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Palago Boutique Hotel

2.5 star property

Choose dates to view prices

In the heart of Hanoi, Palago Boutique Hotel offers a tranquil retreat near Hoan Kiem Lake. Unwind with a hot stone massage, indulge in the breakfast buffet, or stroll through the garden. With high-speed WiFi and dry cleaning services available to you during your stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
  • Business services
  • Bar
The current price is NT$1,389
NT$1,575 total
includes taxes & fees
Jun 1 - Jun 2

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 400000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: VND 900000 per room (roundtrip)
  • Rollaway bed fee: VND 400000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Frequently asked questions

Is Palago Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Palago Boutique Hotel?

As of 2026/5/23, prices found for a 1-night stay for 2 adults at Palago Boutique Hotel on 2026/6/1 start from NT$1,389, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Palago Boutique Hotel?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Palago Boutique Hotel?

Check-out is at noon.

Does Palago Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 900000 per room applies.

Where is Palago Boutique Hotel located?

Located in Old Quarter, this hotel is within a 10-minute walk of Hanoi Old Town Night Market and Hoan Kiem Lake. Hang Ma Street and Ta Hien Street are also within 10 minutes. Hanoi Long Bien Station is 12 minutes by foot and Hanoi Railway Station is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.6

Cleanliness

8.8

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 12 out of 19 reviews
Rating 8 - Good. 5 out of 19 reviews
Rating 6 - Okay. 1 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 1 out of 19 reviews

Reviews

Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay in the heart of the old quarter! Great location in the middle of shops/restaurants and about 10min walk to sites like Hoan Kiem Lake and Train Street. Room and bathroom were clean and perfect size for a solo traveler. Of note, there was no desk just a small coffee table. The window didn't really face the street but was enough to get some sunlight in. Bottled water, bathrobe, and sandals were a nice addition. Breakfast was a nice spread with Vietnamese and continental options. There wasn't a ton of seating so you may have to share a table with other guests. Staff was friendly and accommodating; no issues checking in or out.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good and tidy, receptionists are nice, free breakfast with high standard, excellent location
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Simranjeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very hospitable and friendly. Rooms were clean and spacious. Location of the hotel is close to major attractions and still its not noisy
Stayed 2 nights in Apr 2024
Verified

8/10 Good

EUNICE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
our breakfast already packed, ready to go, upon our check out. The location is within walking distance from points of interest in the Old Quarters.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the breakfast

Highly recommended, our stay was superb, excellent service, great breakfast, the room we had was so spacious for 3 people and insulated, not a noise from the outside , it felt like another world, not a noise from the hustle and bustle street outside, convenient location to all the food vendor and shops , Lee and Wendy were so helpful with everything we needed
Stayed 4 nights in May 2024
Verified

10/10 Excellent

ISABELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AMAZING

NICE HOTEL. NICE STAFF. GOOD FOOD. HELPFUL. VERY CONVENIENT LOCATION.
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Look no further, just go here!

Fantastic stay! Everything was 10/10. The moment we arrived at 11pm, the bell desk opened our door and offered to take our luggage directly to the room. Room was spotless and we didnt hear any other noises. Currtains were truly "blackout". The breakfast was decent with fantastic omlet. I cant recommend thsi placw enough. Customer service is 10/10 and it is centrally located with lots of walkable shops anytime of the day.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A special mention!

We LOVED this hotel. Smack bang in the centre of Hanoi Old Quarter we were amazed at how quiet and relaxing our room was only 2 stories up from the chaos. The staff were incredibly accommodating and a special mention to the beautiful staff member who rescued my little girl after she went into the elevator by herself. I wish we caught her name but I hope she sees this and knows how grateful we are for her kind & gentle approach with my daughter who was understandably hysterical. Breakfast was basic but a fresh egg and noodle station was more than enough to get us going for the day! Love love love this hotel! Especially as it was one of the cheaper options but with a 5 star experience!
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Siaw Fung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deluxe Double Room - comfortable stay for 4 nights. Location - Hotel is well positioned within Old Quarters and walking distance to train street and Hoan Kiem Lake. Safe for solo travelers. Can Grab readily - Be mindful of longer travel time on weekend evening when the night market is happening. Room - Requested for room in quiet zone and hardly could hear the traffic outside. Bed was comfortable and there is bathtub. Water pressure is average if you like it strong. Food - Breakfast was reasonable with the selection of choice. Convenient store (Circle K) is round the corner on the same block as the hotel. You can easily find food options within Old Quarters. Staff - The hotel staff helped with my booking tours, credit to Wendy. All the staffs in general are helpful when you have questions or request for recommendation.
Stayed 4 nights in Aug 2024
Verified

8/10 Good

SHINOBU

Liked: Staff & service, amenities, property conditions & facilities
どこへ行くにも徒歩圏内で旧市街だけならGrabなしで歩けます。 スタッフはどの方も笑顔でフレンドリーな対応。不快な思いは一度もしませんでした。 ツインの部屋は広く内装が素敵でしたが、床のホコリや髪が少々気になりました。 シャワーカーテンが縦横短く謎のサイズ…外側に飛ばないよう注意が必要です。 朝食はスタッフの目が行き届いていて気持ちがよかったです。オーダーしてから作るフォーとオムレツが美味。AM4時のチェックアウト時には朝食BOXを用意してくださり感激しました。 また泊まりたいホテルです。
Stayed 3 nights in May 2026
Verified

8/10 Good

Tara

Liked: Cleanliness, staff & service, amenities
Got the job done
Stayed 1 night in Oct 2025
Verified

8/10 Good

KAZUHIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食会場が、暑い
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour Hanoï

Séjour parfait très bien situé en plein centre du vieux quartier de Hanoï.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Allister

Liked: Cleanliness, staff & service, property conditions & facilities
Clean tidy
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Cindy

Stayed 3 nights in Mar 2026
Verified

2/10 Terrible

Kentaro

Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Samih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

HSIAO-HAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

MEI LING

Stayed 2 nights in Mar 2024