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Keraton at The Plaza, The Unbound Collection by Hyatt

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Luxury
5.0 star property
9.2

Wonderful

Urban oasis with tennis court

Marble columns adorn the elegant lobby near two distinctive restaurants serving international cuisine. Enjoy the outdoor pool and tennis court on sunny afternoons, or borrow complimentary bicycles to explore nearby Plaza Indonesia and Grand Indonesia shopping centers.

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is NT$6,215
NT$7,520 total
includes taxes & fees
Aug 8 - Aug 9

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Room, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Corner

A modern hotel room with a large bed, a desk, and a TV. It features large windows with a city view.

Deluxe Room, 1 King Bed, Corner

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

A modern hotel room with two beds, a desk, a chair, a TV, and a large window offering a city view.

Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

A modern hotel room with a large bed, a TV, and a city view.

Suite, 1 King Bed

  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, City View

A modern hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Room, 1 King Bed, City View

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, City View

A modern hotel room with two beds, a desk, a chair, a TV, and a large window offering a city view.

Room, 2 Queen Beds, City View

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, City View, Corner

A modern hotel room with a large bed, a desk, and a TV. It features large windows with a city view.

Deluxe Room, 1 King Bed, City View, Corner

  • Sleeps 5
  • 1 King Bed
  • Free WiFi

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9.4 out of 10, Exceptional, 82 reviews
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NT$4,779 total
includes taxes & fees
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About the neighborhood

Located in Central Jakarta neighborhood, Keraton at The Plaza, The Unbound Collection by Hyatt is connected to a shopping center. National Monument is a notable landmark, and travelers looking to shop may want to visit Plaza Indonesia and Grand Indonesia. Looking to enjoy an event or a game while in town? See what's going on at Gelora Bung Karno Stadium. Take an opportunity to explore the area for water adventures such as swimming. Visit our Jakarta travel guide
Map
Jl MH Thamrin Kav 15, Menteng, Jakarta, Jakarta, 10350

What's nearby

  • A multi-level shopping mall with escalators, seating areas, and a central atrium with a digital display.
    Grand Indonesia
    6 min walk - 0.6 km
  • A tall white monument with a golden statue on top, surrounded by a park with palm trees and a cityscape in the background.
    Plaza Indonesia
    6 min walk - 0.6 km
  • A cityscape at dusk with illuminated skyscrapers, a reflective water body, and a busy street with light trails.
    Bundaran HI
    8 min walk - 0.7 km
  • Sarinah Mall
    9 min walk - 0.8 km
  • Thamrin City Shopping Mall
    10 min walk - 0.9 km

Getting around

  • Bundaran HI MRT Station
    2 min walk
  • Jakarta Sudirman Station
    17 min walk
  • Soekarno-Hatta Intl. Airport (CGK)
    51 min drive

Restaurants

  • Soup Restaurant
    9 min walk
  • Fore Coffee
    3 min walk
  • Sushi Hiro
    2 min walk
  • Ramen Seirock-Ya Jepang
    3 min walk
  • Tea Station
    3 min walk

About this property

Keraton at The Plaza, The Unbound Collection by Hyatt

  • Luxury hotel near Plaza Indonesia
  • Located close to Grand Indonesia and Sarinah Mall, Keraton at The Plaza, The Unbound Collection by Hyatt provides an airport shuttle, a grocery/convenience store, and an art gallery on site. This hotel offers a romantic atmosphere with amenities such as a bar. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a shopping mall on site and a coffee shop/cafe.
  • Other perks include:
    • An outdoor pool
    • Free self parking
    • Cooked-to-order breakfast (surcharge), free bicycle rentals, and an outdoor tennis court
    • A roundtrip airport shuttle (surcharge), an electric car charging station, and multilingual staff
  • Room features
  • All 125 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
  • More conveniences in all rooms include:
    • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
    • Bathrooms with rainfall showers and designer toiletries
    • 55-inch HDTVs with premium channels
    • Refrigerators, free infant beds, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:30 AM for a fee: IDR 544,500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Club Italiano
  • Grand Cafe
  • Sumire
  • The Club
  • The Lounge

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Outdoor pool
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Shopping mall

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Assistive listening devices
  • Elevator
  • Grab bar in bathtub
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 22 floors
  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch HDTV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 1000000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 1000000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately IDR 544500 per person
  • Airport shuttle fee: IDR 750200 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: IDR 750200 (one-way), (up to 13 years old)
  • Rollaway bed fee: IDR 1000000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property Registration Number 55110, 9120104460353

We should mention

Pool access available from 6:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Children under 11 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

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Reviews

Keraton at The Plaza, The Unbound Collection by Hyatt Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 92 out of 132 reviews
Rating 8 - Good. 32 out of 132 reviews
Rating 6 - Okay. 5 out of 132 reviews
Rating 4 - Poor. 0 out of 132 reviews
Rating 2 - Terrible. 3 out of 132 reviews

Reviews

Verified

10/10 Excellent

Jindao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time back here. Really nice place. Choice destination for my family now.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Jin Dao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not use pool.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Séjour parfait
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Theresia Olianawati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

👍👍👍

Very recommended place to stay.. both business and leisure since connected to the nice shopping mall👍
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, spacious rooms and great service. Direct access to Plaza Indonesia too! Will stay here again
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I have ever been! Beautiful hotel with big, modern rooms. And the best of all... floor to ceiling windows!
Stayed 6 nights in Aug 2019
Verified

10/10 Excellent

Y

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても快適でした。また宿泊したいです。
Stayed 1 night in Jan 2020
Verified

8/10 Good

Minas

Liked: Staff & service, property conditions & facilities, room comfort

Good but needs improvements in room ergonomics.

