Zen

Property class: 3.5

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Located close to Dong Xuan Market and Ho Chi Minh Mausoleum, Zen provides free breakfast, dry cleaning/laundry services, and a bar. In addition to a business center and a restaurant, guests can connect to free in-room WiFi.

Reviews

5.0 out of 10

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Room options

View all photos for Superior Room, 1 Double or 2 Twin Beds

Room

Superior Room, 1 Double or 2 Twin Beds

  • 215 sq ft
  • Sleeps 3
  • Free wired internet

View all photos for Deluxe Room, 1 Double or 2 Twin Beds

Room

Deluxe Room, 1 Double or 2 Twin Beds

  • 301 sq ft
  • Sleeps 4
  • Free wired internet

View all photos for Suite

Room

Suite

  • City view
  • 377 sq ft
  • Sleeps 4
  • Free wired internet

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About the neighborhood

Located in Hanoi, Zen is in the city center. Dong Xuan Market and Hanoi Old Town Night Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Hanoi Botanical Garden and Food Street Tong Duy Tan are also worth visiting. Visit our Hanoi travel guide
Map
43 QUAN THANH STR., BA DINH DISTRICT,43, HANOI, HAN

What's nearby

  • A pagoda, lotus ponds, palm trees, and a calm body of water.
    West Lake
    3 min walk - 0.3 km
  • A market with various stalls selling snacks and beverages.
    Dong Xuan Market
    12 min walk - 1.0 km
  • A large building with columns, surrounded by well-maintained gardens and trees.
    Ho Chi Minh Mausoleum
    18 min walk - 1.6 km
  • A night scene with a red-lit bridge over a calm lake, surrounded by trees and illuminated structures.
    Hanoi Old Town Night Market
    18 min walk - 1.6 km
  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    20 min walk - 1.7 km

Getting around

  • Cát Linh Station
    4 min drive
  • Hanoi Long Bien Station
    6 min drive
  • Noi Bai Intl. Airport (HAN)
    33 min drive

Restaurants

  • 1946
    2 min walk
  • Hanoi Fusion Pub & Restaurant
    3 min walk
  • Yenyen Bakery
    3 min walk
  • Phở Yến
    3 min walk
  • Fungha Dimsum
    3 min walk

About this property

Zen

  • Hotel near Hanoi Old Town Night Market
  • Close to Dong Xuan Market and Ho Chi Minh Mausoleum, Zen provides free breakfast, dry cleaning/laundry services, and a bar. In addition to a business center and a restaurant, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • A roundtrip airport shuttle (surcharge), an elevator, and 1 meeting room
    • Tour/ticket assistance, a front-desk safe, and a 24-hour front desk
    • A porter/bellhop, smoke-free premises, and luggage storage
  • Room features
  • All guestrooms at Zen boast thoughtful touches such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with shower/tub combinations and free toiletries
    • 32-inch LCD TVs with premium channels
    • Refrigerators, coffee/tea makers, and daily housekeeping

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Frequently asked questions

What time is check-in at Zen?

Check-in begins at 2 PM.

What time is check-out at Zen?

Check-out is at noon.

Does Zen provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of VND 420000 per vehicle applies.

Where is Zen located?

Located in the heart of Hanoi, this hotel is within a 15-minute walk of West Lake and Dong Xuan Market. Hoan Kiem Lake and Ho Chi Minh Mausoleum are also within 1 mi (2 km). Hanoi Railway Station is 27 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Zen Reviews

5.0

5.8

Cleanliness

2.0

Location

6.0

Staff & service

4.0

Property conditions & facilities
Rating 10 - Excellent. 2 out of 6 reviews
Rating 8 - Good. 0 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 1 out of 6 reviews
Rating 2 - Terrible. 3 out of 6 reviews

Reviews

Verified review

4/10 Poor

Disliked: Property conditions & facilities

Photos from the website is different

1) hotel address given is wrong 2) photos soon on the website from the real is so much different
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

zentral, aber heruntergekommen, schreckliches Früh

es ist alles alt und ungepflegt, zum Glück waren wir nur eine Nacht.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family hotel

It's a family hotel, but it would be better if a simple English can be spoken.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

バックパッカー向き

サービスと清潔感を求めない人はいいでしょう。ホテルは古いです。インターネットも不安定です。Wi-Fiは繋がりませんでした。画像とはかなりギャップがあります。私はリピートはいたしません。
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pub mensongère

J'ai voyagé pendant quinze jours au vietnam, et de tous les hôtels que j'ai choisi, c'est le premier que je recommanderais pas du tout. Les Photos présentées n'ont rien à voir avec la chambre que l'on m'a donné qui était sale et humide. La salle de bain est inexistante, la douche se trouve au dessus des toilettes. L'Internet ne fonctionne pas et je ne parle pas du petit déjeuner situé dans un restaurant crasseux au dernier étage...!!! À éviter
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

Great holiday!

Stayed in the hotel for close to a week and I must say that the service is great! The staff are attentive and very friendly, always willing to help. For the price, Zen Hotel offers a very good deal with comfortable bed, nice room (I stayed in a suite room, with toiletries all provided for), and good breakfast. House-keeping is done daily. The hotel location is also great considering that it is only a very short walk to Hoan Kiem Lake (the lake is not very big, and many attractions are located near the lake). I saw the location of the hotel somewhere in one of the internet booking sites and was pleasantly surprised when I reached there - the hotel location was actually much more accessible than shown on the map. The hotel provided me with a good starting point to visit the rest of the city and the Old Quarters, which is also a short walk away (the busy Hang Gai, Hang... shopping areas are close by). Even Church Street is very much within walking distance ( > 15-30 mins), and the city is best explored on foot. Advise: Get a room away from the streets if possible. Streets in Hanoi are noisy as early as 5am with all the honks blaring in the streets. Other than the locals, most tourists will find the noise quite unbearable and advisable to get an inside room even if they say that the rooms are quiet (by their standards). Highly recommended!