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Hanoi Plaza Suite Hotel & Spa

4.0 star property
Family-friendly hotel with a full-service spa, 9-minute walk to Hoan Kiem Lake

Choose dates to view prices

Hanoi Old Town Night Market and Hoan Kiem Lake are located near Hanoi Plaza Suite Hotel & Spa, which provides a free breakfast buffet, a terrace, and a shopping mall on site. Treat yourself to a massage at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and an outdoor entertainment area.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
The current price is NT$2,497
NT$2,831 total
includes taxes & fees
Mar 7 - Mar 8

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Suite Double Room City view

Suite Double Room City view | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Suite Double Room City view

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Select Comfort bed
Separate bedroom
Premium bedding
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Double Room

Economy Double Room | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Economy Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Select Comfort bed
Separate bedroom
Premium bedding
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room with Window

Deluxe Double Room with Window | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Double Room with Window

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Pillow menu
Select Comfort bed
Separate bedroom
Premium bedding
  • 214 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room City View

Deluxe Triple Room City View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Triple Room City View

Highlights

Soundproofed
Air conditioning
Heating
TV
Pillow menu
Select Comfort bed
Separate bedroom
Premium bedding
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds OR 1 Large Twin Bed and 1 King Bed

View all photos for Deluxe Family Room City view

Deluxe Family Room City view | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Family Room City view

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Select Comfort bed
Separate bedroom
Premium bedding
  • City view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite with Jacuzzi, Steam bath

Family Suite with Jacuzzi, Steam bath | Bathroom | Shower, hydromassage showerhead, designer toiletries, hair dryer

Family Suite with Jacuzzi, Steam bath

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Private indoor hot tub
Air conditioning
Heating
TV
  • City view
  • 323 sq ft
  • Sleeps 3
  • 1 Large Twin Bed and 1 King Bed

View all photos for Family Suite Connecting

Family Suite Connecting | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Family Suite Connecting

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Select Comfort bed
Egyptian cotton linens
Premium bedding
  • City view
  • 431 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 1 King Bed

View all photos for Extra Large Family Suite

Extra Large Family Suite | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Extra Large Family Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Select Comfort bed
Egyptian cotton linens
Premium bedding
  • City view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Large Twin Bed

View all photos for Deluxe Twin Room with Window

Deluxe Twin Room with Window | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Twin Room with Window

Highlights

Soundproofed
Air conditioning
Heating
TV
Pillow menu
Select Comfort bed
Separate bedroom
Premium bedding
  • 214 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite Twin Room City view

Suite Twin Room City view | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Suite Twin Room City view

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
TV
Pillow menu
Select Comfort bed
Separate bedroom
Premium bedding
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Economy Double Room (no Window)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Economy Double Room (no Window)

  • Sleeps 2

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Double Room

  • Sleeps 2

View all photos for Suite Double Room City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Suite Double Room City View

  • Sleeps 2

View all photos for Deluxe Triple Room With City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Triple Room With City View

  • Sleeps 3

View all photos for Deluxe Family Room City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Family Room City View

  • Sleeps 4

View all photos for Family Suite With Jacuzzi, Steam Bath & Balcony

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Family Suite With Jacuzzi, Steam Bath & Balcony

  • Sleeps 3

View all photos for Suite Family Connecting City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Suite Family Connecting City View

  • Sleeps 4

View all photos for Extra Large Family Suite City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Extra Large Family Suite City View

  • Sleeps 5

View all photos for Deluxe Twin Room

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Twin Room

  • Sleeps 2

View all photos for Suite Twin Room City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Suite Twin Room City View

  • Sleeps 2

Double Room With No Windows-Non-Smoking

  • Sleeps 2
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About the neighborhood

