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Aparthotel

Hancock House

3.0 star property

Choose dates to view prices

Located near Kentucky Exposition Center, Hancock House offers a convenient retreat with in-room WiFi. Take advantage of free self parking and an elevator for easy access to the smoke-free premises.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet friendly
  • Free WiFi
  • Air conditioning

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Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: USD 35 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards

Frequently asked questions

Is Hancock House pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hancock House?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Hancock House?

Check-out is at 10:00 AM.

Where is Hancock House located?

Located in Downtown Louisville, this aparthotel is within 1 mi (2 km) of Ohio River Valley, Kentucky International Convention Center, and KFC Yum Center. Angel's Envy Distillery and Louisville Slugger Field are also within 10 minutes.

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Reviews

Reviews

8.2

Very Good

8.8

Cleanliness

8.4

Amenities

8.6

Property conditions & facilities
Rating 10 - Excellent. 145 out of 261 reviews
Rating 8 - Good. 46 out of 261 reviews
Rating 6 - Okay. 24 out of 261 reviews
Rating 4 - Poor. 23 out of 261 reviews
Rating 2 - Terrible. 23 out of 261 reviews

Reviews

Verified

8/10 Good

Rochelle

Liked: Cleanliness, amenities, communication
The room was exactly as pictured. It was clean and very spacious. The bed was very comfortable. The building is nice. It wish someone would have cleaned the ice and snow from walkway. Overall my stay was good. I would stay again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tonia

Liked: Cleanliness, check-in, communication, listing accuracy
Great stay! Free parking next to the building, great location - Whiskey Thief Distillery next door, Rabbit Hole just a short walk away. Great restaurants nearby. Unit was very clean and communication was great. We appreciated having a kitchen and full size fridge/freezer available - if you are reheating leftovers/takeout you will be fine. If you plan to scratch cook meals you may want to bring any specific pans/dishes you may need. I brought my own seasonings and cooking oils as well. The day of our stay we were sent a verification link that asked for either the purchase of a damage waiver, or a security deposit roughly equal to the cost of a night's stay which we were not expecting. We chose the deposit and the hold was lifted quickly after our stay, but this was not mentioned on Expedia when we booked.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

shannon

Liked: Cleanliness, amenities, communication
It is a very nice place. Clean and up to date. No problems.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay! Clean, quiet and safe.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Brooke

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, great parking, well equipped apartment with a comfortable bed. I’d highly recommend to anyone wanting to explore Louisville, and will definitely stay again!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Location, it clean and very nice
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

Tom

Very clean, updated, would definitely stay there again. Very close to places to eat, airport, and Ohio river.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Amanda

Liked: Property conditions & facilities, communication
The beds were comfortable, and I loved having access to a full kitchen.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Cody

Liked: Cleanliness, room comfort, communication

Perfect stay!

Easiest check in I’ve ever had! Very clean and relaxing! Definitely would go back!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great room
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Tamsen

Liked: Cleanliness, property conditions & facilities, communication
Extremely easy check in. Pictures were exactly as described! Would definitely stay again!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

Great little hotel

The rooms are very clean and cozy. Everything in the room looked great and worked properly. I would not hesitate book again.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Carri

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
This was a comfortable place to stay with a great parking situation. It was very easy to walk to shops and restaurants in NuLu. We had difficulty getting into the property on arrival (codes did not work). It was cleared up in about half an hour. We witnessed other guests have the same problem. The bathroom was very nice and the bed very comfortable.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, room comfort, communication

Great place in downtown Louisville

The place was great! Located near what we wanted to do and it was perfect. Within walking distance of the stadium and walking the bridge. Very safe area also.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, room comfort, communication

Will stay again

Great location near all the best restaurants in Nu Lu. Wish I had discovered this place when my son was a freshman at U of L. Very clean, comfortable and stylish.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

rick

Liked: Cleanliness, amenities, property conditions & facilities, communication
cleaning staff was very helpful
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Marlena

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was so elegant with an antique vibe. It had high ceilings and lots of tall windows with drapes and blackout blinds. Modern stainless steel kitchen appliances. I really liked that it had an icemaker and lamps in every room. Besides the stairs you couldn’t hear the neighbors.The host made things even more convenient by providing late or early check in, late check out or the option to add an extra night right from the confirmation email of your booking. If you like wholesome comfort and simple amenities you would love this charming apartment stay.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities, communication
We thoroughly enjoyed our stay. We were there for a basketball tournament at the expo center, and it was super close for us. The staff including housekeeping is absolutely awesome! Would definitely stay here again.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Zachary

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was beautiful!! The staff responded almost immediately when texted, and were extremely helpful. Overall the stay was amazing!! Would definitely stay again.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location in the heart of NuLu. Quiet, easy and off street parking. Good mattresses, very important.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, room comfort, communication

Great place

Great place. My family and I loved it.we highly recommend. The room was clean and spacious. We had a great view. We were very comfortable.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great, clean, quiet, easy and close to everything NuLu. Everything was new and clean! Top Notch! See you again
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, property conditions & facilities, communication
This property was fantastic, especially for the price. I came for a festival so most places were charging a lot more and weren’t half as nice or spacious. Nulu is also just around the corner and offers several great places to eat and shop. This is a hidden gem. I would highly recommend staying here.
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

lovely self service hotel

beautiful and clean! 13 minute walk from waterfront park, and a 5 minute walk to several restaurants and bars.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

rene

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our room was beautiful and clean. Walkable to restaurants and distilleries. Easy parking and great communication. A little loud from cars at night but nothing that you wouldn’t expect from being in the city. Would definitely stay here again.
Stayed 2 nights in Sep 2024