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Aparthotel

Hera West Lake Apartment

4.0 star property
Aparthotel in Hanoi, near West Lake

Choose dates to view prices

Close to West Lake, Hera West Lake Apartment provides amenities like dry cleaning/laundry services. Guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

Standard Room | Laptop workspace, blackout drapes, soundproofing, iron/ironing board

Standard Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Blackout drapes/curtains
Private bathroom
Hair dryer
Freezer
Cookware/dishes/utensils
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View | Living area | Streaming services

Deluxe Room, City View

Highlights

Balcony
Soundproofed
Air conditioning
Kitchen
Refrigerator
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • City view
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Laptop workspace, blackout drapes, soundproofing, iron/ironing board

Superior Room

Highlights

Soundproofed
Air conditioning
Kitchen
Refrigerator
Blackout drapes/curtains
Private bathroom
Hair dryer
Cookware/dishes/utensils
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, Balcony

Studio, Balcony | Laptop workspace, blackout drapes, soundproofing, iron/ironing board

Studio, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Kitchen
Refrigerator
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Garden view
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartment

Family Apartment | Laptop workspace, blackout drapes, soundproofing, iron/ironing board

Family Apartment

Highlights

Soundproofed
Air conditioning
Kitchen
Refrigerator
Blackout drapes/curtains
2 bedrooms
Private bathroom
Hair dryer
  • City view
  • 538 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

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About the neighborhood

Tay Ho, a neighborhood in Hanoi, is home to Hera West Lake Apartment. Dong Xuan Market and Hanoi Old Town Night Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Lake and Hoan Kiem Lake. Hanoi Botanical Garden and Ho Tay Water Park are also worth visiting. Visit our Hanoi travel guide
View more Aparthotels in Hanoi
Map
No 60, Lane 60, Vong Thi Street, Tay Ho, Hanoi, Hanoi, 100000

What's nearby

  • Beautiful pagoda in Hanoi... possible to walk but recommend to have a motorbike take you as it’s just outside of the main city area and easy to rent or hail someone to take you. Worth the views!
    West Lake
    2 min walk - 0.2 km
  • A part of the panorama view one can get from the observation deck on level 65 of Hanoi Lotte Center. Entrance fee is around $11 during daytime and $6 during nighttime. The place has food and coffee shops, souvenir stores and some photo booths. There's also a free sky walk space. The fee maybe a bit high, but the place is definitely one to visit in Hanoi
    Lotte Center Hanoi
    4 min drive - 2.2 km
  • A flower lady in Hanoi #vietnam #asia #colorful
    Van Phuc Diplomatic Corps
    4 min drive - 2.2 km
  • Embassy of Japan
    3 min drive - 1.9 km
  • Vietnam Museum of Ethnology
    5 min drive - 2.6 km

Getting around

  • Hanoi Long Bien Station
    18 min drive
  • Noi Bai Intl. Airport (HAN)
    29 min drive

Restaurants

  • Ốc Gao Tây Hồ
    7 min walk
  • Một Cái Kho
    2 min walk
  • Phê La Trích Sài
    4 min walk
  • Cộng Caphe Trích Sài
    9 min walk
  • Phở Thanh
    9 min walk

About this property

Hera West Lake Apartment

Aparthotel in Hanoi, near West Lake
This aparthotel features concierge services, dry cleaning, and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk and tour/ticket assistance are onsite. Each apartment features free WiFi, a refrigerator, and free bottled water. A hair dryer, a shower, and an iron/ironing board are among the other amenities that guests will find. Housekeeping is available on request.
Hera West Lake Apartment offers 20 accommodations with complimentary bottled water and slippers. This Hanoi aparthotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Bathrooms include showers, hair dryers, and toothbrushes and toothpaste. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Freezer
  • Paper towels
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Streaming services

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Tile flooring in room
  • Wheelchair-accessible path to elevator
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 units
  • Cleaning products are eco-friendly
  • Housekeeping (on request)
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an access code
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Is Hera West Lake Apartment pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hera West Lake Apartment?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hera West Lake Apartment?

Check-out is at noon.

Where is Hera West Lake Apartment located?

Located in Tay Ho, this aparthotel is within 2 mi (3 km) of West Lake, Embassy of Japan, and Lotte Center Hanoi. Embassy of the Republic of Korea and Museum of Ethnology are also within 2 mi (3 km).

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Reviews

Hera West Lake Apartment Reviews

8.8

Excellent

8.8

Cleanliness

10

Amenities

10

Property conditions & facilities
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 2 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

Reviews

10/10 Excellent

Trang

Liked: Cleanliness, amenities, property conditions & facilities, communication
Small room but ok, nice staff
Stayed 1 night in Dec 2025

8/10 Good

Dharandar

Liked: Cleanliness, amenities
Disliked: Communication
Need some other channels on tv for different nationalities Laundry advertising free but being charged Communicate in English as well so customers can understand don’t have to depend on translation
Stayed 2 nights in Jan 2026

8/10 Good

Chongdal

Liked: Cleanliness, room comfort, communication
조용한위치에 있어서 좋았고 직원 응대도 너무 만족했어요
Stayed 1 night in Dec 2025