Worse service after joining Hilton loyatly program
"2nd time in this hotel but disappointed this time because we paid much more for the same type of room but it was much smaller than last time. The reception staff service varied a lot. Couldn’t understand the reception trainee refused to give us ticket for our three bags left in the conference room initially ‘ because ‘only your bags are in this room’ but we saw other people’s bags as well. She gave us the ticket only when we insisted . Luckily we were taken to the room by a friendly staff when we came back. "
