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Hakata Excel Hotel Tokyu

4.0 star property
Stylish comfort awaits near Canal City Hakata, providing the perfect base to recharge between adventures while staying close to the city's top attractions

Choose dates to view prices

Hakata Excel Hotel Tokyu offers a comfortable retreat steps from Canal City Hakata and Marine Messe Fukuoka. Enjoy convenient dry cleaning/laundry services, meals at the on-site restaurant, and in-room WiFi. The hotel's prime location makes exploring the area effortless.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
The current price is NT$2,604
NT$3,208 total
Aug 23 - Aug 24

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Double Room, Non-smoking Superior Double

A hotel room with a bed, a TV, a desk, a chair, a sofa, and a round table.

Superior Double Room, Non-smoking Superior Double

  • Sleeps 3
  • Free WiFi

View all photos for Standard Double Room, Non-smoking Standard Double

A hotel room with a large bed, a desk with a computer, a chair, and a television.

Standard Double Room, Non-smoking Standard Double

  • Sleeps 3
  • Free WiFi

View all photos for Premier Suite

In-room safe, iron/ironing board (on request), WiFi (free), bed sheets

Premier Suite

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Single Room, Non Smoking

A hotel room with a large bed, a desk with a television, a chair, a small table, and a heater.

Standard Single Room, Non Smoking

8.6 out of 10
Excellent
(24 reviews)
  • 178 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Economy Double Room, Non Smoking

A hotel room with a bed, a desk, a chair, a TV, a lamp, and a window with curtains.

Economy Double Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Hollywood Twin Room, Non Smoking

A hotel room with a bed, a desk with a TV, a chair, a small table, and a lamp.

Hollywood Twin Room, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking

A hotel room with two beds, a desk with a lamp, and a television.

Standard Twin Room, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking

A hotel room with a television, a sofa, a bed, a small table, and a chair.

Superior Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room, Non Smoking

A hotel room with a bed, a TV, a sofa, a chair, and a small table.

Superior Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

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9.0 out of 10, Wonderful, 1,000 reviews
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NT$2,400 total
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About the neighborhood

Located in Hakata Ward, a neighborhood in Fukuoka, Hakata Excel Hotel Tokyu is in the entertainment district and near a metro station. Canal City Hakata and Tenjin Underground Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Ohori Park and Port of Hakata. Looking to enjoy an event or a game? See what's going on at Marine Messe Fukuoka or Mizuho PayPay Dome Fukuoka. Guests appreciate the hotel's convenience to public transportation: Nakasu-Kawabata Station is 4 minutes by foot and Tenjin-minami Station is 9 minutes. Visit our Fukuoka travel guide
Map
4-6-7 Nakasu, Hakata-ku, Fukuoka, Fukuoka-ken, 810-0801

What's nearby

  • A grand concert hall with tiered seating and ornate chandeliers.
    Acros Fukuoka Symphony Hall
    2 min walk - 0.2 km
  • A busy indoor shopping corridor with ornate ceiling patterns and various shops on either side.
    Tenjin Underground Mall
    7 min walk - 0.5 km
  • A modern urban area with a prominent building labeled "CANAL CITY" and a curved pedestrian bridge.
    Canal City Hakata
    7 min walk - 0.6 km
  • Fukuoka Anpanman Children's Museum
    4 min walk - 0.4 km
  • Hakataza Theatre
    6 min walk - 0.5 km

Getting around

  • Nakasu-Kawabata Station
    4 min walk
  • Tenjin Station
    5 min walk
  • Fukuoka Airport (FUK)
    13 min drive

Restaurants

  • 一蘭
    2 min walk
  • 酒一番
    2 min walk
  • なぎの木
    1 min walk
  • チャコールグリルケヤキ
    2 min walk
  • ワンカルビ PREMIUM 中洲店
    1 min walk

About this property

Hakata Excel Hotel Tokyu

  • Luxury upscale hotel near Fukuoka Anpanman Children's Museum
  • Located close to Canal City Hakata and Marine Messe Fukuoka, Hakata Excel Hotel Tokyu provides dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Buffet breakfast (surcharge), self parking (surcharge), and an elevator
    • Luggage storage, a vending machine, and smoke-free premises
    • A 24-hour front desk, a banquet hall, and a front-desk safe
    • Guest reviews give top marks for the location
  • Room features
  • All 308 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with toilets with electronic bidets and tubs or showers
    • 32-inch flat-screen TVs with satellite channels
    • Refrigerators, heating, and housekeeping

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Sakura Quality, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,700 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,800 for adults and JPY 1,800 for children
  • A restaurant

Restaurants on site

  • Keyaki

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2800 for adults and JPY 1800 for children
  • Self parking fee: JPY 1700 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hakata Excel Hotel Tokyu pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hakata Excel Hotel Tokyu?

