Find Hotel with a Concierge in Ixtapa - Zihuatanejo

"Todo muy bien buen personal y amabilidad en todas las estancias "

"Horrible no internet my Room Have cucarachas"

"Beautiful location and room with amazing view. We were charged for water beyond the one bottle that was allocated in our all inclusive package. Also lunch at the beach was not included beyond hot dogs and crevices. "

"People were saving chairs 24hrs a day. They would arrive at 930 and leave at 2. Staff did nothing about it when questioned. So with majority of the chairs taken around the pool and towels out all night it was obvious that cleaning of the pool area was not happening. Our room was 2 floors above the night club that went from 10pm till 2am every night. When asked to be moved to another room we were told 2000 pesos a night would be charged. After it closed the patrons would have a pool party till 3am. No security around to stop it. It was a very disapointing experience. We have stayed here before as well as many times at the barcelo in huatulco, and this was by far the worst experience."

"Our favorite resort to date and we are fairly seasoned travellers. Food was fantastic! Rooms are incredible. Staff are friendly and helpful though most don't speak great English. Tons of activities to do. Infinity pool was lovely. Use of restaurants and activities at neighboring pool was a great bonus! The only negative would be the lack of beach and fear of crocodiles in the water! But we would highly recommend this property to all and plan to be back!"

"A great room with a wonderful ocean view."

"Todo bien. Pero falta un Poco mas de servicio a la habitacion. ( Pocas toallas, restaurant con poca variedad). En general muy limpio y agradable"

"Todo estuvo bien, solo las amenidades del baño no había, el jabón de cuerpo líquido y el acondicionador no salía, la comida rica pero poca variedad, lo demás muy bien"

"It was a great week Staff and resort worked hard It was clean "