Located in Old Quarter, a neighborhood in Hanoi, Hanoi Plaza Suite Hotel & Spa is near a train station and on the waterfront. Ho Chi Minh Mausoleum is a notable landmark, and the area's natural beauty can be seen at Hoan Kiem Lake and West Lake. Traveling with kids? Consider Food Street Tong Duy Tan, or check out an event or a game at Hanoi Stadium. Visit our Hanoi travel guide
Map
13 Dao Duy Tu Str, Hanoi, 100000

What's nearby

  • Ta Hien Street
    Ta Hien Street
    2 min walk - 0.2 km
  • Hanoi Old City Gate which includes night scenes, a city and street scenes
    Quan Chuong Gate
    2 min walk - 0.2 km
  • Dong Xuan Market showing interior views and markets
    Dong Xuan Market
    3 min walk - 0.3 km
  • Evening view in Hanoi, Vietnam
    Hanoi Old Town Night Market
    7 min walk - 0.6 km
  • Hoan Kiem Lake showing a monument, heritage architecture and a lake or waterhole
    Hoan Kiem Lake
    8 min walk - 0.7 km

Getting around

  • Hanoi Long Bien Station
    6 min drive
  • Noi Bai Intl. Airport (HAN)
    38 min drive

Restaurants

  • GAO CAFE
    1 min walk
  • Phương Béo - Mỳ Vằn Thắn Sủi Cảo Tôm Tươi
    1 min walk
  • Trà Chanh-Chợ Gạo
    1 min walk
  • Cơm Phố Cổ
    1 min walk
  • Bia Hơi Hà Nội
    1 min walk

About this property

Hanoi Plaza Suite Hotel & Spa

Upscale family-friendly hotel near Hanoi Old Town Night Market
Located close to Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi, Hanoi Plaza Suite Hotel & Spa provides a free breakfast buffet, a terrace, and a shopping mall on site. Treat yourself to a massage at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and an outdoor entertainment area.
Additional perks include:
  • Limo/town car service, express check-out, and express check-in
  • Supervised childcare (surcharge), luggage storage, and an elevator
  • A reception hall, a porter/bellhop, and multilingual staff
Room features
All guestrooms at Hanoi Plaza Suite Hotel & Spa boast comforts such as premium bedding and pillow menus, as well as thoughtful touches like air conditioning and bathrobes.
Extra amenities include:
  • Reusable coffee/tea filters and LED light bulbs
  • Hydromassage showers, designer toiletries, and bidets
  • 40-inch TVs with cable channels
  • Wardrobes/closets, childcare services, and free tea bags/instant coffee

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9.6 out of 10, Exceptional, 1,252 reviews
The price is NT$1,541
NT$1,747 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour offsite parking (VND 50,000 per day); reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Onsite motorcycle parking only

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Couples/private dining

Things to do

  • Full-service spa
  • Shopping mall

Family friendly

  • In-room babysitting (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Doorbell and phone notification
  • Elevator
  • Hardwood flooring in room
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Communal living room
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch TV with cable channels
  • Pay movies

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 500000.0 per day
Cribs (infant beds) are available for VND 300000.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 400000.00 per person (one-way)
  • Airport shuttle fee per child: VND 100000.00 (one-way), (from 1 to 7 years old)
  • Nearby parking fee: VND 50000 per day(164 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: VND 300000.0 per day
  • Rollaway bed fee: VND 500000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hanoi Plaza Suite & Spa Hanoi
Hanoi Plaza Suite Hotel & Spa Hotel
Hanoi Plaza Suite Hotel & Spa Hanoi
Hanoi Plaza Suite Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Hanoi Plaza Suite Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hanoi Plaza Suite Hotel & Spa?

As of 2026/2/20, prices found for a 1-night stay for 2 adults at Hanoi Plaza Suite Hotel & Spa on 2026/3/7 start from NT$2,497, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Motorcycle parking only.

What time is check-in at Hanoi Plaza Suite Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hanoi Plaza Suite Hotel & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hanoi Plaza Suite Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 400000.00 per person applies.

Where is Hanoi Plaza Suite Hotel & Spa located?

