"Exceptional! Arrival with Rona, Ed & Jason was kind, genuinely welcoming and happy to have you. We shared pleasantries and laughed which is nice as a solo traveler after traveling all day. Easy check in. Room detailed. Everything as it should be. Directly across from Platitude Arena for Celine! This team nailed the service delivery and was truly happy. Nona bartends as well. Met Gio from FL after the concert trending bar.
One evening security officer wasn’t as happy, refusing to take a photo for me prior to the concert. Said he didn’t speak my language and returned to looking at his phone.
Breakfast in the morning was quick and delicious. There was Jason welcoming guests and ensuring we had a memorable stay. A++"