外觀

AC Hotel Frisco Colorado的評分

2.5 out of 5
AC Hotel Frisco Colorado
1202 Summit Blvd, Frisco, CO

評論

9.2

太棒了

10 分,有夠讚;133 則評論中有 98 則" "
8 分,不錯哦;133 則評論中有 17 則" "
6 分,一般般;133 則評論中有 11 則" "
4 分,不太好;133 則評論中有 2 則" "
2 分,很糟糕;133 則評論中有 5 則" "

9.4/10

整潔度

9.2/10

員工素質

9.0/10

設施服務

9.2/10

住宿環境和硬體

9.2/10

環保程度

評論

10/10 有夠讚

Kateryna

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing new hotel! Please note that the bathroom door is see through so consider this if privacy is important for you. I was staying with my boyfriend so no concerns or complaints. Highly recommend it to anyone staying in the area.
於 2024 年 5 月住了 1 晚
Josh Stuhr 於 2024年5月20日回覆
Thank you for sharing your review after your stay with us at the AC Hotel Frisco Colorado. We are glad that you and your boyfriend enjoyed your time with us and hope to see you both again soon.

10/10 有夠讚

Demetrick

喜歡:整潔度、員工素質和住宿環境和硬體
Nice property
於 2024 年 5 月住了 2 晚
Josh Stuhr 於 2024年5月20日回覆
Thank you for staying with us at the AC Hotel Frisco Colorado. We are glad you enjoyed your stay with us and hope to see you in Frisco again soon.

10/10 有夠讚

Barbara

Very clean and updated.
於 2024 年 5 月住了 1 晚
Josh Stuhr 於 2024年5月15日回覆
Thank you for staying with us at the AC Hotel Frisco Colorado. We are glad you enjoyed the clean and updated rooms and amenities of the hotel. We hope to have an opportunity to welcome you to Frisco again soon.

10/10 有夠讚

Antony

喜歡:員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
Josh Stuhr 於 2024年5月9日回覆
Thank you for staying with us at the AC Hotel Frisco Colorado. We are glad you enjoyed your stay with us and hope we will have the opportunity to see you in Frisco again soon.

10/10 有夠讚

James

喜歡:住宿環境和硬體
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Jacqui

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good place to stay comfortable and dog friendly.
於 2024 年 4 月住了 2 晚

8/10 不錯哦

douglas

喜歡:整潔度、員工素質和住宿環境和硬體
yes
於 2024 年 4 月住了 1 晚
Josh Stuhr 於 2024年4月24日回覆
Thank you for staying with us at the AC Hotel Frisco Colorado. We are glad to hear you enjoyed a positive experience with us but understand that we still had an opportunity to be better. Our AC family is committed to improving ourselves and our hotel so we can better provide for all of our future guests and we hope to have you as one of them.

10/10 有夠讚

Hanh Quyen

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff were amazing - I needed to check in early because my son was sick, and they were very accommodating and helpful. Gorgeous lobby with lots of space to work remotely. Free coffee and juice in the morning. Newly renovated and modern rooms. Hot tub and pool were very nice. Yes, the bathroom has a frosted glass door that is not very private, but I just didn’t turn on the light while inside.
Josh Stuhr 於 2024年4月5日回覆
Thank you for staying with us at the AC Hotel Frisco Colorado. We are glad to have been able to accommodate you and your family while your son was not feeling well. We hope that he has been able to recover and you and the family were able to enjoy your time in Frisco.We hope we will have an opportunity to welcome you again when every one is feeling well!

10/10 有夠讚

Amanda

喜歡:整潔度、員工素質和住宿環境和硬體
Very nice hotel. Staff was great and very close to shopping and food.
於 2024 年 3 月住了 1 晚
Josh Stuhr 於 2024年4月2日回覆
Thank you for staying with us at the AC Hotel Frisco Colorado. We are glad to hear you enjoyed the service we delivered along with our convenient location. From shopping and dining to the world class ski resorts nearby, we are fortunate to be well situated for a wonderful mountain vacation. We hope to see you again soon.

