Experience the vibrant atmosphere of Phoenician Resort, near Gold Coast Convention and Exhibition Centre and Pacific Fair Shopping Centre. Enjoy an indoor pool, outdoor pool with sun loungers, a garden for relaxation, dry cleaning/laundry services for convenience, health club to stay fit and arcade/game room for family fun. With free in-room WiFi and helpful staff on hand to assist you.
Located near the beach, Phoenician Resort is in Broadbeach, a walkable area in Gold Coast with great shopping. Cavill Avenue and Robina Town Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Warner Bros. Movie World and Wet'n'Wild Gold Coast. Traveling with kids? Consider Slingshot and Timezone. Take an opportunity to explore the area for water adventures such as surfing/body boarding. Visit our Gold Coast travel guide
This smoke-free aparthotel features an indoor pool, an outdoor pool, and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a hot tub, and a children's pool. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a washer/dryer and an electric kettle, while an LCD TV with cable channels and a DVD player provide a bit of entertainment.
Phoenician Resort offers 80 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies or patios. These individually furnished accommodations include dining tables. LCD televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Housekeeping is provided daily.
An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Smoking not allowed
Services and conveniences
Daily housekeeping
Iron/ironing board
Limited-hour front desk
Luggage storage
Phone
Safe
Safe at front desk
Tour and ticket assistance
Location highlights
In the city center
Things to do
Arcade/game room
Children's pool
Gym
Health club
Surfing/bodyboarding nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Security system
Fire extinguisher
General
2 buildings
80 units
9 floors
Built in 1997
Garden
Individual furnishings
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 20.00 per night
Cribs (infant beds) are available for AUD 15.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 200 per stay
We have included all charges provided to us by the property.
Optional extras
Housekeeping is available for an additional fee
Crib (infant bed) fee: AUD 15.0 per night
Rollaway bed fee: AUD 20.00 per night
Credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Property is also known as
Phoenician Broadbeach
Phoenician Resort Broadbeach
Phoenician Resort - Broadbeach Gold Coast
Mantra Phoenician Hotel Broadbeach
Mantra Phoenician- Broadbeach Hotel Broadbeach
Phoenician Resort Aparthotel
Phoenician Resort Broadbeach
Phoenician Resort Aparthotel Broadbeach
Frequently asked questions
Does Phoenician Resort have a pool?
Yes, this property has an indoor pool, an outdoor pool, and a children's pool.
Is Phoenician Resort pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Phoenician Resort?
Check-in start time: 2 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.
What time is check-out at Phoenician Resort?
Check-out is at 10 AM.
Where is Phoenician Resort located?
This family-friendly Gold Coast aparthotel is located near the beach, within a 5-minute walk of The Oasis and Gold Coast Convention and Exhibition Centre. The Star Gold Coast and Surfers Paradise Beach are also within 2 mi (3 km). Broadbeach South Light Rail Station is 11 minutes by foot and Florida Gardens station is 17 minutes.
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Reviews
Phoenician Resort Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
9.2
Location
8.8
Staff & service
8.2
Property conditions & facilities
Rating 10 - Excellent. 612 out of 1172 reviews
10 - Excellent
612
Rating 8 - Good. 414 out of 1172 reviews
8 - Good
414
Rating 6 - Okay. 106 out of 1172 reviews
6 - Okay
106
Rating 4 - Poor. 26 out of 1172 reviews
4 - Poor
26
Rating 2 - Terrible. 14 out of 1172 reviews
2 - Terrible
14
Reviews
10/10 Excellent
Prashand
2025/12/24
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location , clean , wonderful staff
Prashand
Stayed 3 nights in Dec 2025
8/10 Good
Kim
2026/1/5
Liked: Cleanliness, amenities, property conditions & facilities, communication
Resort/room is a little tired but great location
Kim
Stayed 4 nights in Dec 2025
8/10 Good
Roger
2025/12/24
Liked: Cleanliness, amenities, property conditions & facilities, communication
Front desk reception (Sally and Julie) were great, very engaging and helpful, made you feel instantly at home. Room size and location was excellent
Roger
Stayed 3 nights in Dec 2025
10/10 Excellent
David
2025/12/7
Liked: Cleanliness, room comfort
It was a well kept hotel with friendly staff, nice facilities including indoor lap pool and gym, and great location. Would definitely come here again.
