When we arrived the hotel was closed. We were given no notice. We were concerned as we had already paid for the hotel. A security guard directed us their sister hotel who honoured our booking which was great but not the experience we expected. I would say the pictures must have also been misleading given it was closed for renovation. The sister hotel was in a great location but very old and rooms not great. Would have preferred to be told and have booked elsewhere.
Phillipa
於 2024 年 8 月住了 2 晚
10/10 有夠讚
Shiranthi
2024 年 4 月 6 日
喜歡:整潔度、員工素質和住宿環境和硬體
We had a lovely time at Suisse hotel and the staff are fabulous and very welcoming. It was a memorable stay
Shiranthi
於 2024 年 4 月住了 2 晚
10/10 有夠讚
Diwin
家庭旅遊
2024 年 1 月 17 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Colonial architecture and grandeur,
Friendly staff,
Diwin
於 2023 年 12 月住了 2 晚
10/10 有夠讚
Doug
家庭旅遊
2023 年 7 月 7 日
喜歡:整潔度、員工素質和住宿環境和硬體
Great location for walking. Great Lake nearby. Excellent staff
Doug
於 2023 年 7 月住了 2 晚
10/10 有夠讚
Renate
2023 年 2 月 14 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Renate
於 2023 年 2 月住了 1 晚
10/10 有夠讚
Renate
2023 年 2 月 12 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Renate
於 2023 年 2 月住了 1 晚
2/10 很糟糕
Frank
2022 年 1 月 13 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Think twice when booking this hotel
I understand this is a very old hotel but need to keep up to the standards. When i checked in, there was only one towel in the bathroom and few hours later i managed to get two additional towles. The food was good.
Frank
於 2022 年 1 月住了 1 晚
8/10 不錯哦
david
2020 年 2 月 29 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Mr tyrone restaurant and front office staff very very helpful as was cleaning room boy:
david
於 2020 年 2 月住了 3 晚
2/10 很糟糕
Mehran
2020 年 2 月 14 日
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Mehran
於 2020 年 2 月住了 2 晚
2/10 很糟糕
Ahmadreza
親子旅遊
2020 年 2 月 10 日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Staff was friendly
But we have red bugs in bed
It s very bad
Ahmadreza
於 2020 年 2 月住了 3 晚
10/10 有夠讚
真實旅客
情侶出遊
2020 年 1 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel is perfect, the most quiet hotel in Kandy, with a ten minute walk to the city centre. Food excellent, staff lovely
We stay here every year
真實旅客
於 2020 年 1 月住了 2 晚
6/10 一般般
真實旅客
家庭旅遊
2020 年 1 月 19 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Booked on Wotif.com.
Catered for my family. FREE welcoming drink was nice in the hot weather. Waited for our extra bed to be put in the room as they mustn't have received my message, but I'd only sent it about an hour prior to our arrival. Bags were carried to our spacious, clean room with a balcony & city view. Bathroom was spacious, clean, had enough good quality towels for all of us with good hot running water for all of us. My only issue was upon checkout they handed me a bill for room payment even though I'd paid online with wotif.com like i have in 50 countries. After we showed them our booking in conjunction with bank withdrawal & they made a few phone calls to the company it was sorted. Well they said they'd call if any issues. We did have our driver (we've had for 5days) with us communicating so I'm sure that helped.
真實旅客
於 2020 年 1 月住了 1 晚
8/10 不錯哦
Anders
家庭旅遊
2020 年 1 月 14 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Koloniala vingslag
Bra läge i utkanten av Kandy. Gammalt kolonialhotell med god mat och bra service. Fina omgivningar med berg och vatten.
Anders
於 2020 年 1 月住了 2 晚
6/10 一般般
Karl Inge
家庭旅遊
2019 年 12 月 29 日
喜歡:整潔度、員工素質和客房舒適度
Cold pool.
Karl Inge
於 2019 年 12 月住了 2 晚
4/10 不太好
VALERIE
2019 年 12 月 22 日
不喜歡:員工素質、住宿環境和硬體和客房舒適度
besoin dun gros raffermissement
vétuste
pas net
bruyant
non insonorise
accueil limite
equipements de la chambre limités
pas a la hauteur d un ex palace..
VALERIE
於 2019 年 12 月住了 2 晚
6/10 一般般
GEORGE
2019 年 11 月 26 日
不喜歡:住宿環境和硬體
Old colonial style
Old colonial building, badly in need of maintenance. Breakfast is excellent. Excellent place for history buffs
GEORGE
於 2019 年 11 月住了 1 晚
6/10 一般般
Mark,Calgary
情侶出遊
2019 年 11 月 17 日
不喜歡:住宿環境和硬體
We just finished a two week holiday in Sri Lanka and this was one of our least favorite hotels. Breakfast was not good - the rooms and bathrooms are very dated and could use an upgrade. Staff are friendly.
Mark
於 2019 年 11 月住了 1 晚
4/10 不太好
真實旅客
2019 年 9 月 30 日
不喜歡:整潔度、住宿環境和硬體和客房舒適度
真實旅客
於 2019 年 9 月住了 2 晚
8/10 不錯哦
真實旅客
家庭旅遊
2019 年 9 月 22 日
喜歡:員工素質
It’s a beautiful colonial building and it’s well situated, it requires some major renovation in the way the Galle Gace hotel has been renovated to make it more appealing
真實旅客
於 2019 年 9 月住了 1 晚
10/10 有夠讚
Sara,Colombo
親子旅遊
2019 年 9 月 12 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good looking & spacious rooms & friendly staff ,
Sara
於 2019 年 8 月住了 4 晚
8/10 不錯哦
KIshani
家庭旅遊
2019 年 8 月 31 日
喜歡:員工素質和客房舒適度
KIshani
於 2019 年 8 月住了 1 晚
8/10 不錯哦
adrien
2019 年 8 月 27 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
adrien
於 2019 年 8 月住了 2 晚
10/10 有夠讚
Rod,NZ
情侶出遊
2019 年 8 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely historic hotel. Nice pool area. The breakfast rom was lovely and they served a very good breakfast. The internet was really slow.
We had a lovely lake view from our room.
Rod
於 2019 年 8 月住了 2 晚
4/10 不太好
CHAMATH
2019 年 8 月 18 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Disappointing Experience
Poor management skills and lack of knowledge and skill of staff accounted for poor service levels. The choices and service levels at meal times (buffets) , overall maintenance of the property and cleanliness were poor .
CHAMATH
於 2019 年 8 月住了 3 晚
10/10 有夠讚
真實旅客
2019 年 8 月 12 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing, great service, good location. Would stay again if I went back.