10/10 有夠讚

Karen

家庭旅遊
Very nice hotel.
於 2024 年 3 月住了 1 晚
Josh Stuhr 於 2024年3月20日回覆
Thank you for staying with us at the AC Hotel Frisco Colorado. We appreciate your review and hope we will see you again soon.

10/10 有夠讚

Glyvette

於 2024 年 3 月住了 1 晚
Josh Stuhr 於 2024年4月2日回覆
On behalf of the AC Family, we want to thank you for staying with us and taking the time to share your review. We are glad to have had you stay with us and hope we will see you again soon.

10/10 有夠讚

Cesar

於 2024 年 2 月住了 4 晚
Josh Stuhr 於 2024年3月20日回覆
Thank you for sharing your review after your recent stay with us at the AC Hotel Frisco Colorado. We are glad to have had you stay with us and hope to see you again soon.

4/10 不太好

Ruben

於 2024 年 2 月住了 1 晚
Josh Stuhr 於 2024年3月20日回覆
Thank you for sharing your feedback after your recent stay with us. We are sorry to hear that we fell short of your expectations and want you to know that we are always committed to improving and ensuring the best experience for our guests. It is our hope that we will be able to host you again in the future so we may regain your confidence.

6/10 一般般

Robert

家庭旅遊
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
Nice facilities, poor service.
於 2024 年 2 月住了 4 晚
Josh Stuhr 於 2024年2月25日回覆
Thank you for sharing your feedback after your recent stay with us. While I am glad you enjoyed the facilities, I am sorry for the poor service you experienced. As an AC family, we take great pride in ensuring our guests have exceptional service and are sorry to have fallen short. We welcome the opportunity to improve and hope we will have a chance to see you in Frisco again in the future so we can gain your trust.

8/10 不錯哦

真實旅客

於 2024 年 2 月住了 1 晚
Josh Stuhr 於 2024年2月25日回覆
Thank you for staying with us at the AC Hotel Frisco Colorado. While it seems you enjoyed a general positive experience, please know that it is always our goal to ensure you have a 10/10 experience and our team is available 24 hours per day to assist.

10/10 有夠讚

Mark

喜歡:整潔度、住宿環境和硬體和客房舒適度
friendly place
Nice hotel. very pleasant staff. needs another hot tub or two....... Maybe new beds but overall very good place to stay..
於 2024 年 2 月住了 4 晚
Josh Stuhr 於 2024年2月25日回覆
Thank you for staying with us at the AC Hotel Frisco Colorado. We are glad to hear you enjoyed your stay with us and appreciate your feedback. We are hopeful that the pending opening of our pool will help to ease the burden that our hot tub currently has and allow for a better guest experience. We did also replace each and every mattress as part of our renovation, but we know that there are sometimes defects that might impact one specific mattress. Please know that we are always here to help ensure you enjoy a comfortable nights sleep.

10/10 有夠讚

Lynn

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚
Josh Stuhr 於 2024年2月20日回覆
Thank you for sharing your review after your recent stay with us at the AC Hotel Frisco Colorado. We appreciate you taking the time to share your review and hope we will see you again soon.

10/10 有夠讚

Rocio

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 3 晚
Josh Stuhr 於 2024年2月20日回覆
On behalf of our team at the AC Hotel Frisco Colorado, we want to thank you for staying with us and for sharing your review. We hope to have the opportunity to have you stay with us again soon.

10/10 有夠讚

Melissa

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 2 晚
Josh Stuhr 於 2024年2月20日回覆
Thank you for staying with us at the AC Hotel Frisco Colorado. We appreciate the opportunity to earn your review and hope we will see you again soon.

10/10 有夠讚

maria

於 2024 年 2 月住了 3 晚
Josh Stuhr 於 2024年3月20日回覆
Thank you for staying with us at the AC Hotel Frisco Colorado and for sharing your review. We are glad to hear you enjoyed your stay with us and hope we will see you again soon.

