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庫西歐悅飯店的評分

2 out of 5
庫西歐悅飯店
2310 Kuhio Avenue, Suite 140, Waikiki, Honolulu, HI

評論

6.8
10 分，有夠讚；1667 則評論中有 350 則" "
8 分，不錯哦；1667 則評論中有 510 則" "
6 分，一般般；1667 則評論中有 395 則" "
4 分，不太好；1667 則評論中有 213 則" "
2 分，很糟糕；1667 則評論中有 199 則" "

7.2/10

整潔度

7.2/10

員工素質

7.0/10

設施服務

6.4/10

住宿環境和硬體

7.4/10

環保程度

評論

2/10 很糟糕

Jimmy

於 2023 年 9 月住了 1 晚
Front Desk Manager 於 2023年10月12日回覆
Aloha,Thank you for giving the Kuhio Banyan the opportunity to serve you.We appreciate your feedback and hope you had a safe trip home. Mahalo!

10/10 有夠讚

Hsiu fen

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 1 晚
FD Manager 於 2020年2月12日回覆
Aloha, We appreciate your feedback. Thank you for giving the Kuhio Banyan the opportunity to serve you. We hope you enjoyed your Hawaiian vacation and had a safe trip home. Mahalo!

8/10 不錯哦

真實旅客

於 2019 年 7 月住了 1 晚
FD Manager 於 2019年8月1日回覆
Aloha, We appreciate your feedback. Thank you for giving the Kuhio Banyan the opportunity to serve you. We hope you enjoyed your Hawaiian vacation and had a safe trip home. Mahalo!

10/10 有夠讚

Chiung-Chih

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The staffs were nice and friendly.
於 2017 年 6 月住了 8 晚

4/10 不太好

Shihchuan

喜歡：整潔度
不喜歡：住宿環境和硬體
不值得付清額外的潔費15元，押金250元，網站上沒有出現的費用…早知道就去住別的地方，他們的衣櫥床不好睡而且愛愛的時候聲音會吵到隔壁。
於 2017 年 6 月住了 1 晚

6/10 一般般

Nicole，夏威夷

不喜歡：整潔度、住宿環境和硬體和客房舒適度
部分員工不和善，每天需要額外支付15美金
1.購物、交通、吃飯方便。 2.規定嚴格。 3 設備老舊。 4 每天需額外支付15美金。 5 退房時間太早，櫃台小姐不友善。

10/10 有夠讚

Jose Esaun

喜歡：整潔度、設施服務和住宿環境和硬體
Todo bien la unico que no te permiten registrar temprano
於 2024 年 4 月住了 6 晚
Front Desk Manager 於 2024年5月9日回覆
Aloha,We appreciate your feedback.Early check in is subject to availablility, we try our best to get our guest checked if early if we can. We are sorry that you had to wait until closer to the check in time to get into your room.Thank you for giving the Kuhio Banyan the opportunity to serve you. We hope you enjoyed your stay and had a safe trip home. Mahalo!

4/10 不太好

Audrie

不喜歡：整潔度
於 2024 年 4 月住了 3 晚

2/10 很糟糕

Maria.，Orlando

不喜歡：整潔度和住宿環境和硬體
於 2024 年 4 月住了 5 晚

4/10 不太好

Audrie

不喜歡：整潔度
The property is quite outdated in that the rooms and building should be renovated/updated and thoroughly cleaned.
於 2024 年 4 月住了 7 晚

10/10 有夠讚

Regina

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
This place was amazing
於 2024 年 4 月住了 3 晚

2/10 很糟糕

Katherine

情侶出遊
不喜歡：整潔度、設施服務和住宿環境和硬體
They will charge you late night check in fee if you don’t call in advance, it’s $50 dollars cash and if u refuse to pay, they won’t even give you the key, WORST HOTEL EVER
於 2024 年 4 月住了 3 晚
Front Desk Manager 於 2024年4月24日回覆
Aloha,We appreciate your feedback.We are sorry that there was an issue with you check in. We hope that once you were able to check in you had a good stay. We hope you had a safe trip home. Mahalo for giving the Kuhio Banyan the opportunity to serve you.

