餐廳

香港維港凱悅尚萃酒店的評分

5 out of 5
香港維港凱悅尚萃酒店
北角邨里 1 號, 北角, 香港

評論

8.2

非常好

10 分,有夠讚;1011 則評論中有 449 則" "
8 分,不錯哦;1011 則評論中有 355 則" "
6 分,一般般;1011 則評論中有 97 則" "
4 分,不太好;1011 則評論中有 64 則" "
2 分,很糟糕;1011 則評論中有 46 則" "

8.8/10

整潔度

8.4/10

員工素質

8.6/10

設施服務

8.6/10

住宿環境和硬體

8.6/10

環保程度

評論

10/10 有夠讚

Suk Wai

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
非常之好!好有安全感。
於 2024 年 3 月住了 1 晚
Leo 於 2024年3月16日回覆
親愛的Suk Wai您好,多謝您提供寶貴的入住心得。感謝您對我們大力讚賞和支持,您的鼓勵絕對是我們一個很好的推動力!我們真切期待您再次光臨,並將努力提供稱心滿意的服務,謝謝!

10/10 有夠讚

YUNCHOI

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Cody 於 2024年3月16日回覆
Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 有夠讚

Wai Cheung

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
房間很美麗、乾淨、整齊, 而且房間內設備齊全, 枕頭和床褥都很舒適, 美麗的維港海景一覽無遺, 使人心情十分舒暢, 酒店鄰近地鐵站, 交通非常方便, 由地鐵站步行至酒店只需大約2分鐘非常方便, 酒店附近亦有很多購物地點, 食肆亦一應俱全, 要購物或用膳都非常方便, 酒店的自助餐很美味, 食物種類繁多,價錢亦不貴, 性價比高, 在酒店大堂排隊登記入住的時候, 有酒店職員主動為我提供協助, 令我倍感窩心, 登記入住和退房手續都很快捷。
於 2024 年 2 月住了 1 晚
Eric 於 2024年2月16日回覆
親愛的Wai Cheung您好,多謝您提供寶貴的入住心得。感謝您對我們大力讚賞和支持,您的鼓勵絕對是我們一個很好的推動力!我們真切期待您再次光臨,並將努力提供稱心滿意的服務,謝謝!

10/10 有夠讚

wing yee

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Leo 於 2023年12月16日回覆
Hello wing yee, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 有夠讚

WING LING

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚
Leo 於 2023年12月12日回覆
Hello WING LING, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 有夠讚

HUNGHSIAO

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚
Leo 於 2023年12月12日回覆
Hello HUNGHSIAO, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

8/10 不錯哦

KwokKeung

於 2023 年 10 月住了 1 晚
Leo 於 2023年12月12日回覆
Hello KwokKeung, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Leo 於 2023年10月28日回覆
Hello Guest, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

8/10 不錯哦

Litseng

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Leo 於 2023年10月17日回覆
Hello Litseng, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

4/10 不太好

KIN YAN

於 2023 年 9 月住了 1 晚
Leo 於 2023年10月3日回覆
Hello KIN YAN, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future

8/10 不錯哦

Kuo Sheng

家庭旅遊
喜歡:整潔度、住宿環境和硬體和客房舒適度
23樓的泳池(東座)及23樓的bar(西座)景觀都極佳,服務人員的態度很好!我們住高層(18F)的海景很美,唯獨ground floor入口處的男服務員沒什麼笑臉。也可惜正門是面對市場,晚上收垃圾的時段味道不佳
於 2023 年 9 月住了 4 晚
Leo 於 2023年9月30日回覆
Hello Kuo Sheng, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us in general. Meanwhile, we are sorry the service did not live up to your expectation. Rest assured we will look for different possible ways for improvement. Look forward to seeing you again in the future!

8/10 不錯哦

CHIU HUNG

於 2023 年 8 月住了 3 晚
Leo 於 2023年9月30日回覆
Hello CHIU HUNG, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

2/10 很糟糕

Leon

家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
不好
於 2023 年 9 月住了 2 晚
Leo 於 2023年10月28日回覆
尊敬的Leon您好:非常感謝您近日入住香港維港凱悅尚萃酒店,並在百忙中給予我們寶貴的意見。非常抱歉是次入住未能達到您的期望。非常感謝您坦率的意見,並感謝您對我們集團的支持。我們期待在您下次入住時能再有機會接待您,並承諾屆時會竭力為您提供更佳的體驗。 誠意恭候您的再次下榻,享受更優越的入住體驗,謝謝。香港維港凱悅尚萃酒店 謹啟

8/10 不錯哦

Kar Nong

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 1 晚
Leo 於 2023年8月27日回覆
Hello Kar Nong, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 有夠讚

Miosha

喜歡:整潔度、員工素質和住宿環境和硬體
Leo 於 2023年8月22日回覆
Hello Miosha, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 有夠讚

chau wan s

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 6 晚
Leo 於 2023年8月22日回覆
Hello chau wan s, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 有夠讚

Yeung

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
員工服務態度良好,環境整潔!
於 2023 年 8 月住了 5 晚
Nick Nam 於 2023年8月20日回覆
Hello Jing, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

8/10 不錯哦

JiangXiong

於 2023 年 8 月住了 2 晚
Nick 於 2023年9月17日回覆
Hello JiangXiong, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

6/10 一般般

CHAN

喜歡:整潔度
於 2023 年 7 月住了 2 晚
Leo 於 2023年8月22日回覆
Hello CHAN, thank you very much for your stay and comment. We are sorry that we were not able to meet your expectation for your previous stay. We will surely try our very best to stive for improvement. Look forward to seeing you again in the future!