10/10 有夠讚

Maria

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent stay
於 2024 年 2 月住了 2 晚
Josh Stuhr 於 2024年2月11日回覆
We appreciate you taking the time to share your review after your recent stay with us at the AC Hotel Frisco Colorado. We appreciate the opportunity to have you and hope to see you again soon.

10/10 有夠讚

Steven

於 2024 年 2 月住了 4 晚
Josh Stuhr 於 2024年2月11日回覆
Thank you for staying with us at the AC Hotel Frisco Colorado. We appreciate you staying with us and hope we will see you in Frisco again soon.

10/10 有夠讚

Aileen

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 3 晚
Josh Stuhr 於 2024年2月6日回覆
Thank you for staying with us at the AC Hotel Frisco Colorado. We are glad you enjoyed your stay with us and hope we will see you again soon.

10/10 有夠讚

Carlos

於 2024 年 1 月住了 2 晚
Josh Stuhr 於 2024年3月20日回覆
We appreciate you staying with us at the AC Hotel Frisco Colorado and for taking the time to share your review. It is our hope we will be able to welcome you to Frisco again soon.

10/10 有夠讚

Hannah

於 2024 年 1 月住了 1 晚
Josh Stuhr 於 2024年2月1日回覆
Thank you for staying with us at the AC Hotel Frisco Colorado. We appreciate the opportunity to have you stay with us and to earn your review. We hope we will see you again soon.

10/10 有夠讚

Mark

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
The staff was amazing .. very helpful and courteous. The hotelwas spotless clean.. My only gripe is the barn door for the toilet and shower area!!!! it doesn't seal... And when sharing a room ... odors become part of the room .. and there is no privacy with out a lock... very awkward..
於 2024 年 1 月住了 4 晚
Josh Stuhr 於 2024年1月30日回覆
Thank you for staying with us and sharing your feedback. We appreciate hearing your comments as we continue to grow and improve so we can better accommodate all of our future guests. Maintaining a clean facility is incredibly important to us, but so too is our continued efforts to find ways to increase the privacy of the barn door as we know it is important to the comfort of our guests. We hope we will be able to welcome you again soon.

10/10 有夠讚

Jose,Zephyrhills

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was amazing & the location perfect !
於 2023 年 12 月住了 4 晚
Josh Stuhr 於 2024年1月29日回覆
Thank you for sharing your review after your stay with us at the AC Hotel Frisco Colorado. On behalf of our AC family, it means a great deal to us to hear your appreciation for the service we delivered. We hope we will have an opportunity to welcome you to stay with us again soon.

10/10 有夠讚

Lisa

喜歡:整潔度、員工素質和住宿環境和硬體
Check in was a breeze.
於 2024 年 1 月住了 1 晚
Josh Stuhr 於 2024年1月29日回覆
Thank you for staying with us at the AC Hotel Frisco Colorado. We are glad to have made your check in experience simple and hope that the rest of your stay was as enjoyable.

10/10 有夠讚

Nathan

喜歡:整潔度和員工素質
於 2024 年 1 月住了 1 晚
Josh Stuhr 於 2024年1月30日回覆
Thank you for staying with us at the AC Hotel Frisco Colorado. We appreciate the opportunity to have you stay with us and hope to see you again soon.

10/10 有夠讚

Mary

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Josh Stuhr 於 2024年1月28日回覆
Thank you for staying with us at the AC Hotel Frisco Colorado and for taking the time to share your review. We are honored to have earned your recommendation and hope we will have an opportunity to see you again soon.

10/10 有夠讚

Nathan

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Josh Stuhr 於 2024年1月23日回覆
Thank you for staying with us at the AC Hotel Frisco Colorado. We are glad to have earned your recommendation and hope we will have an opportunity to see you again soon.

10/10 有夠讚

Anthony

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
It seems like a newer property!! Very nice!!
於 2024 年 1 月住了 1 晚
Josh Stuhr 於 2024年1月21日回覆
Thank you for staying with us at the AC Hotel Frisco Colorado. With less than a year since we completed our extensive renovation, we are glad that you enjoyed the hotel and hope we will have an opportunity to see you again soon.

