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"Yes, courteous staff at check in & the restaurant. "

"Great staff and amenities, amazing food right by the hotel and check in was super easy."

"Perfectly clean room rooms, great amenities"

"Great and convenient location, the hotel complex has everything (multiple restaurants, pharmacy, shops, airport limousine bus stop right in front). Safe to walk at night "

"Always the best and most convenient spot! So easy for Aussie travellers "

"Good location, very close to the Shinagawa Station. From checking in to checking out, everything was good. The staff were helpful. Definitely will come back again."

"Enjoyed the complimentary Disney bus transportation "

"Fantastic location. Well appointed rooms. Friendly staff. Great value!!"

"Book the Tokyo Tower view. You won’t be disappointed when you go to sleep with the orange hue in the background and all the other lights. It was magical having that view. The hotel is also very close to two train stations. The toilets were amazing and so was The Shop. The curry and rice dish was spectacular. I was licking the spoon. Room svc breakfast was nothing to write home about. Either Uber Eats or go out for better options. I took so many pics of the Tokyo tower view! "