鄰近海灘

黃金海岸索菲特寬灘飯店的評分

5 out of 5
黃金海岸索菲特寬灘飯店
81 Surf Parade, Broadbeach, QLD

評論

8.4

非常好

10 分,有夠讚;1002 則評論中有 521 則" "
8 分,不錯哦;1002 則評論中有 273 則" "
6 分,一般般;1002 則評論中有 123 則" "
4 分,不太好;1002 則評論中有 51 則" "
2 分,很糟糕;1002 則評論中有 34 則" "

8.8/10

整潔度

9.0/10

員工素質

8.0/10

設施服務

8.2/10

住宿環境和硬體

8.2/10

環保程度

評論

10/10 有夠讚

HON KWAN JONATHAN

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Awesome
The room was very clean and tidy. The hotel could be more generous to provide more bottles of water. The restaurant’s quality was excellent and there were enough ordering options.
於 2023 年 3 月住了 5 晚
Jane 於 2023年6月2日回覆
Dear Hon Kwan Jonathan,We very much appreciate your comments regarding your stay at the Sofitel Gold Coast Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Jane PhamGuest Experience Manager

6/10 一般般

Baoxin

喜歡:整潔度、員工素質和住宿環境和硬體
於 2019 年 3 月住了 1 晚

6/10 一般般

真實旅客

喜歡:員工素質
不喜歡:住宿環境和硬體
於 2018 年 10 月住了 2 晚
Sofitel Gold Coast 於 2018年10月31日回覆
Bonjour, Thanks for sharing your experience in rating with me. We do hope your next stay will be more magnifique than the previous one. Merci, Chris Bellmaine Front Office Manager

8/10 不錯哦

Sandra

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel and very convenience. Hotel downstairs is the supermarket and lots of restaurant. 10 mins walk to the beach too
Amery 於 2018年4月9日回覆
Bonjour Sandra, Thank you for this great review. I am pleased you enjoyed your stay with us and found the location so convenient with beach and shopping on our doorstep. It was our pleasure to look after you and we hope to welcome you again, Kind regards, Amery Burleigh

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Amery 於 2018年4月9日回覆
Bonjour, Thank you for taking the time tor review us. I am so pleased you enjoyed your stay. We would love to welcome you again, Kind regards, Amery Burleigh

10/10 有夠讚

Wei-hung

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nick 於 2016年6月11日回覆
Bonjour Wei-hung, Thank you for your quick review. I am pleased you had a wonderful stay. We look forward to seeing you again soon. Warm Regards, Amery Burleigh

8/10 不錯哦

Cheng-Wen

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nick 於 2016年3月12日回覆
Bonjour Cheng-Wenl, Thank you for this quick review, it seems that you had an enjoyable stay. We hope to see you back again soon. Warm Regards, Amery Burleigh GM

10/10 有夠讚

Stavroula

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel, breakfast buffet was amazing. The pool facilities were lovely.
於 2024 年 4 月住了 5 晚

10/10 有夠讚

Peter

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
location and easy
於 2024 年 4 月住了 2 晚

8/10 不錯哦

Michael

情侶出遊
喜歡:整潔度和員工素質
Great place to stay. Decor is a little old/dated but the place is clean, the pool area is great and the staff were great.
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Michael

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room was clean, tidy and the pool area was great with plenty of sun and shade areas.
於 2024 年 4 月住了 3 晚

2/10 很糟糕

Yashna

不喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Scott,Patterson Lakes

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location for a short trip. Plenty of dining options are around the local area. The buffet breakfast was fantastic with a wide variety of hot and cold options which my 13 year old really enjoyed.
於 2024 年 3 月住了 3 晚

10/10 有夠讚

Cas

Professional friendly service
於 2024 年 2 月住了 3 晚

8/10 不錯哦

Igor

於 2024 年 1 月住了 3 晚

4/10 不太好

Robert

不喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 3 晚

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
the hotel met my expectations as advertised in terms of cleanliness etc.. I didn't really utilise the facilities of dining, bar or swimming with Oasis and Pacific Fair close by but found guest laundry most useful. I found the staff most helpful when I did have a few questions.
於 2024 年 1 月住了 16 晚

8/10 不錯哦

Lars

喜歡:員工素質和客房舒適度
於 2024 年 1 月住了 2 晚

10/10 有夠讚

Dinojan

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good size room, extremely helpful front desk staff and concierge. Great location for beach/ restaurants. Easy travel links for taxis and trams. Good breakfast buffet. Would stay again and recommend!
於 2024 年 1 月住了 2 晚

2/10 很糟糕

tony

不喜歡:整潔度、員工素質和住宿環境和硬體
Property is in good location, but rooms old, staff hopeless apart from doorman, lifts didn't work, got charged $100 a day for mini bar, really? wont stay there again.
於 2024 年 1 月住了 10 晚

6/10 一般般

Rick

商務旅客, 團體旅遊
喜歡:員工素質
不喜歡:整潔度
Very convenient to all that Broadbeach offers. Concierge was excellent and very helpful. Daily room cleaning was pretty average WiFi didn't work even as a member of Accor
於 2024 年 1 月住了 4 晚

