Arsma Hotel

Property class: 4

Choose dates to view prices

Reviews

9.0 out of 10
Wonderful
Located close to Hualien Railway Culture Park and Hualien Cultural Creative Industries Park, Arsma Hotel provides a coffee shop/cafe, a playground, and an arcade/game room. The on-site restaurant, Arsma Cafe, serves light fare. In addition to a gym and a business center, guests can connect to free in-room WiFi.
The current price is NT$2,165
NT$2,500 total
includes taxes & fees
Oct 5 - Oct 6

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Arsma Suite

A hotel room with a bed, a TV, a window with curtains, and a city view.

Arsma Suite

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Superior Double Room

A hotel room with a large bed, a sofa, a bedside table with a lamp, a painting on the wall, and a window with curtains.

Superior Double Room

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 279 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Twin Room

A hotel room with two beds, a wooden headboard, bedside lamps, a telephone, and a small table with a glass top.

Superior Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 279 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Standard Quadruple Room, Bathtub Only

A hotel bedroom with a large bed, bedside lamps, a desk, and a television.

Standard Quadruple Room, Bathtub Only

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Arsma Suite

A hotel room with a large bed, a headboard, a nightstand with a lamp, and a view of the city through large windows.

Arsma Suite

  • 646 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Elite Quadruple Room

A hotel room with two beds, a desk, a chair, a TV, and a wardrobe.

Elite Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Superior Double Room, Ocean View

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Superior Double Room, Ocean View

9.6 out of 10
Exceptional
(11 reviews)
  • Ocean view
  • 279 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Triple Room

A hotel room with a large bed, two bedside tables with lamps, a dark armchair, and a wooden coffee table.

Deluxe Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free wired internet

View all photos for Superior Twin Room, Indoor atrium view

A hotel room with two beds, a desk with a chair, a television, and a window with curtains.

Superior Twin Room, Indoor atrium view

  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Standard Quadruple Room, Shower Only

A hotel room with two beds, a large window with curtains, a chair, and artwork on the walls.

Standard Quadruple Room, Shower Only

  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Classic Quadruple Room with Shower Room

A hotel room with two beds, a large window with curtains, a chair, and artwork on the walls.

Classic Quadruple Room with Shower Room

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet
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About the neighborhood

Located in Hualien City Centre, a neighborhood in Hualien City, Arsma Hotel is in a shopping district and near a train station. The area's natural beauty can be seen at Hualien Railway Culture Park and Pine Garden, while Hualien Cultural Creative Industries Park and Tzu Chi Cultural Park are popular area attractions. Dongdamen Night Market and Nanbin Park are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like mountain climbing. Visit our Hualien City travel guide
Map
970 No.68 Bo-ai Street, Hualien City, Hualien County, 970

What's nearby

  • A large, historic building with multiple windows and a paved plaza in front.
    Hualien Cultural Creative Industries Park
    6 min walk - 0.5 km
  • A historic building with arched windows and a balcony, surrounded by lush green trees and grass.
    Pine Garden
    15 min walk - 1.3 km
  • Dongdamen Night Market
    3 min walk - 0.3 km
  • Hualien Railway Culture Park
    3 min walk - 0.3 km
  • Hualien Chenghuan Temple
    5 min walk - 0.4 km

Getting around

  • Hualien Station
    7 min drive
  • Hualien (HUN)
    14 min drive

Restaurants

  • 浮室
    2 min walk
  • 惠比須餅舖
    2 min walk
  • 金名麺館
    1 min walk
  • Three Koalas
    2 min walk
  • 五霸焦糖包心粉圓
    1 min walk

About this property

Arsma Hotel

  • Upscale hotel near Dongdamen Night Market
  • Located close to Hualien Railway Culture Park and Hualien Cultural Creative Industries Park, Arsma Hotel provides a coffee shop/cafe, a playground, and an arcade/game room. The on-site restaurant, Arsma Cafe, serves light fare. In addition to a gym and a business center, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self parking
    • Breakfast (surcharge), free bicycle rentals, and a roundtrip airport shuttle (surcharge)
    • Concierge services, tour/ticket assistance, and a porter/bellhop
    • Guest reviews say great things about the helpful staff and first-rate property condition
  • Room features
  • All 126 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
  • Other amenities include:
    • Bathrooms with bidets and free toiletries
    • 42-inch LCD TVs with cable channels
    • Refrigerators, free infant beds, and electric kettles

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includes taxes & fees
Oct 15 - Oct 16
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 8:30 PM
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free covered self parking on site
  • Limited onsite self parking

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: TWD 500 for adults and TWD 400 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Arsma Cafe
  • The Shangri-La Restaurant

Things to do

  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle storage
  • Free bicycle rentals
  • Gym
  • Karaoke
  • Playground

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room refrigerator
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for to-go breakfast: approximately TWD 500 for adults and TWD 400 for children
  • Airport shuttle fee: TWD 300 per vehicle (one-way)
  • Airport shuttle fee per child: TWD 300 (one-way), (up to 7 years old)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parking is available on a first-come, first-served basis. Parking reservations are not accepted.
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

We should mention

Parking height restrictions apply

Frequently asked questions

Is Arsma Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Arsma Hotel?