This family-friendly Hanoi hotel is located on the riverwalk, within a 10-minute walk of Quan Chuong Gate, Hoan Kiem Lake, and Hanoi Old Town Night Market. St. Joseph's Cathedral of Hanoi and West Lake are also within 1 mi (2 km). Hanoi Railway Station is 27 minutes by foot and Hanoi Long Bien Station is 29 minutes.

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Reviews

Hanoi Plaza Suite Hotel & Spa Reviews

9.6

Exceptional

9.6

Cleanliness

9.2

Amenities

10

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 56 out of 69 reviews
Rating 8 - Good. 10 out of 69 reviews
Rating 6 - Okay. 3 out of 69 reviews
Rating 4 - Poor. 0 out of 69 reviews
Rating 2 - Terrible. 0 out of 69 reviews

Reviews

10/10 Excellent

Bo

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great and very accommodating. Rooms were clean and modern. Location is really good as well.
Stayed 1 night in Jan 2026

10/10 Excellent

Gurpreet

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, spacious room with large shower and stylish decor. The hotel is in a great location with all the bars, café, money exchange at your doorstep. The staff are extremely polite and helpful.
Stayed 2 nights in Dec 2025

10/10 Excellent

Gil

Liked: Cleanliness, amenities, property conditions & facilities
Central location!
Stayed 2 nights in Oct 2025

10/10 Excellent

Lien

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Comfy beds. Nice staff. Great dining area! Breakfast was the best varieties/quality out of all the places we stayed at in Old Town Hanoi. Room is quite small.
Stayed 2 nights in Dec 2025

8/10 Good

Eng Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were excellent. very well trained and friendly. The room was alright. Breakfast was also okay. All in all a good place to stay. Very convenient as it is within the old quarter. Walkable to all places.
Stayed 1 night in Jan 2026

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff. Great outdoor space on the roof.
Stayed 1 night in Nov 2025

10/10 Excellent

Leilani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly. They took care of our needs.
Stayed 1 night in Oct 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Had a wonderful stay, the staff were super helpful and friendly, organised all our trips and local activities. Location was perfect in the old quarter!
Stayed 4 nights in Apr 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is so wonderful and helpful. They had wonderful recommendations around town and helped with getting a sim card delivered. The spa staff was also amazing, I enjoyed them so much I returned a second day for a couple of treatments. They all do a really great job! Location has lots to offer and walkable. Also easy to get a grab if needed.
Stayed 4 nights in Dec 2025

10/10 Excellent

Raj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome hotel in a great location.

This is one of the best hotels I have stayed. Location is great, all the staff are super helpful and friendly, hotel is clean and breakfast buffet was fantastic.
Stayed 7 nights in Feb 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent small hotel in Old Quarter. Easy walk to tourist sights. Clean, large room with smart TV. Many restaurant options nearby. Very nice breakfast with made-to-order pho and eggs. Several Asia options, including shiu mai, stir-fried noodles, congee, spring rolls. Selection varies by day.
Stayed 3 nights in Nov 2025

10/10 Excellent

Hanh-Long

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Towels replaced frequently. Privacy was respected. It has AC for hot days and heating for cold days. Maybe floor needs to be vacuumed instead of mopped cause I always see dust under my sandals but not a big deal. Nice that breakfast offers hot pho. Some say variety is a bit limited which is true but I didn't mind. Had everything I needed to eat safely, cooked veggies, fruits with peels (banana), cooked meat, porridge etc. I am glad I booked tours with the hotel desk, they offered competitive pricing. Great staff.
Stayed 14 nights in Jan 2026

10/10 Excellent

Takoda

Liked: Cleanliness, staff & service, property conditions & facilities
This boutique hotel is a great location in the Old City. Very convenient to walk everywhere for food, drinks and shopping. Staff is very friendly and helpful. I’m definitely staying here again on my next visit.
Stayed 2 nights in Nov 2024