8/10 不錯哦

Hiuman

於 2023 年 7 月住了 1 晚
Leo 於 2023年8月22日回覆
Hello Hiuman, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 1 晚
Eric 於 2023年7月28日回覆
Hello Guest, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 2 晚
Leo 於 2023年7月25日回覆
Hello Guest, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

4/10 不太好

Pak Kin

一般
Regret that it did not quite match with the Hyatt Group Brand and little disappointed for the room condition such as TV suddenly disable to watch at mid-night until the techanican to fix the TV box, duvet cover has dirty mark,..
於 2023 年 6 月住了 2 晚
Nick Nam 於 2023年7月7日回覆
Hi Pak Kin, thank you very much for your comment! We are sorry that we were not able to meet your expectation of room cleaning and TV issue. We glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 有夠讚

Min ni

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
服務真的很棒 飯店窗外風景也好漂亮
於 2023 年 6 月住了 3 晚
Leo 於 2023年7月3日回覆
Hello Min ni, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
值得再住的酒店!
滿意的住宿。房間清潔,舒適,景觀開揚。購物,餐食便利。Farmhouse自助餐午餐和早餐都好好味,豐富新鮮。 櫃檯服務週到。
於 2023 年 5 月住了 2 晚
Nick 於 2023年5月29日回覆
Hello Anonymous, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

6/10 一般般

Tak Kin Ricky

不喜歡:整潔度、員工素質和客房舒適度
衛生狀況差
浴缸有陰毛,地下有塵。
於 2023 年 5 月住了 1 晚
Nick 於 2023年5月28日回覆
Hi Ricky, thank you very much for your comment! We are sorry that we were not able to meet your expectation of room cleaning. We glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 有夠讚

Chor Wing

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Warm hospitality
於 2023 年 5 月住了 1 晚
Eric 於 2023年5月25日回覆
Hello Chor Wing, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

8/10 不錯哦

laikuen

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 5 晚
Eric 於 2023年5月25日回覆
Hello Laikuen, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

6/10 一般般

CHUAN PIN

商務旅客
喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
Big improvement room for Check in & check out time
Nice hotel, good location, good service, but, no idea why it's always take very long time no matter check in (almost 60 min.) or check out (arround 30 min.), same as 3 years ago.
於 2023 年 5 月住了 1 晚
Nick 於 2023年5月20日回覆
Hello Chuan Pin, thank you very much for your comment! We are sorry that we were not able to meet your expectation about check in and check out. We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

6/10 一般般

Ting Him

喜歡:整潔度和客房舒適度
不喜歡:員工素質
於 2023 年 4 月住了 2 晚
Eric 於 2023年4月16日回覆
Dear Ting Him, Thank you for staying with us recently and taking time to write a review. We regret to know that we did not provide you a seamless stay. Your satisfaction is always our first priority, and we promise to do our utmost best to make your stay a memorable one. We look forward to having you again for another journey!

2/10 很糟糕

Ting Him

於 2023 年 4 月住了 1 晚
Leo 於 2023年4月15日回覆
Dear Ting Him, Thank you for staying with us recently and taking time to write a review. We regret to know that we did not provide you a seamless stay. Your satisfaction is always our first priority, and we promise to do our utmost best to make your stay a memorable one. We look forward to having you again for another journey!

8/10 不錯哦

Yun Foong

於 2023 年 4 月住了 1 晚
Leo 於 2023年4月13日回覆
Hello Yun Foong, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

8/10 不錯哦

Keith

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
方便, 近地鐵站,景觀好
於 2023 年 4 月住了 1 晚
Leo 於 2023年4月9日回覆
尊敬的Keith, 非常感謝您近日入住凱悅尚萃酒店並給予我們很好的評價。很高興得知您對我們的整體表現都感到滿意,您的鼓勵絕對是我們一個很好的推動力!讓每位客人獲得滿意的入住環境與服務是我們的第一要旨,我們也致力提供整潔及安全的住房環境,未來我們也將會持續調整、進步,務求有更舒適的住宿體驗給每位客人。再一次感謝你對我們集團的支持。我們期待在你下次入住時能再接待你,並承諾屆時會竭力為你提供更佳的體驗。 誠意恭候你的再次下榻,享受更優越的入住體驗,謝謝。香港維港凱悅尚萃酒店 謹啟

8/10 不錯哦

Winne,Tseung Kwan O , NT

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean and comfortable place to live. Well done! :)
於 2023 年 3 月住了 12 晚
Leo 於 2023年3月19日回覆
Hello Winne, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

2/10 很糟糕

Ka Ho

於 2023 年 3 月住了 1 晚
Leo 於 2023年4月9日回覆
Dear Ka Ho, Thank you for staying with us recently and taking time to write a review. We regret to know that we did not provide you a seamless stay. Your satisfaction is always our first priority, and we promise to do our utmost best to make your stay a memorable one. We look forward to having you again for another journey!

