2/10 很糟糕
Rechelle
家庭旅遊
2025 年 8 月 1 日
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We were originally booked for 3 nights in July 2025. There is construction all around the hotel. No noise from the actual work. We go to our room, and it’s basic, but that’s what I paid for. Was it the cleanest, absolutely not, but the beds were clean and comfortable. When we went for supper I asked for more towels, as we had 3 people in the room and minimal towels. They explained how they didn’t have anymore. ???Not even 1 extra towel, when there is an outdoor pool too? Weird, but ok.
After supper we returned. And noticed that the walls are PAPER THIN!!!!!!! And we had an adjoining room, that the door between had about a 1 inch gap, so the door wasn’t down to the floor. And we could hear our Neighbors tv, and they weren’t being super loud. I called down to see if we could switch rooms, we decided that we would use the used towels to block off the noise, but requested extra towels with the front desk. They said ok.
had a basic breakfast. Tables weren’t cleaned, but again basic is what we paid for. We left for the am, and came back and our room wasn’t made up and no extra towels. I called down about 130pm to ask if our room would be done and they asked if I have requested it to be done. Then requested the room to be cleaned the next day. I asked about new towels, as all our towels were now on the floor blocking sound from the other room. Almost every interaction with staff (except the female with the sparkly lanyard) made us feel like we were the biggest inconvenience.
Rechelle
於 2025 年 7 月住了 3 晚
