I booked through Expedia, but when I arrived at 18:00, the front desk clerk said he had canceled my reservation because it was past 18:00. He then proceeded to charge me $200 more than what I would have paid through Expedia. I had called the property the day before to inquire about ESA dogs. They said the dogs are not charged, and their website states that ESA dogs stay free, but when you arrive at the property, they charge you for the second dog regardless of what they are. They also told me I could not receive housekeeping during the week I was there because I had dogs, even if I removed them from the room. I had to put my dirty linens outside with a note in a bag specifying what I needed. When I called corporate and Expedia, he flatly lied and said he did not do any of that. When I left, I asked for a receipt, yet was told Expedia would handle it, even though he had said upon check-in that my reservation was canceled through Expedia. On top of that, the property has construction materials lying everywhere, the pool is half full, the outside trash cans have a rotten smell when you push open to throw anything away, finding cold water at the sink is impossible even when the know is on the cold side it comes out hot! Go anywhere else