6/10 一般般

Wing Sze Monica

於 2023 年 3 月住了 1 晚
Leo 於 2023年3月10日回覆
Dear Wing Sze Monica, Thank you for staying with us recently and taking time to write a review. We regret to know that we did not provide you with a seamless stay. Your satisfaction is always our first priority, and we promise to do our utmost best to make your stay a memorable one. We look forward to having you again for another journey!

8/10 不錯哦

Yuen Fan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good!
Great location & comfortable room
於 2023 年 2 月住了 1 晚
Leo 於 2023年3月1日回覆
Hello Yuen Fan, thank you very much for staying with us! We are glad that you had an enjoyable stay with us in general. Thank you for your feedback to the restaurant team. Look forward to seeing you again in the future!

10/10 有夠讚

Kei

於 2023 年 2 月住了 1 晚
Allie 於 2023年2月18日回覆
Hello Kei, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

8/10 不錯哦

Ho Yin

於 2023 年 2 月住了 1 晚
Leo 於 2023年2月14日回覆
Hello Ho Yin, thank you very much for staying with us! We are glad that you had an enjoyable stay with us in general. Thank you for your feedback to the restaurant team. Look forward to seeing you again in the future!

8/10 不錯哦

MEILING

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
交通便利、房間乾淨、人員服務態度好,下次訪港會再入住!
於 2023 年 2 月住了 2 晚
Leo 於 2023年2月12日回覆
尊敬的MEILING, 非常感謝您近日入住凱悅尚萃酒店並給予我們很好的評價。很高興得知您對我們的整體表現都感到滿意,您的鼓勵絕對是我們一個很好的推動力!讓每位客人獲得滿意的入住環境與服務是我們的第一要旨,我們也致力提供整潔及安全的住房環境,未來我們也將會持續調整、進步,務求有更舒適的住宿體驗給每位客人。再一次感謝你對我們集團的支持。我們期待在你下次入住時能再接待你,並承諾屆時會竭力為你提供更佳的體驗。 誠意恭候你的再次下榻,享受更優越的入住體驗,謝謝。香港維港凱悅尚萃酒店 謹啟

8/10 不錯哦

Yuen Fan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good location
Good location, just next to the North Point Metro. Room services was good and fast; food were delicious. Overall the stay is value for money.
於 2023 年 2 月住了 1 晚
Leo 於 2023年2月6日回覆
Hello Yuen Fan, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

8/10 不錯哦

Ka ming,Hk

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
So far ok, food in farm house is not really good
於 2023 年 1 月住了 3 晚
Leo 於 2023年2月6日回覆
Hello Ka ming, thank you very much for staying with us! We are glad that you had an enjoyable stay with us in general. Thank you for your feedback to the restaurant team. Look forward to seeing you again in the future!

4/10 不太好

WING HIM

喜歡:整潔度
不喜歡:員工素質
於 2023 年 1 月住了 1 晚
Eric 於 2023年3月7日回覆
Dear Wing Him, Thank you for staying with us recently and taking time to write a review. We regret to know that we did not provide you a seamless stay. Your satisfaction is always our first priority, and we promise to do our utmost best to make your stay a memorable one. We look forward to having you again for another journey!

10/10 有夠讚

Yu Yam

Leo 於 2023年11月6日回覆
Hello Yu Yam, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

6/10 一般般

YauWing

於 2023 年 1 月住了 1 晚
Allie 於 2023年1月16日回覆
Dear YauWing, Thank you for staying with us recently and taking time to write a review. We regret to know that we did not provide you a seamless stay. Your satisfaction is always our first priority, and we promise to do our utmost best to make your stay a memorable one. We look forward to having you again for another journey!

8/10 不錯哦

Cheung

Leo 於 2023年11月6日回覆
Hello Cheung, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

8/10 不錯哦

Sin Chun

於 2023 年 1 月住了 1 晚
Allie 於 2023年1月9日回覆
Dear Sin Chun, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

6/10 一般般

QIAOYAN

於 2023 年 1 月住了 1 晚
Allie 於 2023年1月9日回覆
Dear Qiaoyan, thank you very much for your time to complete the survey! We are glad that you had an enjoyable stay with us in general. Look forward to seeing you again in the future!

10/10 有夠讚

Mei Yi

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 1 月住了 3 晚
Eric 於 2023年1月6日回覆
Dear Mei Yi, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

8/10 不錯哦

Hoi Yu Doris

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 1 月住了 1 晚
Assistant Manager 於 2023年1月7日回覆
Dear Hoi Yu Doris,Thank you for staying with us and we are so glad to know that you enjoyed your stay! To provide an exceptional service is one of our priorities and we are delighted to hear that we have met your expectations! I am sure your kind words will be their motivation to keep improving.Thanks again for your time to write us this valuable review and we will see you again soon in the summer!Best Regards,