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Hotel Frances

3.0 star property
The rooftop terrace provides a stylish retreat while the knowledgeable staff offers insider tips for exploring Guadalajara's historic treasures

Choose dates to view prices

Hotel Frances in central Guadalajara combines relaxation with convenience. Travelers love the peaceful rooftop terrace, practical dry cleaning, and attentive concierge. The staff earns praise for tour assistance and limo transportation, making city exploration easy.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Business services
  • Bar
  • Laundry
The current price is NT$1,676
NT$2,028 total
includes taxes & fees
Sep 1 - Sep 2

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Premium Suite

A hotel room with two beds, a wooden floor, a painting on the wall, and a window with curtains.

Premium Suite

  • Sleeps 5

View all photos for Suite

A hotel room with two beds, a nightstand with a phone, and wall-mounted lighting.

Suite

  • Sleeps 2

View all photos for Standard Room

A neatly made bed with a blue bedspread, a wooden nightstand with a mirror and glasses, a television mounted on the wall, and a window with sheer curtains.

Standard Room

7.8 out of 10
Good
(29 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

A hotel room with two beds, a nightstand with a phone, and wall-mounted lighting.

Suite

8.2 out of 10
Very good
(10 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

A room with a bed, a black sofa, a chandelier, and a framed picture on the wall.

Junior Suite

7.0 out of 10
Good
(12 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

A hotel room with two beds, wooden headboards, white bedding, a painting on the wall, and a window with curtains.

Premium Suite

7.4 out of 10
Good
(11 reviews)
  • 388 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Quadruple Room Standard

Desk, laptop workspace, individually furnished

Quadruple Room Standard

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

A hotel room with two beds, a painting on the wall, and two wall-mounted lamps.

Standard Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Quadruple Room

A hotel room with two beds, wooden headboards, a window with curtains, a framed picture on the wall, and wall-mounted lights.

Standard Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

A hotel room with two beds, each with a wooden headboard, white bedding, and a folded towel on the bed. There is a nightstand with a phone and a lamp between the beds. A framed picture hangs on the wall above the beds.

Family Suite

  • 280 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Comfort Suite

A hotel room with two beds, a painting on the wall, and a mirror reflecting part of the room.

Comfort Suite

  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite

Two single beds with wooden frames and white linens, a painting on the wall, and a door leading to another room.

Executive Suite

  • 388 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 3 Double Beds

View all photos for Grand Suite

A hotel room with two beds, a wooden headboard, a painting on the wall, and a window with curtains.

Grand Suite

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

View all photos for Elite Suite

A room with a wooden table, chairs, a sofa, a vase with dried plants, a painting, and a wooden door.

Elite Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 388 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

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About the neighborhood

Located in Downtown Guadalajara, a neighborhood in Guadalajara, Hotel Frances is near a metro station. Minerva Roundabout and Basilica de Zapopan are notable landmarks, and travelers looking to shop may want to visit Avienda Chapultepec and Plaza del Sol. Looking to enjoy an event or a game? See what's going on at Jalisco Stadium or Telmex Auditorium. Visit our Guadalajara travel guide
Map
Maestranza No. 35, Col. Centro, Guadalajara, JAL, 44100

What's nearby

  • A large cathedral with two tall spires and a dome, surrounded by trees and streetlights.
    Guadalajara Cathedral
    2 min walk - 0.2 km
  • A historic building with ornate architecture, including a large dome and spires.
    Plaza de Armas
    2 min walk - 0.2 km
  • A grand theater with red seats, ornate balconies, and a stage.
    Degollado Theater
    2 min walk - 0.2 km
  • Guadalajara Wax Museum
    2 min walk - 0.2 km
  • Magno Centro Joyero
    7 min walk - 0.6 km

Getting around

  • Guadalajara Centro Station
    3 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL)
    44 min drive

Restaurants

  • Café Boutique Degollado
    2 min walk
  • La Chata
    3 min walk
  • Las Sombrillas
    3 min walk
  • El Arte Cafeteria
    1 min walk
  • Starbucks
    2 min walk

About this property

Hotel Frances

  • Hotel near Guadalajara Cathedral
  • Take advantage of a terrace, dry cleaning/laundry services, and 2 bars at Hotel Frances. The on-site restaurant, El Molino Rojo, offers breakfast, brunch, and lunch.
  • You'll also enjoy the following perks during your stay:
    • Limo/town car service, buffet breakfast (surcharge), and tour/ticket assistance
    • Luggage storage, a 24-hour front desk, and a front-desk safe
    • A banquet hall, 1 meeting room, and concierge services
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 65 individually furnished rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like room service.
  • More amenities include:
    • Showers and free toiletries
    • Wardrobes/closets, cable channels, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 8:00 AM to noon for a fee: MXN 170 to 170 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • El Molino Rojo

Things to do

  • Piano

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1610
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 170 to 170 per person
  • Airport shuttle fee: MXN 350 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Frequently asked questions

Is Hotel Frances pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Frances?

As of 2026/8/2, prices found for a 1-night stay for 2 adults at Hotel Frances on 2026/9/1 start from NT$1,676, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Frances?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. After-hours check-in is not available.

What time is check-out at Hotel Frances?

Check-out is at noon.

Does Hotel Frances provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 350 per vehicle applies.

Where is Hotel Frances located?

