Palace Resorts Gulf Coast of Mexico hotels

"The entire resort was spotless my husband and i were very impressed, the staff was unbelievably friendly and the quality of the food in the restaurant's was incredible."

"We stayed at Sunscape Resort & Spa Mexico for three days and had a wonderful experience. The rooms were clean and comfortable, the hospitality was amazing, and the staff were always smiling and so kind. The food was great with plenty of options, and the beach was AMAZING!! Overall, we had a fantastic stay and would highly recommend this resort."

"The room was kept spotless. From the very beginning, the staff was absolutely amazing when our luggage was collected to the pool staff. Thomas, Reyes, Entertainment staff Esteban, Ariel, Ileana, All the restaurant and bar staff were amazing. Every staffer I passed had a smile and a greeting. Everyone was more than willing to help with anything we needed. If I have another return trip it will be to Fiesta American. Thank you for everything. "

"We absolutely loved Oleo. The hotel is beautiful, the beach is clean, and our room was lovely. This is not your typical mega-resort — it has more of a boutique feel, which we really enjoyed. We had breakfast at Azul every morning on the patio overlooking the ocean. Don’t forget to ask for hot coffee and bacon, since those aren’t on the buffet. The omelet station, fresh fruit and juices, and oatmeal were my favorites. We ate at both specialty restaurants and loved them — no reservations needed, and the views were gorgeous. The beach is very clean and walkable. The pool music is fun, and the drinks were great. We used the excursion desk for two different outings, and they handled everything perfectly. From the moment we arrived, we were greeted with a welcome drink and the hospitality continued throughout our stay. We tried the lunch buffet by the pool one day and it was just okay, so I would stick with the main buffet restaurant instead. Also, as others have mentioned, if you have mobility issues, getting in and out of the pool can be a bit challenging. Overall, I would 100% stay here again — I actually can’t wait to go back!"

"Third time staying at this resort. 1st as the Royale, 2nd as the Hilton and now the Hyatt. Everything was just as perfect as the first time! "

"Great atmosphere, Good service, clean resort. "

"Yeah everything was good"

"This is our second time at Hyatt Ziva Cancun. First time we were on our mini-honeymoon and we absolutely loved it and had the best time. Two years later we returned for our wedding anniversary, we again had the best time. Clean rooms (and I’m Super picky about clean rooms), Service is amazing, food is best compared to other all inclusive resorts, an overall experience was 10/10. I literally have no complaints! Good for adults, groups, and families. Definitely will be back again!"

"The staff/cleanliness/ and excellence in service. The food and drinks were amazing! Lots of activities & family friendly! "