The hotel was well maintained and the stuff very friendly and helpful. The room quality was good, but the functionality and ergonomics very very poor. For example no closet, but only a bar to hang the clothes and space for the luggage underneath. No lighting at all on this space and it was impossible to See and find things inside the luggage. Many issues also with lighting in the bathroom.
Stayed 2 nights in Jan 2020
Verified

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, but not good enough

First of all let’s talk about he positives. The hotel is really beautiful, the room (I had a corner suite) is spectacular and the location is terrific. But this wasn’t a perfect stay. There was an issue with the booking that wasn’t resolved until the next day. No guest should be waiting overnight for resolution to an issue (that was clearly their problem) and the staff were very quick to blame my ignorance for the issue, which wasn’t the case at all. Also, the food is average. It’s almost universally tasteless (lack of seasoning) and the meat they use isn’t the best. It’s a good hotel, but I wouldn’t return. There are better in Jakarta.
Stayed 2 nights in Dec 2019
Verified

8/10 Good

BKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the more luxurious hotels in Central Jakarta. Nice location. Superb Breakfast. Great staff. The only downfall was our phone in the room was not working even after we notified staff and the engineer came and repaired it. It still have to be repaired again. However great hotel
Stayed 4 nights in Jul 2019
Verified

10/10 Excellent

Manny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, we enjoyed the stay. Neat room, breakfast was great, nice staff
Stayed 4 nights in Jul 2019
Verified

10/10 Excellent

Parwanto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Caio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An incredible lodging and cooking experience

I stayed at Keraton at The Plaza in Jakarta for three nights. Already on arrival, you can see that it is an elite hotel that is specially designed for a distinguished group of people. Check-in is personal. The keys are delivered in a leather wallet. In the first night, I had dinner at "La Moda" at Plaza Shopping, and I had a distinct pleasure to eat amazingly delicious Lobster rice. In the following day, the lunch was Lamb Rack at "The Executive club lounge" at 5th floor. The meat was carefully baked to the point I ordered, and the taste was perfect. The "Executive club lounge" also offers Asian and Western options for breakfast and I chose the Mie Goreng which is a typical dish. Nasi goreng is a unique option for in-room dining. For those who like excellent service and stylish environment, I recommend dinner at "Bengawan" on the 7th floor. The Tasmanian salmon was delicious. Don't forget to try Tapas at Keraton lounge. The SPA on the 6th floor offers good treatment options. I chose a 1h45m massage which was so relaxing that I did not even see the time pass. I recommend the hotel, its elite facilities and its excellent restaurants with absolute certainty and I hope to return soon to try the other dishes.
Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
総合的には快適環境でコスパも良かったが、バスタブからの水漏れが２日間連続発生し修理となったことが残念でした。お詫びにはチョコレートの提供を受けました。 また浴室の木のドアの立て付けが悪く、開けにくく、きちんと閉まらなかった。
Stayed 3 nights in Apr 2019
Verified

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The renovations should not be during working hours

The hotel is quite luxury😍. The staffs are very friendly . Polite. Good services . My family members are very happy . And I will stay there again✔️
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

만족스러운 호텔, 적극 추천!!!

중심지에 있어 주변 쇼핑, 관광지로 이동이 편리함. 조식이 만족스러움. (아침메뉴 별도 선택 가능)
Stayed 1 night in Feb 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good service

very good service and location.
Stayed 1 night in Feb 2019
Verified

8/10 Good

Bao Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
卧室的燈控制很不順暢,其他不錯
Stayed 3 nights in Jan 2019
Verified

10/10 Excellent

Juta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I only stay for 1 night for out Anniversary, 1st the gave us room facing the construction so later on i ask them if it possible to change room, and they move us to a better view room..with the help of the manager Mr. Alan (if i’m not mistaken). Our butler ms. Ruri also help me made a reservation for our dinner, and when they found out i’m on my wedding anniversary.. they also gave us a small tiramisu cake to the room..and the breakfast was superb, they also have a la carte menu for us to order beside the buffet, the menu it self different from what we have on buffet.. my husband had a lobster benedict for breakfast and it was so delicious made by chef candra.. we also serve by the helpful mr shekyu that made our breakfast very enjoyable.. fells like we have our own butler ... definitely will be back again.. with the kids .. thank You Hotel Keraton.. keep up the good work
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel Very nice recepsionis Luxry hotel.
Stayed 3 nights in Dec 2018
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location. Staff were all very fast, helpful, and courteous. Toiletries by Byredo was great. There's a Bose sound system in the room which can go pretty loud. TV quality was not very good though.
Stayed 2 nights in Dec 2018
Verified

8/10 Good

yohan

Liked: Cleanliness, staff & service, room comfort

만족

만족스러웠음
Stayed 1 night in Dec 2018
Verified

8/10 Good

Chia Huang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
elegant and luxurious hotel,very convenient to nearby shopping mall
Stayed 2 nights in Jul 2018