David
Stayed 2 nights in Dec 2025
10/10 Excellent
Cheryl
2025/12/13
Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy checkin, friendly staff, room was clean and well equipped. It was nice to be able to sit out on the balcony. Can be a little noisy from nightlife below, but didn't affect my stay. I would definately stay here again. beach, transport and shops within easy walking distance.
Cheryl
Stayed 3 nights in Dec 2025
10/10 Excellent
Deborah
2025/10/23
Liked: Cleanliness, property conditions & facilities, communication
Perfect position. Close to beach and shopping g and dining
Deborah
Stayed 2 nights in Oct 2025
10/10 Excellent
Annie
2025/11/16
Liked: Cleanliness, property conditions & facilities, communication
Well maintained room excellent having the parking provided at no charge/ great location to restaurants and public transport. Short walk to beach and Pacific Fair / apartment roomy with everything we needed for 3 night stay
Annie
Stayed 3 nights in Nov 2025
10/10 Excellent
JASON
2025/9/5
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location
JASON
Stayed 4 nights in Jun 2025
10/10 Excellent
Susan
2025/12/7
Liked: Cleanliness, amenities, property conditions & facilities, communication
The reception staff were excellent. We loved our patio.The air conditioning was fine , however it was not very hot weather and I wondered how it would be on hot days.
Susan
Stayed 3 nights in Dec 2025
10/10 Excellent
Michelle Colleen
2025/11/9
Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was ready before checkin and welcomed to move in earlier than planned.
Staff extremely accommodating and friendly
Lovely suite, quality fittings and very comfortable. This was our third stay and we'll be back.
Michelle Colleen
Stayed 7 nights in Nov 2025
10/10 Excellent
Mary
2025/10/1
Liked: Cleanliness, room comfort, communication
Very central to light rail & beach + shopping centre. Big rooms - excellent view
Mary
Stayed 4 nights in Sep 2025
10/10 Excellent
Helen
2025/9/13
Liked: Cleanliness, amenities, property conditions & facilities, communication
Always my favourite place to stay on the Gold Coast walking distance to so many attractions. Loved the apartment has everything,and the pool area is divine.
Helen
Stayed 4 nights in Sep 2025
6/10 Okay
Anh Khoa
2026/1/12
Disliked: Communication
Brilliant location but terrible customer service. It’s an aging hotel and in need of repairs. I was charged an extra $40 a night for a child under 5 years old. When I asked why, the explanation was for extra linen and towel. We received two sheets and an extra towel.
Anh Khoa
Stayed 3 nights in Jan 2026
8/10 Good
Jazmin
2025/9/21
Liked: Cleanliness, property conditions & facilities, communication
The staff were very friendly and communicated clearly. The room was very clean and overall hotel lobby areas were welcoming and clean.
Liked: Cleanliness, property conditions & facilities, communication
Staff where amazing service and care to customers was memorable
Shannon
Stayed 2 nights in Sep 2025
8/10 Good
Carol
2025/10/8
Liked: Amenities, communication
Great indoor pool, spa and sauna.Close to transport, beach and shops. Great location to restaurants. Could do with a revamp as room very dated. Dirty floors and stained carpet.
Comfortable room, quiet and great customer service staff
Robert
Stayed 4 nights in Jun 2025
8/10 Good
jackie
2025/10/15
Liked: Cleanliness, property conditions & facilities, communication
Staff very professional and helpful.
Outdoor pools and bbq area is great.
Room was quite dated, could do with new curtains and fresh paint. Stayed in same complex last year and it was great so each room may vary slightly
jackie
Stayed 5 nights in Oct 2025
10/10 Excellent
Scott
2025/2/16
Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic place to stay, clean, pool area fantastic