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Aparthotel

Phoenician Resort

4.0 star property

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Experience the vibrant atmosphere of Phoenician Resort, near Gold Coast Convention and Exhibition Centre and Pacific Fair Shopping Centre. Enjoy an indoor pool, outdoor pool with sun loungers, a garden for relaxation, dry cleaning/laundry services for convenience, health club to stay fit and arcade/game room for family fun. With free in-room WiFi and helpful staff on hand to assist you.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Kitchen
  • Washer
  • Dryer

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About this property

Phoenician Resort

  • Upscale family-friendly aparthotel near The Star Gold Coast
  • Near Gold Coast Convention and Exhibition Centre and Pacific Fair Shopping Centre, Phoenician Resort provides a terrace, a garden, and an arcade/game room. For some rest and relaxation, visit the sauna or the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a health club.
  • You'll also enjoy perks such as:
    • An indoor pool and an outdoor pool, along with sun loungers
    • Free self parking
    • Limo/town car service, an elevator, and barbecue grills
    • Smoke-free premises, outdoor furniture, and luggage storage
    • Guest reviews give top marks for the pool, helpful staff, and proximity to shopping
  • Room features
  • All 80 individually furnished rooms have thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
  • More amenities include:
    • Tubs or showers, free toiletries, and hair dryers
    • LCD TVs with cable channels and DVD players
    • Balconies or patios, wardrobes/closets, and kitchens

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for AUD 20.00 per night

Cribs (infant beds) are available for AUD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 20.00 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

Frequently asked questions

Does Phoenician Resort have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Phoenician Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Phoenician Resort?

Check-in start time: 2 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Phoenician Resort?

Check-out is at 10 AM.

Where is Phoenician Resort located?

This family-friendly Gold Coast aparthotel is located near the beach, within a 5-minute walk of The Oasis and Gold Coast Convention and Exhibition Centre. The Star Gold Coast and Pacific Fair Shopping Centre are also within 15 minutes. Broadbeach South Light Rail Station is 11 minutes by foot and Florida Gardens station is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

8.6

Cleanliness

9.2

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 618 out of 1183 reviews
Rating 8 - Good. 416 out of 1183 reviews
Rating 6 - Okay. 107 out of 1183 reviews
Rating 4 - Poor. 27 out of 1183 reviews
Rating 2 - Terrible. 15 out of 1183 reviews

Reviews

Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, check-in, communication, listing accuracy
Great location, clean and tidy rooms. Kitchen facilities were awesome.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

robert

Liked: Cleanliness, check-in, communication, listing accuracy
Great location handy to shops, transport, beaches & clubs
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Peter

Liked: Cleanliness, check-in, communication, listing accuracy
Very good location handy to restaurants also to Oasis shopping centre and the light tail
Stayed 2 nights in Mar 2026
Verified

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
staff great clean room, great all round
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Prashand

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location , clean , wonderful staff
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Kim

Liked: Cleanliness, amenities, property conditions & facilities, communication
Resort/room is a little tired but great location
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Roger

Liked: Cleanliness, amenities, property conditions & facilities, communication
Front desk reception (Sally and Julie) were great, very engaging and helpful, made you feel instantly at home. Room size and location was excellent
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Merryl

Liked: Cleanliness, amenities, property conditions & facilities, communication
All the staff were lovely. The room was amazing with some ocean views, also very clean. Walking distance to shops, and plenty choice of restaurants, and of course the beach. Little noisy at night from the restaurants, but that is what to expect staying in the middle of Broadbeach. My granddaughter and I loved our stay.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, room comfort
It was a well kept hotel with friendly staff, nice facilities including indoor lap pool and gym, and great location. Would definitely come here again.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean facilities and staff were extremely helpful
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

JASON

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, property conditions & facilities, communication
Perfect position. Close to beach and shopping g and dining
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy checkin, friendly staff, room was clean and well equipped. It was nice to be able to sit out on the balcony. Can be a little noisy from nightlife below, but didn't affect my stay. I would definately stay here again. beach, transport and shops within easy walking distance.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Annie

Liked: Cleanliness, property conditions & facilities, communication
Well maintained room excellent having the parking provided at no charge/ great location to restaurants and public transport. Short walk to beach and Pacific Fair / apartment roomy with everything we needed for 3 night stay
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Always my favourite place to stay on the Gold Coast walking distance to so many attractions. Loved the apartment has everything,and the pool area is divine.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, room comfort, communication
Very central to light rail & beach + shopping centre. Big rooms - excellent view
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Michelle Colleen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was ready before checkin and welcomed to move in earlier than planned. Staff extremely accommodating and friendly Lovely suite, quality fittings and very comfortable. This was our third stay and we'll be back.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic place to stay, clean, pool area fantastic
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities, communication
The reception staff were excellent. We loved our patio.The air conditioning was fine , however it was not very hot weather and I wondered how it would be on hot days.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room, quiet and great customer service staff
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Harry

Liked: Cleanliness, amenities, property conditions & facilities
Great location for Broadbeach
Stayed 4 nights in May 2025
Verified

8/10 Good

Jazmin

Liked: Cleanliness, property conditions & facilities, communication
The staff were very friendly and communicated clearly. The room was very clean and overall hotel lobby areas were welcoming and clean.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication
Amazing staff very convenient location
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, property conditions & facilities, communication
Staff where amazing service and care to customers was memorable
Stayed 2 nights in Sep 2025