10/10 Excellent
Verified traveler
2021/8/14
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
お手頃価格でしたが……
Verified traveler
Stayed 1 night in Aug 2021
Smile Hotel Hakodate
3.0 star property
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Photo gallery for Smile Hotel Hakodate
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Showing 9 of 9 rooms
View all photos for Single Room, Non Smoking
Single Room, Non Smoking
Highlights
Air conditioning
TV
Toilet with electronic bidet
Private bathroom
Hair dryer
Shower/tub combination
Electric kettle
Daily housekeeping
- 136 sq ft
- Sleeps 1
- 1 Twin Bed
View all photos for Single Room, Smoking
Single Room, Smoking
Highlights
Air conditioning
TV
Toilet with electronic bidet
Private bathroom
Hair dryer
Shower/tub combination
Electric kettle
Daily housekeeping
- 136 sq ft
- Sleeps 1
- 1 Twin Bed
View all photos for Semi Double Room, Non Smoking
Semi Double Room, Non Smoking
Highlights
Air conditioning
TV
Toilet with electronic bidet
Private bathroom
Hair dryer
Shower/tub combination
Electric kettle
Daily housekeeping
- 136 sq ft
- Sleeps 2
- 1 Large Twin Bed
View all photos for Semi Double Room, Smoking
Semi Double Room, Smoking
Highlights
Air conditioning
TV
Toilet with electronic bidet
Private bathroom
Hair dryer
Shower/tub combination
Electric kettle
Daily housekeeping
- 136 sq ft
- Sleeps 2
- 1 Large Twin Bed
View all photos for Twin Room, Non Smoking
Twin Room, Non Smoking
Highlights
Air conditioning
TV
Toilet with electronic bidet
Private bathroom
Hair dryer
Shower/tub combination
Electric kettle
Daily housekeeping
- 151 sq ft
- Sleeps 2
- 2 Twin Beds
View all photos for Twin Room, Smoking
Twin Room, Smoking
Highlights
Air conditioning
TV
Toilet with electronic bidet
Private bathroom
Hair dryer
Shower/tub combination
Electric kettle
Daily housekeeping
- 151 sq ft
- Sleeps 2
- 2 Twin Beds
View all photos for Triple Room, Non Smoking
Triple Room, Non Smoking
Highlights
Air conditioning
TV
Toilet with electronic bidet
Private bathroom
Hair dryer
Shower/tub combination
Electric kettle
Daily housekeeping
- 233 sq ft
- Sleeps 3
- 2 Twin Beds and 1 Twin Sofa Bed
View all photos for Triple Room, Smoking
Triple Room, Smoking
Highlights
Air conditioning
TV
Toilet with electronic bidet
Private bathroom
Hair dryer
Shower/tub combination
Electric kettle
Daily housekeeping
- 233 sq ft
- Sleeps 3
- 2 Twin Beds and 1 Twin Sofa Bed
View all photos for Double Room, Smoking
Double Room, Smoking
Highlights
Air conditioning
TV
Toilet with electronic bidet
Private bathroom
Hair dryer
Shower/tub combination
Electric kettle
Daily housekeeping
- 151 sq ft
- Sleeps 2
- 1 Double Bed
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About the neighborhood
Hakodate is home to Smile Hotel Hakodate. Fort Goryokaku and Hakodate Seikan Renrakusen Memorial Museum Mashumaru are local landmarks, and travelers looking to shop may want to visit Hakodate Morning Market and Ekini Fish Market. Hakodate Tropical Botanical Garden and Kōsetsuen Garden are also worth visiting. Visit our Hakodate travel guide
20-11 Wakamatsucho, Hakodate, Hokkaido Prefecture, 040-0063
What's nearby
Hakodate Morning Market5 min walk - 0.4 km
Kanemori Red Brick Warehouse18 min walk - 1.6 km
Hakodate Ropeway2 min drive - 2.1 km- Ekini Fish Market5 min walk - 0.4 km
- Hakodate City Hall8 min walk - 0.7 km
Getting around
- Hakodateekimae Station3 min walk
- Hakodate Station4 min walk
- Hakodate Airport (HKD)24 min drive
Restaurants
- 根室花まる1 min walk
- はこだて塩らーめん しなの1 min walk
- 函館麺屋 ゆうみん2 min walk
- 食・呑み処 花々亭1 min walk
- プティ・メルヴィーユ 函館駅前店3 min walk
About this property
Smile Hotel Hakodate
Hotel near Fort Goryokaku
Smile Hotel Hakodate provides amenities like dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi.
