4/10 不太好
Seth
情侶出遊
2025 年 9 月 3 日
喜歡：員工素質和設施服務
不喜歡：住宿環境和硬體
Personally, we were disappointed by our stay. We were really excited to spend our anniversary weekend here, but left underwhelmed and felt like we way overspent for what we got. When I booked, I requested a higher level room. We were given room 360 on the 3rd floor. The view wasn’t great, we were right above a construction area (we could hear construction workers at midnight) and looked down onto a less than desirable scene. The room itself was fine. For our second night the staff said they had a higher room available for us, they moved us up to the 6th floor but on the side of the hotel not facing the pool. The room was very old and not in good shape. It also had two double beds instead of just one. The sink drain did not drain and had food left in it, the TV had no service. We were also awoken to banging and yelling at our door by a woman at 11:30pm. My husband called the front desk and spoke to Randall who assured us this was not any of the hotel staff and security would be sent over to investigate. 30 minutes passed and no sign of security outside our door, but Randall was very helpful and apologetic when we reported this. All in all, we were hoping for a nicer stay. The pool area, restaurants and amenities are nice.
Seth
於 2025 年 8 月住了 2 晚
