Shangri-La Hotels and Resorts Java hotels

"I had to move rooms three times in three days, the AC kept breaking down, not good at all considering the weather. Food at the restaurants was ok, staff are very friendly and do try to help, it is not their fault that air conditioning in the rooms does not work. Will not recommend a stay here."

"Everything is above and beyond. "

"Everything was perfect when I was staying my trip."

"A great hotel for an overnighter. Very conveniently located to get to and from the airport."

"Everything was very clean and smelled fresh. Breakfast was amazing in the extent of self service options. Perfectly situated in Terminal 3 for international flights - just walk from hotel to departures or from arrivals. Great hotel."

"Good place for business travel, good rooms , good food"

"yes"

"Staff was absolutely amazing "

"It’s brand new hotel. Love the location. Check in was smooth. Room was nice and clean. Breakfast needs to improve. Pools are great and clean. Most of all, the staffs are kind, friendly and helpful. Will stay there again for the future. Keep up a good work!!! "