Find Family Hotels in Ixtapa - Zihuatanejo

"Excellent beach view. The bath and pool towels were very old.l had a terrible experience because a termite infestation suddenly appeared in my room and I had to be moved. The lock on the terrace window didn't work."

"The music on the grass was very loud and made it hard to sleep. The only thing that was worse was a night with a wedding on the beach. At 12:00am I finally called the front desk and they said they couldn’t do anything about it. Even though it was a Hyatt event."

"View was gorgeous and loved the activities "

"Poor food quality, specially the beverages"

"Room was clean. Nice view. Beautiful pools. We didn’t like that it had no fridge and you couldn’t bring in outside food. We constantly had to ask staff for drinks and ice to keep drinks cold. "

"I traveled with two kids and my husband. Overall, we had a good time. The location is beautiful right by the beach. The beach is clean no vendors harassing you. You are just steps away from the beach. Across the street from the hotel you have little stores and restaurants. as I mentioned I traveled with kids. one of the main reasons I booked at this hotel was for the kids club. The kids club is very limited not very much activities. They only open for a couple hours. Another reason why I’m giving it three star is the lack of room service staff. The staff does not really answer the phone when you try to order and they have a charge every time you order. The choices of food at the resort were OK. The food was not bad, I just wish there was more choices. Overall, it was an ok resort. "

"Great service and hotel"

"This is one of my favourite lodgings. What makes this property unique is the staff, from service in recreational areas, cleaning, entertainment and restaurant service, everyone is eager to help guests. The place is clean y well kept, although facilites are older. Beach access is great, and there is also accessibility to walk to Playa Linda and visit Ixtapa Island. Amazing place and looking forward to my next stay!"

"Very friendly staff, clean rooms with daily maid service, great view of beach and ocean. There is a beach bar with service on the beach and a sunset bar with a nice happy hour."