Hello wing yee, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
10/10 有夠讚
WING LING
商務旅客
2023年12月12日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
WING LING
於 2023 年 12 月住了 2 晚
Leo 於 2023年12月12日回覆
Hello WING LING, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
10/10 有夠讚
HUNGHSIAO
2023年12月11日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
HUNGHSIAO
於 2023 年 12 月住了 2 晚
Leo 於 2023年12月12日回覆
Hello HUNGHSIAO, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
8/10 不錯哦
KwokKeung
2023年11月29日
KwokKeung
於 2023 年 10 月住了 1 晚
Leo 於 2023年12月12日回覆
Hello KwokKeung, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
10/10 有夠讚
真實旅客
2023年10月27日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2023 年 10 月住了 1 晚
Leo 於 2023年10月28日回覆
Hello Guest, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
8/10 不錯哦
Litseng
2023年10月16日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Litseng
於 2023 年 10 月住了 1 晚
Leo 於 2023年10月17日回覆
Hello Litseng, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
4/10 不太好
KIN YAN
2023年9月30日
KIN YAN
於 2023 年 9 月住了 1 晚
Leo 於 2023年10月3日回覆
Hello KIN YAN, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future
Hello Kuo Sheng, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us in general. Meanwhile, we are sorry the service did not live up to your expectation. Rest assured we will look for different possible ways for improvement. Look forward to seeing you again in the future!
8/10 不錯哦
CHIU HUNG
2023年9月28日
CHIU HUNG
於 2023 年 8 月住了 3 晚
Leo 於 2023年9月30日回覆
Hello CHIU HUNG, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
Hello Kar Nong, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
10/10 有夠讚
Miosha
2023年8月21日
喜歡:整潔度、員工素質和住宿環境和硬體
Miosha
Leo 於 2023年8月22日回覆
Hello Miosha, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
10/10 有夠讚
chau wan s
家庭旅遊
2023年8月19日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
chau wan s
於 2023 年 8 月住了 6 晚
Leo 於 2023年8月22日回覆
Hello chau wan s, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
10/10 有夠讚
Yeung
家庭旅遊
2023年8月18日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
員工服務態度良好,環境整潔!
Yeung
於 2023 年 8 月住了 5 晚
Nick Nam 於 2023年8月20日回覆
Hello Jing, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
8/10 不錯哦
JiangXiong
2023年8月10日
JiangXiong
於 2023 年 8 月住了 2 晚
Nick 於 2023年9月17日回覆
Hello JiangXiong, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
6/10 一般般
CHAN
2023年8月1日
喜歡:整潔度
CHAN
於 2023 年 7 月住了 2 晚
Leo 於 2023年8月22日回覆
Hello CHAN, thank you very much for your stay and comment. We are sorry that we were not able to meet your expectation for your previous stay. We will surely try our very best to stive for improvement. Look forward to seeing you again in the future!
8/10 不錯哦
Hiuman
2023年7月31日
Hiuman
於 2023 年 7 月住了 1 晚
Leo 於 2023年8月22日回覆
Hello Hiuman, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
8/10 不錯哦
真實旅客
2023年7月28日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2023 年 7 月住了 1 晚
Eric 於 2023年7月28日回覆
Hello Guest, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
10/10 有夠讚
真實旅客
家庭旅遊
2023年7月19日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2023 年 7 月住了 2 晚
Leo 於 2023年7月25日回覆
Hello Guest, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
4/10 不太好
Pak Kin
2023年7月4日
一般
Regret that it did not quite match with the Hyatt Group Brand and little disappointed for the room condition such as TV suddenly disable to watch at mid-night until the techanican to fix the TV box, duvet cover has dirty mark,..
