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"Was met by a very friendly receptionist. Got password for the free WiFi from the desk (signal strength is moderate). Room was clean and well equipped with all essentials. Hotel has many parking spaces available. Had traditional breakfast (£11.95) at the restaurant before leaving which was decent. Prices for rest of the options on the menu were a bit high. Overall, will stay again if needed, thanks!"

"Clean, staff pleasant, good nights sleep."

"Really great hotel. Friendly staff and easy check in. The hotel should be more up front about the £12 per night parking charge at booking rather than on arrival. "

"Top class hotel and facilities, rooms very well equipped and big"

"Pippa is the friendliest member of the team. "

"The staff were very helpful and the room was very clean. The shower was great one more grab bar would be really helpful "

"I stayed for 2 nights for a convention at the ICC in August 2025. The location was really convenient - just a 5 minute drive on the M4 and was excellent value. Free on site parking when I arrived. Staff were very helpful and friendly. Extra tea and coffee provided as soon as I asked etc. My room was small but had everything I needed and it was absolutely immaculate. I was very impressed overall and would definitely stay here again."

"Friendly staff. Super clean. Quiet. Convenient for Newport. Attached to Hungry Horse. Thoroughly recommend."

"Hotels.com messed up my reservation last min and I found reasonable priced rooms here. The staff were very friendly. Clean. Lovely hotel. Thank you "