2/10 很糟糕

Mehmet

不喜歡：整潔度、設施服務和住宿環境和硬體
The location was great. Other than that terrible. I saw lots of cockraches in the room. Floors dirtiest I have ever seen.
於 2024 年 4 月住了 5 晚

10/10 有夠讚

Rowena

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Over all was excellent except the room is not all updated , we don’t have problem during the stay , except a little bit noisy from the club I think ! But other than every thing was perfect for me .
於 2024 年 3 月住了 6 晚
Front Desk Manager 於 2024年4月10日回覆
Aloha,We appreciate your feedback.Thank you for giving the Kuhio Banyan the opportunity to serve you. We hope you enjoyed your vacation and had a good trip home. Mahalo!

8/10 不錯哦

Edward

情侶出遊
喜歡：設施服務
This is a very reasonably priced location two blocks away from waikiki beach. helpful staff and owner cares about guests and property
於 2024 年 2 月住了 2 晚
Front Desk Manager 於 2024年4月1日回覆
Aloha,We appreciate your feedback. Thank you for giving the Kuhio Banyan the opportunity to serve you. We hope you enjoyed your stay and had a safe trip home. Mahalo!

4/10 不太好

Elsa

不喜歡：整潔度和住宿環境和硬體
Very noisy at night from the night club and very noisy in the morning with construction. Also we got there at 10:30 pm and we had to pay 50 dlls cash for them and to let us in.
於 2024 年 3 月住了 1 晚
Front Desk Manager 於 2024年4月10日回覆
Aloha,We appreciate your feedback.Thank you for giving the Kuhio Banyan the opportunity to serve you. We hope you had a safe trip home. Mahalo!

10/10 有夠讚

Sherri

喜歡：整潔度和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Front Desk Manager 於 2024年4月1日回覆
Aloha,We appreciate your feedback. Thank you for giving the Kuhio Banyan the opportunity to serve you. We hope you enjoyed your stay and had a safe trip home. Mahalo!

6/10 一般般

KEIKO

不喜歡：整潔度
料金が安いので、施設の古さ等もがまんできる。
於 2024 年 3 月住了 4 晚
Front Desk Manager 於 2024年4月1日回覆
Aloha,We appreciate your feedback. Thank you for giving the Kuhio Banyan the opportunity to serve you. We hope you enjoyed your stay and had a safe trip home. Mahalo!

4/10 不太好

Vincent

不喜歡：整潔度和住宿環境和硬體
於 2024 年 3 月住了 4 晚
Front Desk Manager 於 2024年4月10日回覆
Aloha,We appreciate your feedback.Thank you for giving the Kuhio Banyan the opportunity to serve you. We hope you had a good safe trip home. Mahalo!

4/10 不太好

JOHN

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Please understand this was just my experience. I hope yours is much better. To start, I will say the area surrounding the hotel was top notch. Plenty of shopping, dining and you are not entirely too far from some of the best beaches in the nation.The staff were very friendly, as well. My sole complaint was that there is absolutely no parking around the hotel. Yes, there was limited free parking across a busy street (the Ala Wai) but with thousands of people vying for the same few dozen spots...good luck. There was construction which took spots during the day, the city placed meters that run 24/7 on the streets everywhere that was not a paid parking garage. I spent nights circling the hotel for nearly an hour, to park four blocks away, pay the max time (2 or 5 depending on where I parked) & walk to the hotel. Then, I had to wake up around 5am to beat the possible ticket or towing & either move to a different spot or drive around for the day. There was an app Park Smarter or something like that, but their QR codes wouldn't register on my phone (it apparently works for others, just not me). This was just a series of unfortunate events, I hope you can avoid. If you don't have a rental & will use Lyft or Uber, etc. this place is FANTASTIC!!! But if you intend to drive, find parking arrangements beforehand.