10/10 Excellent

Len

Located in the middle of restaurants, coffee shops and shops. Staff were very helpful and friendly. Highly recommend
Stayed 2 nights in Mar 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, great communication, great location.
Stayed 2 nights in Dec 2024

10/10 Excellent

ALPHONZO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE STAFF WAS SO HELPFUL AND IT’S AN EASY WALK TO EVERYTHING IMPORTANT IN THE AREA.
Stayed 1 night in Feb 2025

10/10 Excellent

Mabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located within Old Quarter, easy access to everything around. However, it is located in a smaller street so we had to walk one block away, to a larger main intersection to get picked up for tours. Overall, the place is pretty worth for the money since you also get free breakfast. Staff is very friendly and accommodating, will stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Minh Tam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable!! I’ve booked this hotel for 2 nights with a really good deal. When I arrived I had an early check-in with an upgrade to a deluxe room on a higher level. The staffs were very friendly and helpful, the room was amazing for the price that I paid. The breakfast buffet had a variety of good choices and the hotel is located at a very convenient area. In summary, I enjoyed staying here and will definitely stay here again in the future.
Stayed 2 nights in Jun 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice but the location is very crowded and hard to get around on foot
Stayed 4 nights in Dec 2024

10/10 Excellent

Prakash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Internet keeps dropping off which was frustrating Staff can’t do enough for you very helpful apart from the night manager
Stayed 2 nights in Sep 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic March 2025 three night stay at Hanoi Plaza Suites and Spa. Clean and quiet room on 4th floor. This hotel is located in a busy part of the Old Quarter where everything is walkable. Fantastic food and shopping options right outside the front door. Delicious rooftop breakfast every morning included. The staff was super helpful, especially Mia, who helped arrange a day trip to Ha Long Bay and answered all of our first timer questions. Would not hesitate to stay here again.
Stayed 3 nights in Mar 2025

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was perfect! we booked two rooms and we were ecstatic about everything. easy to get to from the motorway and close enough to walk to everywhere in the old quarter. everyone of the staff are amazing and genuinely friendly and eager to help. rooms are nice sized and immaculate and quiet. We only ate breakfast there but the selection was very good and plentiful. This hotel was tremendous value for money. the spa attached is fantastic and professional. water pressure was great. I would stay here again in a heartbeat.
Stayed 3 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very pleasant stay at the Hanoi Plaza Suite Hotel. The location of the hotel is second to none - right in the heart of the old quarter and really easy to get around and explore. The rooms are a good size and beds are extremely comfy. The only thing that we’d flag would be the hotel breakfast. While there was a selection of food, we felt like it could have been a little more expansive however I appreciate that there’s limited space in the upstairs floor to do this. The staff at the hotel were incredible. They all work so hard and were always so friendly and more than happy to help out. They assisted us with any questions we had, booked tours for us and made us feel very welcome. We’d happily recommend this hotel to others visiting Hanoi :-)
Stayed 5 nights in Apr 2025

10/10 Excellent

James Lewis Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD MORNING VIETNAM!!! My first visit to Vietnam in the historical city of Hanoi I had the pleasure of staying at the magnificent Hanoi Plaza Suite Hotel & Spa! Everything was perfect as soon as I landed with quality pickup service. Upon arrival directed to my room with such a comforting energy. The breakfast with Vietnamese options like pho was delicious! Oh and I cannot forget the spa located inside the building where I had the most relaxing Vietnamese traditional massage. Thank you managers and staff for a warm welcome and hope to see and stay at your establishment in the future.
Stayed 7 nights in Dec 2024

6/10 Okay

FOREIGN

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was excellent. Property fell short. Windows single glaze glass, expect to wake up early to plenty of honking. AC did not go above 18*C so very room was not warm. Above my floor was rooftop bar/ breakfast space. Every morning heard chairs sliding across upstairs floor and at night smoke from bar could be smelled in the room. Again, amazing staff but property needs some upgrades.
Stayed 4 nights in Feb 2025