Hilton Hotels Great Lakes hotels

"Despite arriving at the allowed check in time, there was no parking onsite, the staff advised to find off site parking, advising there was a shuttle service (there was not). After walking with kids in the freezing cold, long wait lines for check in. Long wait time for the small, often overcrowded elevator, room was dirty, wrappers on the floor, bedding was covered in black fuzz/lint. Booked the hotel as it indicated breakfast included, which is usually a staple for traveling with kids, it was not. Horribly disappointed in this experience. Would definitely not recommend this hotel when there are far better options within just minutes. "

"Our stay was ok. It was very crowded and we could hear the family in the room next door. Because it was crowded, you had to wait for elevators for a while. Or ride on completely packed elevators. Especially in the morning during breakfast hours. Water pressure is extremely weak in the shower. Room was big and comfortable. "

"Nice and quiet rooms. Staff was not very helpful unfortunately, all the easiest tasks were ”not possible” to do…"

"Great location and great service "

"Beautiful, amazing location, very clean, helpful staff, only negative was I was unable to purchase water after hours on site, had to make a quick walk to 7-Eleven. "

"The grand old lady is elegant but dated. A refresh would be great"

"Excellent and perfectly clean "

"Some staff were helpful while others were not "

"Did not have breakfast"