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SQ HANG GAI HOTEL & SPA

4.0 star property
Guests feel pampered by the attentive staff at this Hanoi retreat, where they can indulge in rejuvenating spa treatments or lounge by the outdoor pool

Choose dates to view prices

Silk Queen Hotel in central Hanoi offers a daily manager's reception, spa services like Swedish massages, a sunny terrace, and an outdoor pool. Amenities include an on-site restaurant, bar, gym, and roundtrip airport shuttle.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is NT$1,798
NT$2,039 total
includes taxes & fees
May 21 - May 22
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About this property

SQ HANG GAI HOTEL & SPA

  • Luxury upscale hotel near Hoan Kiem Lake
  • Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi are located near SQ HANG GAI HOTEL & SPA, which provides a free daily manager's reception, a terrace, and dry cleaning/laundry services. Indulge in a Thai massage, a facial, and aromatherapy at Silk Spa, the onsite spa. The on-site restaurant offers breakfast, brunch, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
  • You'll also find perks like:
    • An outdoor pool along with sun loungers
    • A roundtrip airport shuttle (surcharge), express check-in, and tour/ticket assistance
    • Free newspapers, a gift shop, and a computer station
    • Coffee/tea in the lobby, a porter/bellhop, and an elevator
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 60 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes.
  • Extra conveniences in all rooms include:
    • Bidets, free toiletries, and hair dryers
    • 32-inch LED TVs with cable channels and DVD players
    • Wardrobes/closets, refrigerators, and on-request microwaves

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Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 600000.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 450000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 600000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:30 AM to 10 PM
No pets and no service animals are allowed at this property
Guests under 6 years old are not allowed in the spa, and guests under 6 years old are only allowed with adult supervision

Frequently asked questions

Does SQ HANG GAI HOTEL & SPA have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:30 AM–10 PM.

How much does it cost to stay at SQ HANG GAI HOTEL & SPA?

As of 2026/5/20, prices found for a 1-night stay for 2 adults at SQ HANG GAI HOTEL & SPA on 2026/5/21 start from NT$1,798, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SQ HANG GAI HOTEL & SPA pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Motorcycle parking only.

What time is check-in at SQ HANG GAI HOTEL & SPA?

Check-in begins at 2 PM. A fee applies for early check-in (subject to availability).

What time is check-out at SQ HANG GAI HOTEL & SPA?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does SQ HANG GAI HOTEL & SPA provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 450000 per vehicle applies.

Where is SQ HANG GAI HOTEL & SPA located?

This family-friendly Hanoi hotel is located near the airport, within a 5-minute walk of Hang Gai Street, Hoan Kiem Lake, and St. Joseph's Cathedral of Hanoi. Hanoi Old Town Night Market and Hoan Kiem Lake Weekend Walking Street are also within 5 minutes. Hanoi Long Bien Station is 15 minutes by foot and Hanoi Railway Station is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

8.8

Cleanliness

8.4

Amenities

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 81 out of 142 reviews
Rating 8 - Good. 43 out of 142 reviews
Rating 6 - Okay. 15 out of 142 reviews
Rating 4 - Poor. 3 out of 142 reviews
Rating 2 - Terrible. 0 out of 142 reviews

Reviews

Verified

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, lovely staff, nice breakfast, big room with comfortable beds
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable room, good breakfast, helpful friendly staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, very friendly hotel staff. Good location, easy to get to. Would stay again!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Alyson

Amazing location.. Lovely staff.. for the price it's pretty good..
Stayed 5 nights in Aug 2025
Verified

8/10 Good

Chun Kit Raymond

Liked: Cleanliness, staff & service, amenities
The room is clean and tidy. Location is inside the old quarter and very convenience. Staff at the front desk is very helpful. Will consider to reserve again when I return to Hanoi.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Cary

Liked: Staff & service, property conditions & facilities
Room 902 was a little rough around the edges. Loose molding sticking out, cracked glass sliding door, random shower/tub hardware rusting and not used, old dirty rubber house slippers, broken/missing toilet seat nut cap that hasn’t been cleaned, moldy bathroom grout due to bathtub / shower that sprays water everywhere, bath towels thin as rags, toilet was difficult to flush. Nothing to ruin our stay, just not what we would expect from a 4 star hotel. Staff and breakfast are great. Perfect location. Online pictures are a little misleading for room 902.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sanet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed the stay staff is the best and would recommend this hotel. Close to everything🌸
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are absolutely amazing and trustworthy, great position, in the heart of the old sector.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Ida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff perfect family room!
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Océane

Liked: Property conditions & facilities, room comfort
Good location, really helpful staff. The rooms are good, cleaning ok..
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very busy area, hotel was lovely, lots of restaurants and cafes nearby.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Alita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was amazing staff excellent beds very comfortable room lovely and clean. Staff excellent and very accommodating.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
I recently stayed at the SQ Hang Gai Hotel & Spa, and it was an absolutely fantastic experience. From the moment I arrived, the service was top-notch. The Room: My room was spotlessly clean and well-maintained, providing a quiet and comfortable sanctuary away from the bustling streets of Hanoi. The Staff: The entire team was incredibly courteous and helpful, always going out of their way to ensure I had everything I needed. Special Mention: A huge thank you to Hana! She truly made my stay special with her exceptional hospitality and attention to detail. Location: You couldn't ask for a better spot—right in the center of the Old Quarter, within easy walking distance to Hoan Kiem Lake and the best local food. I will certainly be recommending this hotel to anyone visiting Hanoi. I can't wait to come back!
Stayed 4 nights in Jan 2026
Verified

8/10 Good

chao hsiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, nice service
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, helpful staff, nice room/bed.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love them. The location is awesome. Staff is so friendly. We’ve been here a couple times in the last year. Will not stay anywhere else
Stayed 13 nights in Jul 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central spot in Hanoi. Very easy to stay here, breakfasts were delicious and everything is as described.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Svein Atle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Nice place
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

CORAZON

Liked: Cleanliness, amenities, property conditions & facilities
We booked the (family) triple room , only problem is the shower where the bathtubi is,no ahower curtains, so its quite wet after u finished using the shower, but otherwise the toom is roomy enough for the 3 of us, not too noisy , though its not really soundproofed, The staff are helpful, friendly, polite. The area is safe.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located with shops, eateries and massage spas everywhere in walking distance.
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful boutique hotel

Lovely hotel in a great location where all the action is. Beautiful room and staff super friendly and helpful. Good breakfast that catered for everyone
Stayed 1 night in Apr 2025
Verified

8/10 Good

Øyvind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice People, newly renovated hotel.
Stayed 6 nights in Nov 2024
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location. Hotel very clean and comfortable. Lovely breakfast every day. Very pleasant and helpful staff. Would stay here again.
Stayed 20 nights in Jan 2025
Verified

10/10 Excellent

Mira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay here, right in the middle of everything, such a convenient location and only a 10 min walk to train street! Will definitely stay here again. 10/10!!
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Jasmin

Liked: Staff & service, amenities, property conditions & facilities
Rooms weren't really clean but the staff was really nice and helpful I usually travel with my own blankets and disinfectant so was no big deal the breakfast buffet was really good
Stayed 3 nights in Apr 2025