"The staff were kind, and the place was clean and managed well, especially for the price bracket I was looking for.
However, it is a cheaper option for a reason. The TV was glitchy. There were only two pillows to each queen bed, and though they were soft they were divided between three of us and they flattened so much it was less than comfortable. They knew three people would be in the room but there were only the standard 2 sets of different sized towels waiting. And the staff member I saw first was sitting so low behind the counter I had trouble seeing and hearing him clearly as I am quite short.
But all of that was perfectly acceptable for the price! Just worth mentioning. And it’s worth noting I never asked for more pillows or towels since the stay was just a quick sleep.
However, my only actual complaint is that I called about their pet policy and I was told there was a $35 fee. I asked clearly if that was really it and if there were any other hidden fees to worry about for the room and was told on the phone very clearly “No. The room is a set price and the pet fee is $35.” But when I arrived, I had a sudden $100 pet deposit to pay. I almost couldn’t due to budget restrictions. He said, “It’s normal.”
Price transparency matters!
Still, the complementary breakfast was nice, with options, and the establishment was right on a main road so there were plenty of places to go to shop and eat. It was perfect for a place to crash for a couple hours between destinations."
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