As of 2026/7/31, prices found for a 1-night stay for 2 adults at Hakata Excel Hotel Tokyu on 2026/8/23 start from NT$2,604, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for JPY 1700 per night. Limited spots are available.

What time is check-in at Hakata Excel Hotel Tokyu?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hakata Excel Hotel Tokyu?

Check-out is at 11 AM.

Where is Hakata Excel Hotel Tokyu located?

Located in Hakata Ward, this luxury hotel is within a 10-minute walk of Fukuoka Anpanman Children's Museum and Canal City Hakata. Marine Messe Fukuoka and Mizuho PayPay Dome Fukuoka are also within 3 mi (5 km). Nakasu-Kawabata Station and Tenjin Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hakata Excel Hotel Tokyu Reviews

8.6

Excellent

8.6

Cleanliness

8.4

Amenities

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 469 out of 1001 reviews
Rating 8 - Good. 347 out of 1001 reviews
Rating 6 - Okay. 128 out of 1001 reviews
Rating 4 - Poor. 38 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

Reviews

Verified review

6/10 Okay

Ching Mei

The location is great. Besides that, not much i can say about the service and everything else
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Lai Na

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience location, great room
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the connecting flight cancel midway through the trip so I ended up in Fukuoka. This place is affordable and was conveniently near the airport.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super helpful at check in, hotel room itself was huge and great amenties and items required for a stay, nice view of the river also. Breakfast was also super tasty and was nice and easy to get to the train station as well as the port, great hotel to stay at!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Michael Taichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eateries & shopping easy accessible
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Michael Taichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was so very helpful & accommodating! Our room was very spacious. Hotel is close to a lot of restaurants & shopping. Thank you for making our stay wonderful!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, Good breakfast and excellent location.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Tennyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff as their service is what made this hotel shine. It is above average but rooms somewhat smaller which is common in Japan. Good location. Close to many places we enjoyed
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, friendly staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is so convenient to go for a good meal.
Stayed 4 nights in Nov 2023
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location right next to the river and train station.
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

LI SHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location excellent next to subway station very convenient for different food restaurants Comfortable room with reasonable price. Breakfast is good
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Tin Lok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, right next to the river with a good view
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Mica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. The location is very good and easy walk to many attractions and transportation. Smaller rooms, but very clean and accomdating.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Sze Mei Viana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 1 min walk to the subway station. Can find all sort of food within 5 min walking distance.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb place

Super location very very convenient to all subway food shopping everything
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Toshiaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this place. This is my third time to use this hotel, but everything is in a perfect balance, including the location (literally next to the Nakasu-area), amenities, and the price.
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

The hotel is clean. Good location. The hotel staffs are accommodating. Check-in & check-out was quick.
Stayed 6 nights in Jul 2024
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Thank you so much for a comfortable stay. First time in Japan. Walking distance to many attractions, food and shopping. Will be back.
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Tatsuro

Disliked: Property conditions & facilities
Property is located in walkable distance to dining and entertainment. The rooms were a bit dusty and not in best conditions.
Stayed 2 nights in Aug 2024
Verified review

6/10 Okay

Jessica

Liked: Cleanliness, amenities
Nice stay by the river, close walk to Tenjin, canal city and there’s lots to eat nearby AC however kept switching off which made the room really hot and uncomfortable to sleep in Not much interaction with staff everything is self service
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel accommodated our requests to arrange adjoining rooms on a higher floor. The riverside view was vivid but tranquil. Room size was desirable comparing with average size in Japan urban area. Classic interior style but tidy.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Orrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and Convenient!

Location was literally in the middle of the funnest nightlife district in Fukuoka! Easy walk to subway, restaurants, and all points of interest! Staff were amazingly friendly! Room was ecofriendly and had all the amenities! View (9th floor inner courtyard) was outstanding! Just a tiny bit dated but they are currently renovating (never heard a sound). Great price for 4 stars!
Stayed 4 nights in Feb 2024
Verified review

4/10 Poor

Karen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing hotel room

This hotel had an excellent stafff! However, the room was very poor. Everything was old and in bad condition. It really was not like any Japan hotels I ever stayed at and especially for the price I paid. If it wasn’t for the excellent hotel staff it would have been a terrible experience.
Stayed 4 nights in Apr 2024
Verified review

6/10 Okay

Norihiko

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Major disappointment except for breakfast

I will not likely ever stay at this hotel if I can help it. It’s an old hotel that needs a major remodeling. Bath room had that cheap hotel smell that’s unique to Japan. It was not unclean but had that peculiar smell that was offensive to your nose. Breakfast was exceptional and was just about the only thing I could recommend about this establishment.
Stayed 1 night in Mar 2024