Guangzhou Phoenix City Hotel

Property class: 4.5

Choose dates to view prices

Located close to Eastern Suburbs Park, Guangzhou Phoenix City Hotel provides a poolside bar, a grocery/convenience store, and a free manager's reception. Indulge in a massage, a facial, and a body treatment at the onsite spa. Be sure to enjoy a meal at the 3 on-site restaurants, including breakfast, lunch, and dinner. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
The current price is NT$1,722
NT$1,981 total
includes taxes & fees
Oct 26 - Oct 27

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Executive Room

A hotel room with a large bed, a desk with a television, a chair, and a balcony with a view of buildings.

Executive Room

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Suite

A hotel room with a bed, a desk, a chair, a television, and a view of the outside.

Deluxe Suite

  • 1022 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Commercial Suite

A hotel room with a large bed, a bedside table, a television, a desk, and a chair.

Commercial Suite

  • 947 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Superior Twin Room

A hotel room with two beds, a desk with a television, and a large window with curtains.

Superior Twin Room

  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Deluxe room

A hotel room with a large bed, a desk with a television, a chair, and a balcony with a view of buildings.

Deluxe room

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

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About the neighborhood

Located on a lake, Guangzhou Phoenix City Hotel is in Zengcheng neighborhood and is connected to a shopping center. Eastern Suburbs Park is another place to visit that comes recommended. Discover the area's water adventures with fishing nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Guangzhou travel guide
Map
Phoenix City, Xintang Section, Guangyuan East Road, Guangzhou, Guangdong, 511340

What's nearby

  • Danshuikeng Scenic Area
    7 min drive - 7.6 km
  • Eastern Suburbs Park
    11 min drive - 10.6 km
  • Longtou Mountain Forest Park
    11 min drive - 10.3 km
  • Baoneng Guangzhou International Sports and Performing Arts Center
    18 min drive - 16.6 km
  • Guangzhou Science City Conference Center
    19 min drive - 18.0 km

Getting around

  • Xintangnan Station
    11 min drive
  • Guangzhou East Railway Station
    18 min drive
  • Baiyun International Airport (CAN)
    54 min drive

Restaurants

  • The Market Cafe
    7 min drive
  • McDonald's (麦当劳)
    6 min drive
  • McDonald’s (麦当劳)
    15 min walk
  • McDonald’s (麦当勞)
    11 min walk
  • 星巴克
    13 min walk

About this property

Guangzhou Phoenix City Hotel

  • Family-friendly hotel near Eastern Suburbs Park
  • A poolside bar, a grocery/convenience store, and a free manager's reception are just a few of the amenities provided at Guangzhou Phoenix City Hotel. Treat yourself to a massage, a facial, or a body treatment at the onsite spa. Be sure to enjoy a meal at the 3 on-site restaurants, including breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a terrace and shopping on site.
  • Additional perks include:
    • 2 outdoor pools and an indoor pool, along with pool umbrellas
    • Free self parking and extended parking
    • Limo/town car service, buffet breakfast (surcharge), and bike rentals
    • An outdoor tennis court, RV/bus/truck parking, and express check-in
  • Room features
  • All 573 rooms have comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like air conditioning and separate sitting areas.
  • Other conveniences in all rooms include:
    • Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge)
    • Bathrooms with rainfall showers and separate tubs/showers
    • 37-inch HDTVs with satellite channels
    • Private yards, separate sitting areas, and refrigerators

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Frequently asked questions

Does Guangzhou Phoenix City Hotel have a pool?

Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool.

How much does it cost to stay at Guangzhou Phoenix City Hotel?

As of 2026/10/25, prices found for a 1-night stay for 2 adults at Guangzhou Phoenix City Hotel on 2026/10/26 start from NT$1,722, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Guangzhou Phoenix City Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Guangzhou Phoenix City Hotel?

Check-in start time: 2 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Guangzhou Phoenix City Hotel?

Check-out is at 2 PM.

Does Guangzhou Phoenix City Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM–10:30 PM on request. A fee of CNY 500 per vehicle applies.

Where is Guangzhou Phoenix City Hotel located?

Located near the airport, this family-friendly hotel is 4.9 mi (7.9 km) from Eastern Suburbs Park.

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Reviews

Guangzhou Phoenix City Hotel Reviews

7.6

Good

7.8

Cleanliness

7.2

Location

7.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 22 out of 84 reviews
Rating 8 - Good. 33 out of 84 reviews
Rating 6 - Okay. 20 out of 84 reviews
Rating 4 - Poor. 5 out of 84 reviews
Rating 2 - Terrible. 4 out of 84 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice, the property, its staff, breakfast etc all really nice. The kitchen closes -- and not 24hrs, so that was sometimes difficult, not getting food later in the day.
Stayed 6 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel Try to get the lake view
Stayed 1 night in Nov 2020
Verified review

6/10 Okay

Liked: Cleanliness
Hieman nuhjuuntunut, loiteliaimmat päivänsä nähnyt hotelli, joka on sieltä täältä rempallaan. Ilmastointi reistaili ja näimme torakat käytävällä. Hinta-laatu suhde oli kuitenkin erinomainen.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
全般に設備が古い 部屋は広く十分な広さ 近くに店が多い
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel oferece uma conjugação qualidade/preço muito boa. O quarto virado para o lago é muito bom, a montanha e o verde é muito relaxante. Mas o melhor deste hotel é o staff, são mesmo muito prestaveis apesar da dificuldade com o Inglês. O que pode melhorar são as piscinas e mover o gym para longe da piscina interior que estraga o equipamento e torna o treino incomodo por causa do calor e humidade. O hotel fica a 1h distância de taxi para a feira de Cantão.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