As of 2026/10/2, prices found for a 1-night stay for 2 adults at Arsma Hotel on 2026/10/5 start from NT$2,165, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Arsma Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Arsma Hotel?

Check-out is at 11:00 AM.

Does Arsma Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of TWD 300 per vehicle applies.

Where is Arsma Hotel located?

Located in Hualien City Centre, this hotel is within a 10-minute walk of Dongdamen Night Market, Hualien Cultural Creative Industries Park, and Hualien Railway Culture Park. Nanbin Park and Pine Garden are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Arsma Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 541 out of 933 reviews
Rating 8 - Good. 318 out of 933 reviews
Rating 6 - Okay. 54 out of 933 reviews
Rating 4 - Poor. 13 out of 933 reviews
Rating 2 - Terrible. 7 out of 933 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I pulled up on the motorcycle and the ‘doorman’ ushered me into their private parking I knew I would like this hotel. Staff at desk were great too. Staff even helped me find a nearby massage place to recover from long, long ride. Breakfast was a nice mix of local and some western items, but I can eat western items at home. Room was comfortable and good size. I would stay again. Note: Taiwan does not allow hotels to provide things beyond bath soaps, but wouldn’t expect more anyway.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located close to restaurants etc. The staff were friendly and extremely helpful. The little extras like afternoon tea and evening soup came in extremely handy.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
一般般！
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service could not be better. A really nice hotel, centrally located. Great room, great breakfast
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
地點優房間大早餐好吃除了房間有一點點異味以外，下次來花蓮還會入住
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
育兒友善
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
직원분들도 너무 착하시고 친절해요. 방도 매우 깨끗하고. 그리고 위치적으로도 매우 좋았습니다.
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor customer service. Wouldn’t stay there
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
立地はまあまあ。飲食店や夜市（開催日ではなかったようだが）も近い。
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
주차 용이함
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Great spaciousand comfortable room, and the hotel had many amenities. Free parking, great staff, free snacks throughout the day and a night snack, good quality breakfast buffet with many options. Had a gym and ping pong table room, foosball table, games room with a Switch although we did not play. Also had a darts board however this was under maintainance during our stay which was disappointing. Good location a short walk from the night market and city centre. Very good hotel, especially for the price. Would stay here again.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
床が大理石の広々したロビーが美しかったです。全体的にゆったりとした作りでした。 お部屋も広かったです。 海側の部屋でしたが、海まで少し距離があるので(徒歩15分くらい)遠くに見える感じでした。 夜市までは5分、中心街にも近いので立地が良く、小籠包で有名な公生包子もすぐそばです。 夜中に具合が悪くなり、救急車を呼んで貰ったのですが、フロントの方が親切にサポートしてくださいました。
エレベーターの中の床
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
リゾートホテルらしく、設備は新しく綺麗で非常に快適。 市の中心部に近く、東大門国際観光夜市等散策できる場所も豊富。 今回は一泊しか出来なかったが、是非連泊したいホテル。
客室
館内の中庭と吹抜け
ホテル外観
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast has a lot of a choice. Room is very clean and the upgraded parking is easy.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Henkilökunta oli todella huomioivaa ja avuliasta ajoittaisesta kielimuurista huolimatta. Pyörät sai suoraan hotellista ilmaiseksi käyttöön. Tilavat siistit huoneet ja hyvä aamupala 👍
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms! Includes amenities like mid-day snacks and tea. Comfortable walking distance from Dongdamen Night Market.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C/P 值高 服務好地方很清潔 早餐出色 宵夜一般
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很好的住宿體驗，爾後出差還是會選擇。 唯一個小缺點，就是浴室免治馬桶前後洗淨都故障無法使用，其他都很好
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

We booked 2 nights with breakfast via Hotels.com But hotel front desk deny
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
1. 廁所浴室及吹風機 非常乾淨、清潔用品及乳液的味道品質也不錯。2.床、枕頭很舒服！3. 早餐不錯！4. 有提供下午茶，但宵夜數量不足。5. 有停車場場（非常重要）、6. 地點好。
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located property with a traditional Chinese flair. The rooms are comfortable and well sized. Staff are courteous and helpful. The amenities are good for families with smaller children. The hotel provided us with plenty of complimentary nourishment from Asian style breakfast, to afternoon tea and sweets, and even late night snack.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for three nights and had a very pleasant experience overall. The hotel feels very comfortable, with generously sized bedrooms and bathrooms. As a four-star hotel, it offers complete facilities and thoughtful design, and the interior décor is tasteful and well maintained. The location is also convenient—only a 5–6 minute walk to the city’s most famous night market, with a large supermarket nearby. The staff are very friendly and welcoming. One thoughtful touch we really appreciated was that the hotel provides complimentary late-night soup for guests every evening, which felt very warm and caring. The only drawback is that the windows in the room cannot be opened at all. I personally prefer to open the windows daily for ventilation, especially in humid climates, so this was a small downside for me. Overall, this hotel offers excellent value for money and is a very good choice.
Stayed 1 night in Jan 2026