6/10 一般般
Phan
2024年5月19日
喜歡：整潔度、設施服務和住宿環境和硬體
While the property itself is great as well as the location being close to the airport, the driver pickup was virtually impossible to organise. My phone couldn’t dial international and there was no WeChat or email info, so if you’re coming from overseas, you can ignore the pickup service or risk just calling them when you arrive as it takes 15 mins to get there. Good luck if yo can’t speak the language. Contacting Expedia to do this was absolutely useless also, they couldn’t seem to get it organised between the hotel and was still emailing me about it 3 days AFTER I had already checked out from the hotel. Communication needs to be better organised for an international airport hotel. Last time I’m using Expedia given agent training/service was non existent.
Phan
於 2024 年 5 月住了 1 晚