10/10 有夠讚

Scott

於 2024 年 1 月住了 1 晚
Josh Stuhr 於 2024年1月21日回覆
Thank you for staying with us at the AC Hotel Frisco Colorado. We appreciate the opportunity to have you stay with us and hope to see you again soon.

10/10 有夠讚

Elizabeth

寵物同遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Josh Stuhr 於 2024年1月17日回覆
On behalf of our AC Hotel family, we appreciate you staying with us at the AC Hotel Frisco Colorado and for sharing your review. It is an honor to have earned your review and we hope we will see you again soon.

10/10 有夠讚

Yamiliz

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent location, super comfortable and clean room, close to shops and gas station, super friendly and attentive staff, I would definitely stay again.
於 2024 年 1 月住了 2 晚
Josh Stuhr 於 2024年1月14日回覆
Thank you for staying with us at the AC Hotel Frisco Colorado. We are happy to hear that you enjoyed our hotel and service provided by our AC family, along with the convenient location. We hope we will be able to welcome you again soon.

10/10 有夠讚

INDRA,houston

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 2 晚
Josh Stuhr 於 2024年1月9日回覆
Thank you for sharing your review after your recent stay with us at the AC Hotel Frisco Colorado. We appreciate the opportunity to have you stay with us and hope we will see you again soon.

10/10 有夠讚

GUSTAVO

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Awesome Stay!
We really like to stay at Frisco as our base camp and then adventure into Vail, Breck and Keystone. Also lots of things to do in Frisco. The hotel is great and everyone was very friendly.
於 2024 年 1 月住了 3 晚
Josh Stuhr 於 2024年1月9日回覆
Thank you for staying with us as your base camp for your mountain adventure. Our location between Vail, Breckenridge, and Keystone offers great convenience for someone looking to visit a variety of places and we are glad you could enjoy this. Once again, thank you for your feedback and we hope to see you again soon.

10/10 有夠讚

Brian

喜歡:整潔度、員工素質和住宿環境和硬體
Nice room and friendly staff.
於 2023 年 12 月住了 1 晚
Josh Stuhr 於 2024年1月9日回覆
On behalf of our AC Hotel family, thank you for staying with us and for sharing your review. We are glad you enjoyed your room and the service from our team.We hope we will see you in Frisco again soon.

2/10 很糟糕

Elizabeth,hialeah

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
不喜歡:員工素質
Everything was find until I found that the hotel was charging me every day more than $350.00 per day and Today I saw a last transaction of $1120.94 on 1/5 even though I had conversations with the General Managers and front desk staff and they promised me they will solve it because I already paid the trip through Expedia. However it’s not done and they continue charging my credit card on file that supposed to be only for incidental issues. When I checked out they gave me and statement that I was not charged anything and still charges on my credit card. This is a big issue someone at the hotel has access to my account and it’s making charges and the managers don’t know what’s going on.
於 2024 年 1 月住了 4 晚
Josh Stuhr 於 2024年1月8日回覆
Dear Elizabeth,Thank you for taking the time to speak with me yesterday and to help correct these charges. With the highest level of data encryption, I can assure you that no one at the hotel has been able to access your credit card data. After our conversation yesterday, I am confident that we have been able to correctly resolve the billing concerns. We do hope that you otherwise enjoyed your experience in Summit County and a happy start to your new year.

10/10 有夠讚

Nathan

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚
Josh Stuhr 於 2024年1月8日回覆
Thank you for staying with us at the AC Hotel Frisco Colorado. We are glad to hear that you enjoyed your experience with us and hope to have the opportunity to welcome you to our hotel again soon.

10/10 有夠讚

Bernaldo

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Family loved it
於 2023 年 12 月住了 5 晚
Josh Stuhr 於 2024年1月8日回覆
From our AC family to your family, we are glad to hear that you loved your stay with us. Thank you for taking the time to share your review and we hope to see you again soon.

