Find Adventure Hotels in Great Basin

"Property and casino was beautiful and casino staff very pleasant. Front desk need work on customer service values."

"The only inconvenient thing it was that they gave me a room 3 hours late, i did check in at 4pm and y got a room at 7pm"

"Such a beautiful, clean hotel. Excellent restaurants. "

"Looks like they are actively updating it. The pool and hot tub were both closed during our stay. Rooms are good but the service could have been better. With as many options as Tahoe offers, Bally will not be my first choice. "

"The room was great. The hotel and amenities were awesome. I would recommend different options for dining. "

"We arrived around 3 PM during rush hour, and the check-in process was extremely chaotic. Traveling with parents over 80 made the situation even more challenging, especially since there was no seating available for them while we waited in a very long line. There was no Wi-Fi accessible in the lobby, which added to the inconvenience. I asked the bellman for assistance, but he mentioned he was waiting on another guest, despite being seated behind the desk at the time. The elevators were another major issue—it took over 30 minutes just to reach our room, and the building felt uncomfortably hot throughout. There was also no room service available, which made it difficult for my parents to get a proper meal after a long day of traveling. The food we were able to get was mediocre at best. This was our first visit, and we only needed two rooms for a quick overnight stay while passing through. Unfortunately, the experience was disappointing from start to finish. I would not recommend this hotel, especially for those traveling with elderly family members. It truly felt like a “you get what you pay for” situation. This will be our first and last time staying at this property. It’s unfortunate, as the hotel we originally wanted was sold out."

"Yes"

"We have never stayed at Crystal Inn prior to our stay last night. We found the staff to be amazingly kind and helpful. The rooms were extremely clean and spacious. The shower was awesome. We did not use the amenities, but there were quite a few people who were . It has location, location, location. We would definitely stay there again."

"Solid! Consistently a 3 to 4 star experience."