Standard Room (Two Double Beds & Bunk Bed) | Rollaway beds, free WiFi, alarm clocks
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Reviews of Budget Motel

2 out of 5
Budget Motel
3080 Grand Island Blvd, Grand Island, NY

Reviews

3.6
Rating 10 - Excellent. 1 out of 87 reviews" "
Rating 8 - Good. 10 out of 87 reviews" "
Rating 6 - Okay. 11 out of 87 reviews" "
Rating 4 - Poor. 14 out of 87 reviews" "
Rating 2 - Terrible. 51 out of 87 reviews" "

3.8/10

Cleanliness

4.8/10

Staff & service

3.6/10

Amenities

3.4/10

Property conditions & facilities

Reviews

2/10 Terrible

John

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

8/10 Good

swati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the worst places I've ever stayed at. This place is so far past it's prime, its run down, the Motel sign is no longer lite, the stair's are all rusted, in general the place looks almost abandoned. The room smelled damp, looked clean enough, some of the power sockets did not work. The TV did not work, the free wifi was slow as hell, not even worth using. Now onto the bathroom. No shower head, the water continued to drip from where the show head should have been, and then the black mold was all over the wall. When I went to checkout I could not find any one to discuss this issue with, when hotels.com tried, they refused to inspect the room, and also would not consider any kind of partial refund, of the $150 it cost me for the night.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never pay for the stinky Budget motel.
The worst place to sleep. I almost went to sleep in my car. Stinky, dirty, stains on the towels, dusty table and dresser, Cobb web on the windows, carpet dirty. I was very tired but never slept and left before 7 am. No continental breakfast as indicated on the website. Adding an insult to the injury overcharged by hotel.com. I hate what they call taxes and recover fee whatever it means almost equivalent to the price of the motel.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Would not recommend
This was an older hotel in need of updates. There was obviously some “rough” looking people living in units downstairs. Loud music was heard at 3:30am.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
R
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

2/10 Terrible

Sankar Prasad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel
One of the worst hotel with the price range. Very old hotel and service is extremely poor and human can’t stay that kind of hotel. I always prefer Hotel.com but this time onwards I will never book through Hotel.com or suggest anyone.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2019

2/10 Terrible

Kalyan, Atlanta

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It worse.. very dirty and bad smell.. location is very unsafe.. the pics shown are not what you see there..
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
It is very disappointing of staying there. They say breakfast but nothing is there except coffee. there is no cleanness in the room. I would never stayed there if known the condition
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveler

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Ubication very good, the mothel need clean the rooms and make new bathrooms
Stayed 1 night in Jun 2019

2/10 Terrible

Chad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty and broken
Dirty and broken! This place is really bad. Dirty floor, dirty towel (had brown "dirt"), dirty shower, dirty walls, dirty sink. Maintenance issues, shower head broken, lights burned out, holes in the walls, broken windows, sink falling off the wall, heating registers rusted and broken, a/c loud stinky and missing knobs Room stinks of old smoke and dirt No trash cans, no remote for the TV Staff knocking on the door two hours before check-out to clean the room Bugs in the room
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
not well kept up. was not appealing at all in fact I did not stay there based on what I saw and did not stay there. Requesting a refund on my credit card.
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveler

Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Air conditioner not working , no break fast , no basic amenities
Stayed 1 night in May 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I made a big mistake select this hotel because it’s very bad room and bathroom
Stayed 1 night in May 2019

2/10 Terrible

Jason, Buffalo ny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waste of money
Don't waste your time or money very rude and have bed bugs and they don't wanna give me a refund
Stayed 1 night in Feb 2018

6/10 Okay

Jose, 144 15 105 avenue Jamaica NY

Liked: Property conditions & facilities
NOTHING TO SEE, BUT PRETTY CLOSE TO THE NIAGARA
Well WAS FINE NO MUCH TO SAY, because we only slept there MICRO WAVE, TV , OK.
Stayed 1 night in Dec 2017
Response from Asad ( Manager ) on 2017/12/24
Thanks for your review.

2/10 Terrible

Andree, California

Disliked: Cleanliness, property conditions & facilities, room comfort
A Live-In Motel
This place was old and decrepit. It belongs in scary movies. My son and I could not stay there.
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was ok no complain not the best but was good
Stayed 1 night in Aug 2017
Response from Raj on 2017/8/26
Thanks,

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very very very minimal and basic. No fridge. No microwave. Bathroom door doesnt close. Extra mattress extremely dirty and had stains.
Stayed 2 nights in Aug 2017
Response from Raj on 2017/8/19
Appreciate your business and comments. Thank you

2/10 Terrible

Arnulfo

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was not good. The rooms were bad, unclean and not fit enough to stay. We were told complimentary breakfast but nothing was there. Overall experience was bad.
Stayed 2 nights in Jul 2017

4/10 Poor

Barbara, East Greenville, Pa

Disliked: Property conditions & facilities
No breakfast no rooftop terrace
Was not happy with the whole experience. They didn't supply breakfast and there wasn't a rooftop terrace.
Stayed 1 night in Jul 2017
Response from Raj on 2017/8/19
Appreciate your business and comments. Thank you

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Great location
Stayed 1 night in Jul 2017