是一間以招待本地人為主，較陳舊而勉强達4星級別的酒店。酒店的清潔度良好，員工大致上也很幫忙及友善， 除了，一位守護在早餐廳前，負責核對客人身份的男性員工，他貌似保安，腰藏對講機，對客人說話粗聲大氣，呼呼喝喝，極不禮貌。外地賓客如真的想體會本地人的生活，可以一試。
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Das Hotel könnte in Teilen eine Renovierung vertragen. Wenig englisch sprechendes Personal aber das gesamte Personal war äußerst freundlich und liebenswürdig. Die Zimmer sind leider etwas hellhörig und die Verkehrsanbindung ist schwierig, zumindest wenn man kein chinesisch kann aber insgesamt hatten wir einen sehr angenehmen Aufenthalt.
Stayed 13 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

viagem a caton fair

muito bom o hotel e excellente café da manha. voltaria com certeza.
Stayed 5 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

普普通通

位置離市區很遠，設備比較老舊，健身房的設備都生鏽了...但是離上班地點近，房間也還ok
Stayed 5 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很大的房间,床很舒服

房间很大
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien .. lo unico restaurante general tardo muchisimo la comida
Stayed 4 nights in Apr 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities

泊まる時期に気をつけて

ホテル自体はリゾート形式で素晴らしい環境であったが、端午節&父の日でなのか中国人ファミリーが多かった。 とにかく騒がしかった。
Stayed 1 night in Jun 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely recommend

I have stayed here 4 times in the last 3 years and every time has been great. It is very clean, the staff is very attentive, despite the language difference and the breakfast buffet is excellent. A wonderful value for the money, for sure.
Stayed 5 nights in Jan 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

日本語スタッフの対応が良い

平均して年齢的にも若いスタッフですが、一生懸命に対応してくれて、気分も良く英語も通じない国でいろいろ助かりました。裁縫道具や、アイロンを貸し出したり、生活面でいろいろ質問しましたが、全て丁寧に対応してくれました。こういうスタッフには、手当を割り増しにして、長く勤められる待遇にしてほしいです。
Stayed 2 nights in Nov 2017
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Cannot recommend

Although we arrived very late, the staff was pleasant! However, they told us nothing about where the buffet was located and we missed it. The tap water I used just to brush my teeth made me terribly sick with stomach cramping, dry heaves, sweating and diarrhea. Our room was not clean. The bathroom walls were dirty with some substance, the tea cup had unknown brown liquid in it. There was water in the tea kettle. I would not recommend this hotel or stay there again.
Stayed 1 night in Jun 2017
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Knock Your Expectations Half a Notch

Whatever expectations you have, take then down about half a notch. The hotel is good, but left me wanting. The rooms look somewhat tired and the decor is outdated. The hallways are dark and sad. Also, I had a couple of negative run-ins with service staff that left a sour taste in my mouth. Plus, the hotel is really far away from anything interesting. Adequate seems to be the only word that comes to mind. WiFi was strong; no cable channels (they said they canceled their subscription but didn't update their information); coffee apparently is NOT included in a deluxe room; breakfast was ordinary and most items were cold; good looking pools but they open at 3pm. Just nothing too glamorous for all the boasting.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Generally very good for the price. Location suited our requirements.
Verified review

8/10 Good

Liked: Cleanliness, room comfort
ロビーには豪華な壁画があり、ヨーロッパを感じさせる空間です。 只、フロントが狭く、すぐに混雑してチェックイン、チェックアウトに時間が掛かったのが難点です。
Verified review

6/10 Okay

Liked: Cleanliness, room comfort

ホテル手配のタクシーにボラれた

シティホテルではなくリゾートホテルです。敷地が広く周辺の店、レストランへの移動が面倒くさい。ホテルのレストランは9時で終わっていたので、売店でカップヌードル購入。最悪なのはホテルに頼んだタクシーにボラれたこと。空港まで行って540元(普通は160元)、レシートの印字距離は150km違法改造メーターだったが言葉が通じず泣く泣く支払い。挙句に200元払わないとトランクを開けてくれずこれも支払った。せめて信用のあるタクシーを手配いただきたい。
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

尚算滿意

畧為陳舊，整體設施及價格也算滿意
Verified review

8/10 Good

Liked: Room comfort

ジャスコやサイゼリアが近くにある郊外のホテルです。

一番安い部屋を予約したのですが、最初に通された部屋は通常使われていないと思われる汚い部屋でした。 通常の価格を考えても不釣合いな汚い部屋でした。Hotel.comに連絡しホテルにも直接交渉してやっと替えて貰った部屋は非常に綺麗な部屋でした。結果として良い滞在でしたが、もし他の方が滞在する場合同じ様に対応して貰えるのかが心配です。
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, far from everything.

Customer service is great. Too far from everything, about one hour to the canton fair. rooms are clean, however, because of the strong humidity in the hotel do to the humid weather, I recommend you book an executive room to have access to the executive lounge, It has Windows that you can open to vent the room it helps with the strong humidity smell.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay. Very Clean. Nice western food restaurant. Very kind staff although, asides from a few staff members, little English is spoken. Highly recommended.
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service

服务有待提高

订好了房交完了钱到酒店被告知找不到订单，让客人等了半个多小时，答复是预订系统有问题，没了。那我的客人的时间呢？道歉呢？推给系统问题然后就没了？电话沟通时候前台说可以让我们给多点押金先安排入住，但是挂电话我朋友说酒店没跟她们说这个解决方案，让他们继续等待，呵呵。
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間尚算大,光線充足,而且有個露台,感覺很悠閒。清潔衛生不錯,房間沒有異味。但早餐食物一般,入住酒店時辦手續稍慢,希望下次會改善。