Additional perks include:
- Free self parking
- Buffet breakfast (surcharge), luggage storage, and an elevator
- A 24-hour front desk and meeting rooms
Room features
All 271 rooms feature comforts such as air conditioning, as well as amenities like free WiFi.
Other amenities include:
- Bathrooms with toilets with electronic bidets and shower/tub combinations
- Electric kettles and daily housekeeping
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Property amenities
Internet
- Available in all rooms: Free WiFi and wired internet
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
- Limited onsite self parking
- Onsite parking includes off-street options
Food and drink
- Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 550 per person
- A restaurant
Family friendly
- Laundry facilities
Conveniences
- 24-hour front desk
- Laundry facilities
- Luggage storage
Guest services
- Dry cleaning/laundry service
- Housekeeping (daily)
Business services
- Meeting rooms
Accessibility
- Elevator
More
- Smoking not allowed
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Hair dryer
- Private bathroom
- Shower/bathtub combination
- Slippers
- Toilet with electronic bidet
- Towels provided
Entertainment
- TV
Food and drink
- Electric kettle
More
- Air conditioning
- Iron/ironing board on request
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately JPY 550 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Smile Hakodate
Smile Hotel Hakodate Hotel
Smile Hotel Hakodate Hakodate
Smile Hotel Hakodate Hotel Hakodate
Frequently asked questions
Is Smile Hotel Hakodate pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking is free at this property.
What time is check-in at Smile Hotel Hakodate?
Check-in start time: 2 PM; Check-in end time: 2:00 AM. After-hours check-in is not available.
What time is check-out at Smile Hotel Hakodate?
Check-out is at 11:00 AM.
Where is Smile Hotel Hakodate located?
Situated in Hakodate, this hotel is within a 5-minute walk of Hakodate Miraikan and Hakodate Morning Market. Ekini Fish Market and Hakodate Seikan Renrakusen Memorial Museum Mashumaru are also within 10 minutes. Hakodateekimae Station and Hakodate Station are within a 5-minute walk.
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Reviews
Smile Hotel Hakodate Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0
Cleanliness
8.8
Location
7.8
Staff & service
6.8
Property conditions & facilities
Rating 10 - Excellent. 87 out of 556 reviews
10 - Excellent
87
Rating 8 - Good. 237 out of 556 reviews
8 - Good
237
Rating 6 - Okay. 166 out of 556 reviews
6 - Okay
166
Rating 4 - Poor. 52 out of 556 reviews
4 - Poor
52
Rating 2 - Terrible. 14 out of 556 reviews
2 - Terrible
14
Reviews
6/10 Okay
AKIRA
2021/8/10
Disliked: Staff & service
もう廃業が決まっているせいか、全ての面において中途半端なイメージしか残りませんでした。
コロナ禍で大変な状況なのでしょうが。。。
AKIRA
Stayed 1 night in Aug 2021
6/10 Okay
Verified traveler
2021/7/7
駅が側にあって買い物や食事にとても便利でした
Verified traveler
Stayed 5 nights in Jun 2021
6/10 Okay
Verified traveler
2021/7/4
Liked: Staff & service
Disliked: Cleanliness
スタッフの方の対応はとても良いです。
部屋の清掃があまり良くないのか、築年数も関係するのか、清潔感はマイナスです。安くて駅前なので、寝るだけなら良いかと思います。
Verified traveler
Stayed 1 night in Jul 2021
8/10 Good
Verified traveler
2021/6/20
Liked: Cleanliness, staff & service
空調がいまいちでした。
他は価格並みにまあまあです。
Verified traveler
Stayed 1 night in Jun 2021
2/10 Terrible
Verified traveler
2021/5/6
Disliked: Cleanliness, amenities, property conditions & facilities
隣の部屋の音が筒抜け。夜中2時過ぎても大学生っぽい複数の人が部屋に集まり大声で騒ぐので、さっぱり寝られなかった。喫煙部屋しかとれなかったので仕様がないが、部屋が臭すぎて気持ち悪くなった。
Verified traveler
Stayed 1 night in May 2021
10/10 Excellent
TAKADA
2021/5/6
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても良かったです。清潔感、文句なしです
TAKADA
Stayed 1 night in Apr 2021
4/10 Poor
Verified traveler
2021/5/4
Disliked: Cleanliness, property conditions & facilities
The room wasn’t clean. Lots of dust under the bed and cabinets. Other services and amenities were pretty basic. WiFi speed was extremely slow.
