「Management and cleanliness of this property were significantly below professional standards. Our stay was marred by poor communication and complete lack of basic hospitality. On arrival, the hotel could not find our Expedia reservation, causing unnecessary stress after international travel. Despite submitting our passport information ahead of time, we were forced to resubmit it to an "unfamiliar number" via messaging, which raised privacy and security concerns. The room was not properly cleaned...
「Management and cleanliness of this property were significantly below professional standards. Our stay was marred by poor communication and complete lack of basic hospitality. On arrival, the hotel could not find our Expedia reservation, causing unnecessary stress after international travel. Despite submitting our passport information ahead of time, we were forced to resubmit it to an "unfamiliar number" via messaging, which raised privacy and security concerns. The room was not properly cleaned...
Taylor