2/10 很糟糕

HIRONORI

不喜歡：整潔度、設施服務和住宿環境和硬體
部屋の広さ、電子レンジなどの設備、テレビの大きさ性能も必要充分です。4階建ての3階でしたが物凄い騒音とても眠れません!
於 2024 年 3 月住了 2 晚
Front Desk Manager 於 2024年3月4日回覆
Aloha,We appreciate your feedback.We are sorry you had trouble sleeping because of the outside noise and we will be looking into that.Thank you got giving the Kuhio Banyan the opportunity to serve you. We hope you had a safe trip home. Mahalo!

6/10 一般般

Maria

商務旅客
喜歡：整潔度
The property was okay except for the bar noise downstairs
於 2024 年 2 月住了 3 晚
Front Desk Manager 於 2024年3月4日回覆
Aloha,We appreciate your feedback. We apologize for the noise of the night club on the property affecting you and we are working with the owner of the club and the property manager to come up with a solution for the noise complaints.Thank you for giving the Kuhio Banyan the opportunity to serve you. We hope you had a safe trip home. Mahalo!

8/10 不錯哦

john

情侶出遊
不喜歡：設施服務
location is ideal
於 2024 年 2 月住了 2 晚
Front Desk Manager 於 2024年3月4日回覆
Aloha,We appreciate your feedback.Thank you for giving the Kuhio Banyan the opportunity to serve you. We hope you enjoyed your vacation and had a safe trip home. Mahalo!

8/10 不錯哦

Daniel

喜歡：設施服務
Location was great
於 2024 年 2 月住了 8 晚
Front Desk Manager 於 2024年3月4日回覆
Aloha,We appreciate your feedback.Thank you for giving the Kuhio Banyan the opportunity to serve you. We hope you enjoyed your vacation and had a safe trip home. Mahalo!

10/10 有夠讚

Monica

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
If you’re looking for a place to lay your head and still be within two blocks of Waikiki Beach, this is the place for you. There is a night club below that is loud, so unless you like lots of bass, bring ear plugs! It’s dated in a retro style, but functional! I would stay again and again! Very economical compared to others.
於 2024 年 2 月住了 14 晚
Front Desk Manager 於 2024年3月4日回覆
Aloha,We appreciate your feedback.Thank you for giving the Kuhio Banyan the opportunity to serve you. We hope you enjoyed your vacation and had a safe trip home. Mahalo!

10/10 有夠讚

Lyse Lauzon

團體旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Le personnel est très accueillant le service est très rapide .c’est la troisième fois que nous réservons à cet endroit.j’y retournerais.merci à l’outres l’équipe,
於 2024 年 1 月住了 21 晚
Front Desk Manager 於 2024年3月4日回覆
Aloha,We appreciate your feedback.Thank you for giving the Kuhio Banyan the opportunity to serve you. We hope you enjoyed your vacation and had a safe trip home. Mahalo!

8/10 不錯哦

yoko

喜歡：整潔度和設施服務
大変便利な立地で、良かったです。 夜中、外から音楽が聞こえ、うるさかったのが残念でした。
於 2024 年 2 月住了 2 晚
Front Desk Manager 於 2024年3月4日回覆
Aloha,We appreciate your feedback.Thank you for giving the Kuhio Banyan the opportunity to serve you. We hope you enjoyed your vacation and had a safe trip home. Mahalo!

10/10 有夠讚

Ryan

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
So close to everything we’ll do it again
於 2024 年 2 月住了 1 晚
Front Desk Manager 於 2024年2月12日回覆
Aloha, We received your request to check-in after hours, however we cannot arrange an after-hours check-in via email, fax, regular mail, or telephone message. To arrange an after-hours check in, you must speak directly to a Front Desk Staff Member by calling (808) 923-5887 during our regular business hours, which are from 7:00 AM to 10:00 PM daily. When you call, you will need to provide us with your credit card information for the 250.00 security deposit and we will provide you with instructions to retrieve your room keys. If you arrive after-hours without making arrangements with our Front Desk Staff, you may need to find other accommodations for the night, at your expense, and you would not qualify for a refund of your reservation. We appreciate your business and look forward to meeting you.