2/10 Terrible

Sheryl, M

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally a rip off
Charged me over $159.00 to stay & it had dog food under the bed, no phone or blow dryer in the room. Hardly any channels to watch on the tv. The room was nasty n the motel was a dive inside & out but the best part of all was the FREE breakfast, donuts & coffee!!! What a joke!!! I will never trust Travelocity for a motel again. This room shouldn't have cost more than $25.00 a night to stay there. We stayed 1 night!! Nasty & disgusting!!! Go to a different web site for a room!!!!!! I should have taken pics but we wanted to get out asap. We were even charged $10.00 for our 10 year old daughter to stay. Worst experience we've ever had. I will not make that mistake again!!!
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Economical, friendly management
It was a economic motel. Nice cold air conditioning. The manager is very friendly, and helpful. But it is not very cleaned. Carper not vacuumed, not dusted, microwave dirty, stains on sheets and mattress.
Stayed 2 nights in Jul 2017
Response from Raj on 2017/8/19
Appreciate your business and comments. Thank you

2/10 Terrible

Well wisher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse ever experience with staying in motel :(
Do not ever try to stay in this motel. You would be so much disappointed with the horrible condition of this motel, which I think should be immediately shut down. I am going to contact the local visitors bureau and other hotel authority to close such worse place. It could easily be seen in attached photos how this place is... We checked in around mid night after all day drive and tiredness to sleep for one night. just few words to summarize our experience here: * Bad stinky smell like mold and cigarettes smoke the moment we opened the room door which caused headache all night. * whole room and bathroom full of spider webs and carpet with sticky strains. * No bathroom towels, soap, shampoos and when went to office the guy with no same on his face with all this left 4 mid size towels and couple cheap soap ( between 6 of us) at front desk and walked away. Just to mention that when used one of the towel it left full of sheds on body , yucks..... * bunk bed with hard springs and metal frame making loud annoying crunching noise every time you move. * worse of all: toilet flush was broke and there was no maintenance which left the toilet full of potty from my kid and noise of running water through flush all night. * while checking out the motel manger had no signs of apology and said it's ok whatever and wherever you have to complain since he just works there and had informed the owner. *Please help to close this Motel*
Broken open window and rusted heater
Broken dirty sink and mirror
Toilet door
Bath tub
Stayed 1 night in Jul 2017
Response from Raj on 2017/8/19
Appreciate your business and comments. Thank you

2/10 Terrible

carmen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst motel ever seen

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The dirtest hotel I ever seen .
The Hotel was really miss advertised by Expedia . They charged me 148.75 and the hotel on they web site was 54.00. The bathroom ceiling had mold all over it . There was something all over the bathroom door. Turn on the air conditioner and some god awful smell came out. Do not stay here . Expedia did refund my money after hours of fighting with them. Really 4 phone calls.

10/10 Excellent

Abe, Canton, MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the Price, Very Good.
Very nice place to stay for couple of nights. Very Cheap.

2/10 Terrible

Clif, Columbus, OH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel I have ever stayed in!
Unknown stains on floor, on chairs, and on bed. Human hair found in between sheet. Mold covering 1/4 of the shower curtain. Bathroom floor is about to cave in, rotten wood.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the price
This motel does an excellent job of providing affordable, clean and comfortable rooms with everything as advertised. I was a little nervous about staying here on reading some of the reviews but there appeared to be few other options when I booked. I was pleasantly surprised. Rooms were clean and had everything we needed, it was conveniently located for places to eat and the front desk was friendly and helpful.

2/10 Terrible

luz

Disliked: Staff & service, property conditions & facilities, room comfort

4/10 Poor

AF, Boston

Disliked: Property conditions & facilities, room comfort
At Memorial Day weekend rates, not worth it!
I know the name of the place is "Budget" Motel, so but for two nights (incl of the additional guest charge for 3 adults, 2 kids) it was not value for money. The place badly needs a coat of paint, updated air conditioning and the bathroom of our room looked like it was put together by someone learning plumbing. I booked late and so had no option, but if you have any choice, avoid! The AC wasn't strong enough to I had to ask for a fan in addition. Manager was friendly and cooperative enough, but this place badly needs a dose of fresh investment. On the plus side, it is only 6 miles from Niagara, and close to 190, so could be a good base.

2/10 Terrible

Hrishikesh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

amanda, b

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ok place for one night stay
This place was ok for a one night stay for those who can put up with a less than clean place. A bit overpriced for what you get. I've paid the same amount for a much cleaner Room with continental breakfast with other inns. The bed was comfortable but the pillows were all hard and my husband and I prefer soft pillows. Room came with free wifi and that was great. The bathroom was gross. There were dead insects smashed on the wall and mold on the tub tiles. No blowdrier in bathroom, no iron in room-- not something we needed for the night but definitely something we get for the same price with other models. If you're on the road and need a place just to crash for the night then this place is fine. Definitely wouldn't want to spend two nights or more here.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So dirty! Very disappointed with Expedia!!!!!!! Never believe secret offer again!!!!!!!! Dirty!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
could be a little better
was easy for get to niagara falls and on and off highway

6/10 Okay

John, SW PS

Liked: Cleanliness
Basic hotel - about five miles from Niagara Falls
The room was very basic, but clean and neat. It was much less expensive (around $100) compared to the other motels in the area. It was good for an overnight stay while touring Niagara Falls.

6/10 Okay

Becky

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Over priced place to sleep.
Friendly staff but an old run down hotel in need of a serious cleaning.

2/10 Terrible

Kavitha, Michigan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst ever..Hotels.com please do not suggest this kind of hotels to your customers.