A serious problem was when we arrived at the reception, there was no one there and it was the night guard and a resident who helped us, but we lost 3 hours until they located my reservation. I arrived at 11:30 pm and only managed to get in at 3:30 am.
GRACA APARECIDA
於 2023 年 12 月住了 11 晚
2/10 很糟糕
natalia
商務旅客
2023年12月13日
不喜歡:客房舒適度
Dirty and smelly
It was very dirty and smelly and one night have seen giant cockroach in the bathroom. Every thing in the parlamento was sticky like it never had a proper clean. Just terrible to be in it.
natalia
於 2023 年 11 月住了 9 晚
8/10 不錯哦
真實旅客
2023年12月13日
Good value
Check in was fine, the agent was very helpful and attentive throughout my stay and answered queries via WhatsApp or zalo. I was only offered room cleaning once every 4 days during my stay, more often might have been better as there was a mouldy smell from the bathroom which seemed unavoidable. I had to request a clean immediately on check in as the room had lots of dust that had been missed by previous cleaner. Everything in the apartment worked fine though and the building itself is very clean. Gym is decent too. The building staff are not very nice and for some reason really despise people who stay in these apartments short term or ‘homestay’ residence as they will refer to you. The one time I queried something at the front desk they literally just tutted at me then fully ignored me lol.
真實旅客
於 2023 年 12 月住了 9 晚
10/10 有夠讚
JINMIN
情侶出遊
2023年9月28日
喜歡:整潔度、設施服務和住宿環境和硬體
전에 살았던 곳에 다시
방문할수 있어서 좋았습니다 다소 시내와 떨어져있지만
조용한곳을 원한다면 언제든 좋습니다 기본 편의시설은 1층에 있습니다
JINMIN
於 2023 年 9 月住了 1 晚
8/10 不錯哦
Muchaneta
2023年9月10日
Stunning views over Hanoi. Lovely neighbourhood.
Would recommend guests please be advised of additional costs to access pool in the advertisement/ website as it is misleading.
Note: accessing pool is additional cost per day
Would also recommend brief house manual on: turning cooktop on.
Recommend front reception staff and guards on site to also please be advised of guest booking for apartment as the guards were saying “this is not your access card” as they weren’t aware of apartment being rented out. It causes a lot of confusion as access card for apartment is under someone else’s name ? Owner of apartment?
Lisa was friendly and helpful with all my enquiries.
Muchaneta
於 2023 年 9 月住了 4 晚
8/10 不錯哦
Tran
2023年7月31日
喜歡:整潔度和住宿環境和硬體
Tran
於 2023 年 7 月住了 2 晚
8/10 不錯哦
youngho
2023年7月27日
youngho
於 2023 年 7 月住了 1 晚
10/10 有夠讚
真實旅客
商務旅客
2020年10月31日
喜歡:整潔度和客房舒適度
깔끔한 아파트입니다.
뷰도 좋았고 근처 공원이 있어 산책하는 것도 좋았습니다. 룸상태도 만족합니다.
真實旅客
於 2020 年 10 月住了 1 晚
10/10 有夠讚
HYUNGJIN
2020年1月28日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
It was good place~~
HYUNGJIN
於 2020 年 1 月住了 1 晚
10/10 有夠讚
소연
2019年12月20日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Apartment is clean, new and morden. Vinhomes Green Bay is nice, safety and convenient. Host is friendly and nice. I will stay here next trip