「Warm welcome & our bedroom was immaculate. Lovely evening meal with excellent wine choices. The service was attentive but not intrusive. Good parking available. We were leaving early in the morning & were able to pay our bill before going to bed, leaving the key at reception & departing quietly
Will definitely return & I can recommend this hotel」
「Warm welcome & our bedroom was immaculate. Lovely evening meal with excellent wine choices. The service was attentive but not intrusive. Good parking available. We were leaving early in the morning & were able to pay our bill before going to bed, leaving the key at reception & departing quietly
Will definitely return & I can recommend this hotel」
「Can’t express our love for this place. Maria in particular, and the waitress at the restaurant (didn’t get her name) were absolute gems and made our stay super memorable. As we frequently drive from France through to Portugal and return, this will now be a regular stop for us and we’re already looking forward to revisiting. 」
「Can’t express our love for this place. Maria in particular, and the waitress at the restaurant (didn’t get her name) were absolute gems and made our stay super memorable. As we frequently drive from France through to Portugal and return, this will now be a regular stop for us and we’re already looking forward to revisiting. 」
「Wonderful familiar hotel in a traditional and very nicely restored farm house in the mountains with all the comfort you need and very nice and helpful owners. 」
「Wonderful familiar hotel in a traditional and very nicely restored farm house in the mountains with all the comfort you need and very nice and helpful owners. 」
「Elvia was amazing at check-in and check-out! She provided excellent recommendations for food and with directions! She spoke perfect English which was extremely helpful. The downtown area is only minutes away by walking and the scenery is spectacular from the property. Just a great visit!」
「Elvia was amazing at check-in and check-out! She provided excellent recommendations for food and with directions! She spoke perfect English which was extremely helpful. The downtown area is only minutes away by walking and the scenery is spectacular from the property. Just a great visit!」
"A disappointing experience - written by my husband who was the one who stays at this hotel
Spent a night in the Artist Gran hotel of Arts on my way back from the Camino de Santiago. I do not know if it was because of my backpack and casual pilgrim dressing but from the start, the service was a bit arrogant. I booked a room with queen size bed (indicating preference on high floor), but was given a DOUBLE bed for 3rd floor. As for the view, Smart Inner View means facing the window of your neighbor (welcome back to the dormitory in the Albergue!). An experience certainly not to be repeated. Get yourself an hotel with better service. You deserve better!"
"Bad service and accommodation for the price!
For a new hotel the room is extremely badly designed. No socket for the kettle, constant buzzing sound from the electric box and poor drainage in the shower leading to a bad smell. Cleaning is also bad. Used toothpick found in the sink area and left there for four days. Mugs left unwashed. Coffee/amenities in the room not topped up.
Breakfast is not worth the money and runs out of food at least an hour before breakfast is due to finish, staff very lazy and don’t attempt to top up the food or clear plates from tables (whilst eating food in front of guests). Same level of poor service was seen in the rooftop bar, with glasses all over near the pool. All staff need a significant amount of training to be at an acceptable standard. "