10/10 有夠讚

David Micheal

團體旅遊, 家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Somewhat dated, but that seems to be the norm in Hawai’i. Rooms are clean and the staff are friendly and helpful, would definitely stay here again
於 2024 年 1 月住了 14 晚
Front Desk Manager 於 2024年2月12日回覆
Aloha, We received your request to check-in after hours, however we cannot arrange an after-hours check-in via email, fax, regular mail, or telephone message. To arrange an after-hours check in, you must speak directly to a Front Desk Staff Member by calling (808) 923-5887 during our regular business hours, which are from 7:00 AM to 10:00 PM daily. When you call, you will need to provide us with your credit card information for the 250.00 security deposit and we will provide you with instructions to retrieve your room keys. If you arrive after-hours without making arrangements with our Front Desk Staff, you may need to find other accommodations for the night, at your expense, and you would not qualify for a refund of your reservation. We appreciate your business and look forward to meeting you.

2/10 很糟糕

Baojia

不喜歡：整潔度和住宿環境和硬體
No parking place. Next to a very noisy night club which played loud music from 11:00 pm to 4:00 am. I couldn’t sleep the whole night. I booked two nights in this property but ended up checking out after the first night evan I had to loose the paid fee for the second night. Will never come back to this property again.
於 2024 年 2 月住了 2 晚
Front Desk Manager 於 2024年3月4日回覆
Aloha,We appreciate your feedback.Thank you for giving the Kuhio Banyan the opportunity to serve you. We hope you had a safe trip home. Mahalo!

10/10 有夠讚

svetlana

喜歡：整潔度和住宿環境和硬體
於 2023 年 12 月住了 4 晚
Front Desk Manager 於 2024年2月12日回覆
Aloha, We received your request to check-in after hours, however we cannot arrange an after-hours check-in via email, fax, regular mail, or telephone message. To arrange an after-hours check in, you must speak directly to a Front Desk Staff Member by calling (808) 923-5887 during our regular business hours, which are from 7:00 AM to 10:00 PM daily. When you call, you will need to provide us with your credit card information for the 250.00 security deposit and we will provide you with instructions to retrieve your room keys. If you arrive after-hours without making arrangements with our Front Desk Staff, you may need to find other accommodations for the night, at your expense, and you would not qualify for a refund of your reservation. We appreciate your business and look forward to meeting you.

2/10 很糟糕

Christian，Canyon Country

家庭旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
First, I want to say that I am aware that this is not a luxury hotel. It’s a budget friendly establishment. Upon checking into our room, We noticed that the room was dirty and we found what appeared to be blood stains on the sheets of the mattress. there was a lot of grime throughout the room. we proceeded to speak with the front desk manager on duty. The manager offered another room, but what can we expect after finding the first room in such a horrible condition? I instead respectfully asked for a refund the management refused to issue a refund stating that it was against hotel policy. It is clear that the management of this hotel does not focus on customer service. Instead of understanding the situation and making an exception, they stood by their decision of not giving me a refund, I lost the money that I paid for the stay and I was forced to book a room elsewhere which cost me more money. This is unacceptable. I do not recommend anybody staying at this Hotel.
於 2023 年 12 月住了 5 晚

2/10 很糟糕

Ikaika

不喜歡：住宿環境和硬體
於 2024 年 1 月住了 2 晚
Front Desk Manager 於 2024年2月12日回覆
Aloha, We received your request to check-in after hours, however we cannot arrange an after-hours check-in via email, fax, regular mail, or telephone message. To arrange an after-hours check in, you must speak directly to a Front Desk Staff Member by calling (808) 923-5887 during our regular business hours, which are from 7:00 AM to 10:00 PM daily. When you call, you will need to provide us with your credit card information for the 250.00 security deposit and we will provide you with instructions to retrieve your room keys. If you arrive after-hours without making arrangements with our Front Desk Staff, you may need to find other accommodations for the night, at your expense, and you would not qualify for a refund of your reservation. We appreciate your business and look forward to meeting you.