Pak Kin
於 2023 年 6 月住了 2 晚
Nick Nam 於 2023年7月7日回覆
Hi Pak Kin, thank you very much for your comment! We are sorry that we were not able to meet your expectation of room cleaning and TV issue. We glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
10/10 有夠讚
Min ni
團體旅遊
2023年7月3日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
服務真的很棒
飯店窗外風景也好漂亮
Min ni
於 2023 年 6 月住了 3 晚
Leo 於 2023年7月3日回覆
Hello Min ni, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
Hello Anonymous, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
6/10 一般般
Tak Kin Ricky
2023年5月27日
不喜歡:整潔度、員工素質和客房舒適度
衛生狀況差
浴缸有陰毛,地下有塵。
Tak Kin Ricky
於 2023 年 5 月住了 1 晚
Nick 於 2023年5月28日回覆
Hi Ricky, thank you very much for your comment! We are sorry that we were not able to meet your expectation of room cleaning. We glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
10/10 有夠讚
Chor Wing
2023年5月25日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Warm hospitality
Chor Wing
於 2023 年 5 月住了 1 晚
Eric 於 2023年5月25日回覆
Hello Chor Wing, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
8/10 不錯哦
laikuen
團體旅遊
2023年5月24日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
laikuen
於 2023 年 5 月住了 5 晚
Eric 於 2023年5月25日回覆
Hello Laikuen, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
6/10 一般般
CHUAN PIN
商務旅客
2023年5月11日
喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
Big improvement room for Check in & check out time
Nice hotel, good location, good service, but, no idea why it's always take very long time no matter check in (almost 60 min.) or check out (arround 30 min.), same as 3 years ago.
CHUAN PIN
於 2023 年 5 月住了 1 晚
Nick 於 2023年5月20日回覆
Hello Chuan Pin, thank you very much for your comment! We are sorry that we were not able to meet your expectation about check in and check out. We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
6/10 一般般
Ting Him
2023年4月15日
喜歡:整潔度和客房舒適度
不喜歡:員工素質
Ting Him
於 2023 年 4 月住了 2 晚
Eric 於 2023年4月16日回覆
Dear Ting Him, Thank you for staying with us recently and taking time to write a review. We regret to know that we did not provide you a seamless stay. Your satisfaction is always our first priority, and we promise to do our utmost best to make your stay a memorable one. We look forward to having you again for another journey!
2/10 很糟糕
Ting Him
2023年4月14日
Ting Him
於 2023 年 4 月住了 1 晚
Leo 於 2023年4月15日回覆
Dear Ting Him, Thank you for staying with us recently and taking time to write a review. We regret to know that we did not provide you a seamless stay. Your satisfaction is always our first priority, and we promise to do our utmost best to make your stay a memorable one. We look forward to having you again for another journey!
8/10 不錯哦
Yun Foong
2023年4月12日
Yun Foong
於 2023 年 4 月住了 1 晚
Leo 於 2023年4月13日回覆
Hello Yun Foong, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
Very clean and comfortable place to live. Well done! :)
Winne
於 2023 年 3 月住了 12 晚
Leo 於 2023年3月19日回覆
Hello Winne, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
2/10 很糟糕
Ka Ho
2023年3月10日
Ka Ho
於 2023 年 3 月住了 1 晚
Leo 於 2023年4月9日回覆
Dear Ka Ho, Thank you for staying with us recently and taking time to write a review. We regret to know that we did not provide you a seamless stay. Your satisfaction is always our first priority, and we promise to do our utmost best to make your stay a memorable one. We look forward to having you again for another journey!
6/10 一般般
Wing Sze Monica
2023年3月7日
Wing Sze Monica
於 2023 年 3 月住了 1 晚
Leo 於 2023年3月10日回覆
Dear Wing Sze Monica, Thank you for staying with us recently and taking time to write a review. We regret to know that we did not provide you with a seamless stay. Your satisfaction is always our first priority, and we promise to do our utmost best to make your stay a memorable one. We look forward to having you again for another journey!
8/10 不錯哦
Yuen Fan
2023年3月1日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good!