Located in Downtown Guadalajara, this hotel is steps from Plaza de la Liberacion and Guadalajara Cathedral. Minerva Roundabout and Jalisco Stadium are also within 3 mi (5 km). Guadalajara Centro Station and Plaza Universidad Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Frances Reviews

8.0

Very Good

8.2

Cleanliness

9.0

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 457 out of 1005 reviews
Rating 8 - Good. 264 out of 1005 reviews
Rating 6 - Okay. 143 out of 1005 reviews
Rating 4 - Poor. 73 out of 1005 reviews
Rating 2 - Terrible. 68 out of 1005 reviews

Reviews

Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, looks amazing, great staff and close to the World Cup fan park.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
An authentic experience of Guadalajara of old. Fantastic setting, requires special maintenance and renovations so as not to lose its historical value.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was Clean and the breakfast buffet was awesome! The room was very basic and did not include an iron, blow dryer, microwave or refrigerator. The Ac worked great. It says parking available but it's actually a garage 2 blocks away but they do validate the parking pass.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful property. The staff was incredibly helpful and attentive. We even met the owner and he was a lovely person. He should us some of the ongoing renovations and taught us a little history of the hotel. He was such a sweet person.The air conditioning was a plus and the roof top bar had a magnificent view. We stayed in a two bedroom suite which was perfect for our family of five. The breakfast at the on property restaurant was amazing. My favorite was the cafe de olla, chicharrones, fresh papaya and agua de tuna. The entire family loved every moment spent there.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very safe the staff was great and friendly. The The staff was also very helpful in in giving directions and recomendations.
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and staff was nice.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Frank

Liked: Cleanliness, staff & service
Staff very very attentive and looked free us well.
Taken from the rooftop terraza
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great! Room was clean every day with clean towels daily.
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities
Our stay was amazing in this historic hotel. The staff was super friendly and made us feel welcomed and at home. The amenities and the cleanliness was excellent as well. I will definitely be returning soon.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Raul

Liked: Cleanliness, amenities, property conditions & facilities
Great location. At the centro and also close to the train. Very clean and comfortable room. The staff were extremely nice and friendly.
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Eric Sandoval

Old and needs some repairs, however great staff, does have a restaurant with descent food. Price is low average, but I guess it match the property.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t try ether one .. always good
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Elizabeth M.

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location! Great service
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Olivia

Liked: Staff & service
Disliked: Amenities
I love staying at the older historical hotels in GDL. Hotel Francés just needs some extra touches. Like paint in the rooms and some dusting of the sofas in the reception area. Overall the place is okay. I wouldn’t stay there again just because there’s other hotel with similar prices and better quality. If you are looking for something reasonable priced and just need somewhere to sleep it’s good.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Tanya

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great and the location excellent but the hotel could use some TLC which looked like it was getting and new mattresses would be great. But I definitely would stay again.
Stayed 4 nights in Oct 2025
Verified review

6/10 Okay

Diego

Liked: Cleanliness, staff & service
The building does have some great historical features but it still was has cozy.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities
Room was good, its an old building so dont expect perfection, staff is very friendly, this trip was tough because of all the construction around, but we made the best of it. Will be back next year.
Stayed 7 nights in Oct 2025
Verified review

6/10 Okay

David

Disliked: Staff & service, property conditions & facilities
I've been staying at Hotel Francis on and off since 1999. For many years, I've recommended it to others because of its history, charm, and outstanding location. Unfortunately, I no longer feel I can do that. The rooms were clean, and the showers were excellent. Those things matter. But I don't believe they outweigh the rest of my experience. Our check-in was long and unnecessarily laborious. Worse, the desk agent seemed indifferent to how long the process was taking. When we were finally checked in, we weren't permitted to walk up the single flight of stairs to our rooms. Instead, we had to wait for the bellman to escort us. That included a lengthy explanation of the history of the hotel and its elevator, when all we wanted to do was get to our rooms, take a shower, and relax. To make matters worse, the elevator stopped working while we were waiting. I asked permission at the front desk to simply walk to our rooms and the staff simply looked away and ignored me. Again, the rooms themselves were generally very nice, and my group liked them. But first impressions matter, and ours was not a good one. Take a look at the furniture in the lobby. It isn't just dated—it is stained and visibly worn from decades of use. Even the TV is wrapped in plastic. If Hotel Francis hopes to live up to the reputation that kept many of us coming back for decades, it needs to invest not only in its lobby and reception area but also in the friendliness and professionalism of it's staff.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Luis F.

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were very nice and provided great service. Room space was very small specially the bathroom and shower. Towels were very thin. Elevator was out of service multiple times.
Stayed 12 nights in Dec 2025
Verified review

10/10 Excellent

Onofre

Liked: Cleanliness, staff & service, property conditions & facilities
Polite employees and very helpful
Stayed 7 nights in Apr 2025
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical property in the historic district. Wonderful experience. The hotel staff are amazing!
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Eldibrando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, like that they had entertainment on Friday, Saturday and Sunday. Rooms need updating. Would of rather had a shower than a tub.
Stayed 3 nights in Sep 2025
Verified review

6/10 Okay

Arminda

Liked: Cleanliness
The hotel is beautiful and clean. What you’d expect for a historical building. However, it was listed as having an elevator. When we arrived we were told that the elevator has not been working for almost 3 weeks since they are waiting for a part that is coming in from Italy. I had my 83 year old mother and handicapped brother going up and down the stairs for two days. Not sure if this is Expedias fault for not updating the listing or the hotel’s.
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Jorge

Disliked: Staff & service, amenities, property conditions & facilities
Stayed here many times. It was good in the past. Unattended and poorly staffed.
Stayed 2 nights in Mar 2025
Verified review

6/10 Okay

Noemi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We honestly opted to move to another hotel without complaining. There is the process of remodeling and I hope once it’s completed there will no longer be issues with the AC. This is not a reflection of the staff as they tried to make us feel comfortable
Stayed 7 nights in Apr 2025