10/10 有夠讚

crystal

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Great location, wonderful employees, everyone was extremely kind & helpful. Our room was very clean and stayed cool. Beds were very comfortable! Pillows were also comfortable!!! We will definitely bring stay here again. Sad to go home… we felt so at home at Kuhio Banyan Club. Thank y’all for making us feel so at home.
Front Desk Manager 於 2024年3月4日回覆
Aloha,We appreciate your feedback.Thank you for giving the Kuhio Banyan the opportunity to serve you. We hope you enjoyed your vacation and had a safe trip home. Mahalo!

2/10 很糟糕

Solomon

不喜歡：住宿環境和硬體
Roaches
於 2024 年 1 月住了 4 晚
Front Desk Manager 於 2024年3月4日回覆
Aloha,We appreciate your feedback.Thank you for giving the Kuhio Banyan the opportunity to serve you. We hope you enjoyed your vacation and had a safe trip home. Mahalo!

4/10 不太好

Lorine

親子旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
Not children friendly
於 2024 年 1 月住了 3 晚
Front Desk Manager 於 2024年3月4日回覆
Aloha,We appreciate your feedback.Thank you for giving the Kuhio Banyan the opportunity to serve you. We hope you enjoyed your vacation and had a safe trip home. Mahalo!

8/10 不錯哦

Rebecca

家庭旅遊
喜歡：整潔度
Good location and good value
We booked almost last minute and didn't spend that much time in the hotel. The location was good for us--a pleasant walk to the beach though the market, close to lots of restaurants and shopping, and on several bus routes. No place to park a car, so no point in renting one. The shower was too small and there's no place to put your soap/shampoo. The soap holder is tilted so everything slides right out. My guy hit his head trying to pick up his shampoo. Put in a hanging caddy!! It's a bit too close to the club scene. Thursday-Saturday night music until 3-4am. Overall we enjoyed our stay. The kitchen had a fridge, stove, microwave, coffee maker and the cookware and dishes etc. for eating in. The hotel provided beach towels and boogie boards. The employees were pleasant and helpful.
於 2023 年 12 月住了 7 晚
Front Desk Manager 於 2024年1月8日回覆
Aloha,We appreciate your feedback.Thank you for giving the Kuhio Banyan the opportunity to serve. We hope you enjoyed your stay and had a safe trip. Mahalo!

8/10 不錯哦

Misae

於 2023 年 12 月住了 16 晚
Front Desk Manager 於 2024年1月8日回覆
Aloha,We appreciate your feedback.Thank you for giving the Kuhio Banyan the opportunity to serve. We hope you enjoyed your stay and had a safe trip. Mahalo!

4/10 不太好

Masami

於 2023 年 12 月住了 2 晚
Front Desk Manager 於 2024年3月4日回覆
Aloha,We appreciate your feedback.Thank you for giving the Kuhio Banyan the opportunity to serve you. We hope you enjoyed your vacation and had a safe trip home. Mahalo!

10/10 有夠讚

Augustine

喜歡：整潔度和客房舒適度
於 2023 年 9 月住了 1 晚
Front Desk Manager 於 2024年1月8日回覆
Aloha,We appreciate your feedback.Thank you for giving the Kuhio Banyan the opportunity to serve. We hope you enjoyed your stay and had a safe trip. Mahalo!

10/10 有夠讚

Hirotatsu

於 2024 年 1 月住了 1 晚
Front Desk Manager 於 2024年3月4日回覆
Aloha,We appreciate your feedback.Thank you for giving the Kuhio Banyan the opportunity to serve you. We hope you enjoyed your vacation and had a safe trip home. Mahalo!

6/10 一般般

Hirotatsu

於 2023 年 12 月住了 1 晚
Front Desk Manager 於 2024年1月5日回覆
Aloha,We appreciate your feedback.Thank you for giving the Kuhio Banyan the opportunity to serve you. We hope you enjoyed your stay and had a safe trip home. Mahalo!