Great location & comfortable room
Yuen Fan
於 2023 年 2 月住了 1 晚
Leo 於 2023年3月1日回覆
Hello Yuen Fan, thank you very much for staying with us! We are glad that you had an enjoyable stay with us in general. Thank you for your feedback to the restaurant team. Look forward to seeing you again in the future!
10/10 有夠讚
Kei
2023年2月14日
Kei
於 2023 年 2 月住了 1 晚
Allie 於 2023年2月18日回覆
Hello Kei, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
8/10 不錯哦
Ho Yin
2023年2月13日
Ho Yin
於 2023 年 2 月住了 1 晚
Leo 於 2023年2月14日回覆
Hello Ho Yin, thank you very much for staying with us! We are glad that you had an enjoyable stay with us in general. Thank you for your feedback to the restaurant team. Look forward to seeing you again in the future!
Good location, just next to the North Point Metro. Room services was good and fast; food were delicious. Overall the stay is value for money.
Yuen Fan
於 2023 年 2 月住了 1 晚
Leo 於 2023年2月6日回覆
Hello Yuen Fan, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
8/10 不錯哦
Ka ming,Hk
情侶出遊
2023年2月3日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
So far ok, food in farm house is not really good
Ka ming
於 2023 年 1 月住了 3 晚
Leo 於 2023年2月6日回覆
Hello Ka ming, thank you very much for staying with us! We are glad that you had an enjoyable stay with us in general. Thank you for your feedback to the restaurant team. Look forward to seeing you again in the future!
4/10 不太好
WING HIM
2023年1月20日
喜歡:整潔度
不喜歡:員工素質
WING HIM
於 2023 年 1 月住了 1 晚
Eric 於 2023年3月7日回覆
Dear Wing Him, Thank you for staying with us recently and taking time to write a review. We regret to know that we did not provide you a seamless stay. Your satisfaction is always our first priority, and we promise to do our utmost best to make your stay a memorable one. We look forward to having you again for another journey!
10/10 有夠讚
Yu Yam
2023年1月18日
Yu Yam
Leo 於 2023年11月6日回覆
Hello Yu Yam, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
6/10 一般般
YauWing
2023年1月15日
YauWing
於 2023 年 1 月住了 1 晚
Allie 於 2023年1月16日回覆
Dear YauWing, Thank you for staying with us recently and taking time to write a review. We regret to know that we did not provide you a seamless stay. Your satisfaction is always our first priority, and we promise to do our utmost best to make your stay a memorable one. We look forward to having you again for another journey!
8/10 不錯哦
Cheung
2023年1月11日
Cheung
Leo 於 2023年11月6日回覆
Hello Cheung, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
8/10 不錯哦
Sin Chun
2023年1月8日
Sin Chun
於 2023 年 1 月住了 1 晚
Allie 於 2023年1月9日回覆
Dear Sin Chun, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
6/10 一般般
QIAOYAN
2023年1月7日
QIAOYAN
於 2023 年 1 月住了 1 晚
Allie 於 2023年1月9日回覆
Dear Qiaoyan, thank you very much for your time to complete the survey! We are glad that you had an enjoyable stay with us in general. Look forward to seeing you again in the future!
10/10 有夠讚
Mei Yi
家庭旅遊
2023年1月6日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Mei Yi
於 2023 年 1 月住了 3 晚
Eric 於 2023年1月6日回覆
Dear Mei Yi, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
8/10 不錯哦
Hoi Yu Doris
2023年1月5日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hoi Yu Doris
於 2023 年 1 月住了 1 晚
Assistant Manager 於 2023年1月7日回覆
Dear Hoi Yu Doris,Thank you for staying with us and we are so glad to know that you enjoyed your stay! To provide an exceptional service is one of our priorities and we are delighted to hear that we have met your expectations! I am sure your kind words will be their motivation to keep improving.Thanks again for your time to write us this valuable review and we will see you again soon in the summer!Best Regards,