2/10 很糟糕

Ramesh John

於 2024 年 1 月住了 7 晚

8/10 不錯哦

真實旅客

喜歡:整潔度和客房舒適度
於 2024 年 1 月住了 3 晚

10/10 有夠讚

Briar

於 2023 年 12 月住了 2 晚

2/10 很糟糕

Shallu

於 2023 年 12 月住了 5 晚

6/10 一般般

Jacqui

家庭旅遊
喜歡:員工素質
不喜歡:設施服務
My husbands words were “worst 5 star hotel I have ever stayed in!”. Staff were lovely and helpful, rooms were dated but comfortable. Pool dated and dirty (clumps of hair and food scraps floating around), no free wifi or streaming on TV, no mini bar or access to water fountain to refill own water bottles. Pretty disappointed.
於 2023 年 12 月住了 2 晚

8/10 不錯哦

Steven

於 2023 年 12 月住了 2 晚

6/10 一般般

Megan

家庭旅遊
不喜歡:住宿環境和硬體
於 2023 年 12 月住了 1 晚

4/10 不太好

Graham

情侶出遊
不喜歡:整潔度、設施服務和住宿環境和硬體
No free parking No free wifi The bed was hard as a rock The fridge was defrosting all the time No small table and chairs inside
於 2023 年 12 月住了 3 晚

6/10 一般般

Troy

於 2023 年 12 月住了 1 晚

6/10 一般般

jill mavis

喜歡:員工素質和設施服務
Empty shower gel.
於 2023 年 12 月住了 2 晚

10/10 有夠讚

Sunita

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 11 月住了 7 晚

6/10 一般般

Sinisa

親子旅遊
喜歡:整潔度
不喜歡:設施服務和住宿環境和硬體
Location is great hotel needs upgrades out of 4 lifts only one worked for 3 days.on common areas it was very very cold.rooms smelled on dampness.room Furniture outdated .Carpark boom gate closed on my car.
於 2023 年 11 月住了 7 晚

10/10 有夠讚

Pearson Brothers Engi

於 2023 年 11 月住了 7 晚

10/10 有夠讚

Matthew

於 2023 年 11 月住了 1 晚

10/10 有夠讚

Ottavio

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
its well situated in the heart of Broadbeach. its also walking distance and close to shops and restaurants and of course the beach. i will be staying there next time we go to Broadbeach.
於 2023 年 11 月住了 5 晚

10/10 有夠讚

Scott,Tempe

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 3 晚

8/10 不錯哦

melanie

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Convenient, high quality hotel if Broadbeach is your desired area.
於 2023 年 11 月住了 1 晚

10/10 有夠讚

marian

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Kind and helpful staff
Well this little getaway was planned for a long time but then I went and injured my ankle badly and could not actually leave my bed to enjoy the trip with my friend. HOWEVER Katerina on reception was so lovely and kind and helped change the booking details (as it was already paid for in advance) and my daughter and my friend were able to enjoy the visit. Thanks for being so helpful Sofitel. They had a wonderful time at GROUNDWATER festival instead of me.
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Tania

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A clean and comfortable stay in a central location.
於 2023 年 9 月住了 6 晚

2/10 很糟糕

Igor

商務旅客, 家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Dirty and run down place
於 2023 年 10 月住了 7 晚

8/10 不錯哦

Marcus

於 2023 年 10 月住了 2 晚

10/10 有夠讚

Alexandra Tatiana

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was such a great place to stay in Broadbeach so close to everything I was happy and highly recommend to anyone gong to Broadbeach to stay at Sofitel. So many good restaurants and close to the beach.
於 2023 年 10 月住了 4 晚

6/10 一般般

John

情侶出遊
不喜歡:設施服務和住宿環境和硬體
We thought we’d try to stay the Sofitel for a change. We usually stay at crowne plaza so we are use to shaving mirror in the bathroom, and night lights under the bathroom sink, softer mattress. The mattress was extremely hard I had sore back for 3 days. The pool was not heated which is a big shame and my fault I should’ve checked that before booking so we won’t stay at Sofitel again unfortunately the only positive thing was it was close to restaurants and beach but there are lots of other hotels near by so we’ll go to them next time. I think we’ve been spoilt staying at higher class of hotels.
於 2023 年 9 月住了 3 晚

10/10 有夠讚

Glenis

喜歡:整潔度、員工素質和住宿環境和硬體
The location was great. Close to eating places and the light rail station.
於 2023 年 10 月住了 5 晚

6/10 一般般

Kevin

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質和客房舒適度
不喜歡:住宿環境和硬體
Overnight stay
We were lucky as the room was ready when we arrived and checked in early. Room and Hotel is outdated. Feels like back in the late 80s early 90s Really don't feel like it match the quality or other sofitel overseas. Breakfast in the morning was nice. Better then the others in the Boardbeach area.
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Mark

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean property with attentive staff. Great view and very central location.
於 2023 年 9 月住了 3 晚

10/10 有夠讚

Hayley

喜歡:整潔度、員工素質和住宿環境和硬體
Was an excellent place to stay. The view of the beach from my room was amazing!
於 2023 年 9 月住了 3 晚

10/10 有夠讚

Lisa

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We really enjoyed our time at the Sofitel. Breakfast was lovely. Pool and pool bar service very good. Friendly and helpful staff. Fantastic location close to restaurants and beach.
於 2023 年 9 月住了 4 晚

8/10 不錯哦

Michael

於 2023 年 9 月住了 5 晚