10/10 有夠讚

Anthony，Folkston

喜歡：整潔度和住宿環境和硬體
This is our second time staying at this property and we will return. We love the location. The staff is extraordinarily friendly, and we found our room to be clean and imperfect order each time we’ve stayed. The property is an older property and does not have many of them amenities that others do, but this property is in a perfect location and has a perfect price. We would definitely recommend this to someone looking for a nice budget friendly Stay in Waikiki.
於 2023 年 12 月住了 7 晚
Front Desk Manager 於 2024年1月5日回覆
Aloha,We appreciate your feedback.Thank you for allowing the Kuhio Banyan to serve you, and we appreciate your return business. We hope you had a safe trip home and looking forward to seeing you again in the future. Mahalo!

2/10 很糟糕

Phillip

不喜歡：整潔度、設施服務和住宿環境和硬體
I was supposed to stay two weeks but after one night I decided to check out. I offered to pay for the one night I stayed. The front desk said I had to put an additional hold of 250 for smoking and over 500 for damages which would be returned at check out. I was also told that in 72 hours I would have my answer about my refund for the 13 days I didn't stay and the almost 800 additional holds on my credit card. The 500 wasn't returned I am still awaiting for the 250 and the remaining 13 days of my stay. I grew up in Hawaii and this is the worst form of ALOHA I have ever seen! Never again! To top it off a roach run across the bathroom floor! A crooked operation!
於 2023 年 12 月住了 14 晚

10/10 有夠讚

Loyida

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Front Desk Manager 於 2024年1月5日回覆
Aloha,We appreciate your feedback.Thank you for giving the Kuhio Banyan the opportunity to serve you. We hope you enjoyed your stay and had a safe trip home. Mahalo!

10/10 有夠讚

Loyida

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
於 2023 年 12 月住了 6 晚
Front Desk Manager 於 2024年1月5日回覆
Aloha,We appreciate your feedback.Thank you for giving the Kuhio Banyan the opportunity to serve you. We hope you enjoyed your stay and had a safe trip home. Mahalo!

2/10 很糟糕

Ledwin Oliver

喜歡：整潔度
不喜歡：設施服務和住宿環境和硬體
於 2023 年 12 月住了 3 晚
Front Desk Manager 於 2024年1月5日回覆
Aloha,We appreciate your feedback.Thank you for giving the Kuhio Banyan the opportunity to serve you. We hope you had a safe trip home. Mahalo!

10/10 有夠讚

Gary Lee Myers

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
於 2023 年 12 月住了 8 晚
Front Desk Manager 於 2024年1月5日回覆
Aloha,We appreciate your feedback.Thank you for giving the Kuhio Banyan the opportunity to serve you. We hope you enjoyed your stay and had a safe trip home. Mahalo!

10/10 有夠讚

Ken

於 2023 年 9 月住了 2 晚
Front Desk Manager 於 2023年12月21日回覆
Aloha,We appreciate your feedback. Thank you for giving the Kuhio Banyan the opportunity to serve you. We hope you had a safe trip home and happy holidays. Mahalo!

8/10 不錯哦

Jamie

團體旅遊
喜歡：整潔度
Location, location, location! Obviously you pay for what you get and this isn’t a 5 star resort but I think location is the most important thing when your travelling. All you need is a clean place to sleep which this was. It was clean (except for 3 bugs) and the bed was quite comfy. Hot water in the shower, a small kitchenette with everything you need. The bed is in the living room so it is quite small but it was fine for us. There’s a nightclub literally right beside which is super fun and don’t worry you don’t hear any noise coming from it. There’s a huge mall right across the street, and tons of restaurants everywhere. The beach is an 8 mins walk and actually we walked everywhere. Everything is super accessible from this place. The staff was super friendly and accommodating. There is wifi (even tho it doesn’t mention it on the listing) and the laundry is shared. One thing that I didn’t like was there’s no balconies! Aside from that a great place to stay if your looking to save money and to be located around everything.
於 2023 年 11 月住了 7 晚
Front Desk Manager 於 2023年11月29日回覆
Aloha,Thank you for giving the Kuhio Banyan the opportunity to serve you.We appreciate your feedback and hope you had a safe trip home. Happy Holidays!