Verified traveler
Stayed 1 night in May 2021
8/10 Good
SHINICHI
2021/5/3
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
もぅ泊まりマセンね！
２泊しましたけれど室内清掃は何故か無かったですねぇ～！ABC館で一番古かったです！
SHINICHI
Stayed 2 nights in Apr 2021
2/10 Terrible
Verified traveler
2021/5/3
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋がカビだらけでひどかった
Verified traveler
Stayed 1 night in Apr 2021
8/10 Good
Verified traveler
2021/4/3
Liked: Cleanliness, staff & service
場所は駅前でとても良かったですが建物と設備が少し古いのが気になりましたスタッフの対応はとてもよかったです。
Verified traveler
Stayed 1 night in Apr 2021
10/10 Excellent
Verified traveler
2021/4/1
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅から近くて、土方歳三の記念碑からも近くてよかったです(^^)
Verified traveler
Stayed 3 nights in Mar 2021
4/10 Poor
TERUNOBU
2020/10/27
Disliked: Cleanliness, property conditions & facilities, room comfort
バスルーム狭すぎ
空調悪い
TERUNOBU
Stayed 1 night in Oct 2020
8/10 Good
So
2020/9/22
Liked: Staff & service
古いし設備はイマイチ。
値段が安いのは良かった。
So
Stayed 1 night in Sep 2020
4/10 Poor
hinako
2020/9/14
Disliked: Staff & service, property conditions & facilities, room comfort
お値段もお安いのでしょうがないのでしょうがアメニティが少なかったのとバスマットが、無いのにがっかりしました😞
hinako
Stayed 1 night in Sep 2020
10/10 Excellent
YUKITAKA
2020/8/19
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
リピ決定❗
駅前で朝市も徒歩圏内です。朝食も550円
と格安ながら品揃えも豊富で満足でした。
何よりスタッフの皆さんがとても親切で安心
して宿泊できました。
YUKITAKA
Stayed 1 night in Aug 2020
8/10 Good
ぴー
2020/8/18
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
函館駅前と言う立地とお値段には、脱帽です。 観光するベースにするなら最高だと思いました。
ぴー
Stayed 2 nights in Aug 2020
6/10 Okay
Verified traveler
2020/8/13
Disliked: Cleanliness, room comfort
価格通りです。
立地条件は最高です！
その他はそれなりです
ベッドが固くて疲れました。
Verified traveler
Stayed 1 night in Aug 2020
8/10 Good
のぶ
2020/8/3
Liked: Staff & service
函館駅前至近距離にあり、どこに出かけるのにも好都合な点はプラス。到着時の室内のにおいが気になった点はマイナス。とはいえ、価格を考慮するとトータルでの満足度は高い。
のぶ
Stayed 2 nights in Jul 2020
6/10 Okay
Verified traveler
2020/7/30
Disliked: Property conditions & facilities
You Get What You Pay For
Cheap hotel. Good for when you need to get in late and leave early the next morning. Not the kind of place for relaxing and being “on vacation.”
Verified traveler
Stayed 1 night in Jul 2020
6/10 Okay
Kengo
2020/6/4
Liked: Staff & service
部屋はいいが
部屋は普通でとても良かったが、エアコンが効かない設定になっておりとても暑かった
Kengo
Stayed 1 night in Jun 2020
8/10 Good
マッチ
2020/4/6
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
函館駅の目の前で市内電車の駅も近く、どこへ行くにも便利でロケーションは最高です。ホテルの部屋は清潔でアメニティも不自由なく満足でした。
マッチ
Stayed 1 night in Apr 2020
8/10 Good
旅女子
2020/3/27
Liked: Staff & service, amenities, property conditions & facilities
部屋は古く綺麗とは言い難いが、清掃はいき届いている感じ。駅 や飲食店、コンビニからも近く素泊まりするには充分。
旅女子
Stayed 1 night in Mar 2020
6/10 Okay
Ruth
2020/2/28
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Convenient location to train station
Older Hotel with a great location to train station. Hotel was clean and staff friendly.
Breakfast had a wide selection
Ruth
Stayed 1 night in Feb 2020
8/10 Good
Stephen
2020/2/9
Liked: Cleanliness, staff & service, room comfort
Clean, comfortable, dated.
Clean, comfortable, very convenient - it's directly opposite Hakodate station - and very cheap, but the rooms and foyer are very dated and the hotel is undeniably worn around the edges. You get what you pay for, and it's excellent value.
Stephen
Stayed 2 nights in Jan 2020