赫斯特伯恩出租度假屋

「Stay as far away as possible from this place. The rooms were very nice except for the fact there were NO incidental (like soap, shampoo) in the room. We had to ask for toilet paper. The biggest problem was the staff. My husband had booked 3 rooms and paid with credit card. Then they asked for a credit card for "incidentals", no charge, just a hold. All three rooms were charged for the entire room amount AFTER they had been paid. This staff had the audacity to tell us "they didn't make the...

「First of all, this is a great location. Very walkable and near restaurants. The restaurant attached is only open for dinner on weekdays. The building itself is historic and very nice. Good condition and we were happy with it. But, I am not a fan of the self-service trend-thing happening. For check-in, they send you a code a few hours before check-in time, which is 4 p.m. If you want/need to check-in earlier, you have to pay for it. All online. So, there's no person to interact w/ for any...

「We thoroughly enjoyed our stay. Everything from reservations to check in and check out went smoothly. We really appreciated cleanliness of the unit. The location was great. It was an easy walk to downtown Louisville and we also enjoyed the walk across the Big Four pedestrian bridge into Indiana.」