10/10 有夠讚

Alvaro

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Love this hotel, beautiful spaces and decoration, excellent location, friendly staff, clean rooms.
於 2024 年 1 月住了 1 晚
Josh Stuhr 於 2024年1月8日回覆
Thank you for staying with us at the AC Hotel Frisco Colorado. We appreciate the opportunity to earn your recommendation and are happy to have made a positive impact on your vacation. It is our sincere hope that we will see you in Frisco again soon.

8/10 不錯哦

Andrew Thomas

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Bathroom area extremely small. Very difficult to operate with 3 people
於 2023 年 12 月住了 5 晚
Josh Stuhr 於 2023年12月31日回覆
Thank you for sharing your feedback after your recent stay with us. We understand that the bathroom design was small and made it difficult to get ready. Although we are limited in what we can do to increase the size of the room, our entire team is evaluating ways that we can make the bathroom area work more efficiently for larger parties. Feedback such as yours helps inspire our creative spirits and we know that is important for us to continue the growth of our hotel. Once again, thank you for sharing your feedback and we hope to have an opportunity to welcome you to Frisco again soon.

10/10 有夠讚

Andrew

喜歡:整潔度和員工素質
於 2023 年 12 月住了 2 晚
Josh Stuhr 於 2023年12月31日回覆
Thank you for staying with us at the AC Hotel Frisco Colorado. We appreciate your recommendation and hope to see you in Frisco again soon.

8/10 不錯哦

Menno

於 2023 年 12 月住了 1 晚
Josh Stuhr 於 2024年1月17日回覆
Thank you for staying with us at the AC Hotel Frisco Colorado. We are glad you enjoyed a positive experience but hope we will have a chance to see you in Frisco again so we can provide you with the 5 star experience you expect.

10/10 有夠讚

Maggie

於 2023 年 12 月住了 4 晚
Josh Stuhr 於 2023年12月24日回覆
Thank you for staying with us at the AC Hotel Frisco Colorado. We appreciate the opportunity to have you stay with us and for you taking the time to share your review. It is our sincere hope that you will be able to stay with us again soon.

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Old is new and nice…just one catch
This is the old Holiday Inn but upgraded by Marriott. The place is quite a bit nicer (and pricier) with easy access to Frisco. Service personnel was very nice and accommodating. The rooms are clean and new. The bathrooms are also clean and new. The only downside is that it is right next to I70. We could hear the trucks and traffic all night long. If you are a light sleeper, this would affect you. Aside from that, it is a great place to stay!
於 2023 年 12 月住了 1 晚
Josh Stuhr 於 2023年12月24日回覆
Thank you for staying with us at the AC Hotel Frisco Colorado. After an extensive renovation, we are glad to have provided you with a clean and friendly place to stay. We know that our location can be incredibly convenient for those traveling throughout the Colorado mountains and that our service is what can help us make your experience even better. We hope to have an opportunity to welcome you again soon.

10/10 有夠讚

Desiree

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The front desk lady was super sweet, it was very much appreciated. Our stay was 10/10, the view we had was amazing room 337 facing the city/ mountains. It was about 15 mins into where we wanted to eat and bar hop.
於 2023 年 12 月住了 1 晚
Josh Stuhr 於 2023年12月20日回覆
Thank you for staying with us at the AC Hotel Frisco Colorado. We are glad to hear that you enjoyed the view of our beautiful mountains from your room, along with the service from our AC family.We hope to have an opportunity to welcome you to Frisco again in the future.

6/10 一般般

Rouzbeh

家庭旅遊
喜歡:設施服務和住宿環境和硬體
Overall, I think staff did their best but I would put the blame on management. The quality of service we received was not in the order of a $350-400 room and it was very disappointing. Details: The staffs were friendly and let us check-in a bit earlier which was great. When we walked in to our room, it appeared that someone already sat on one of the beds and pillows were not in place. Since it was only myself and my wife, we decided to use another bed. We were in rush to make it to our tubbing appointment so we did not ask for room change. We came back to our room around 8 pm. When we wanted to go to sleep, we noticed a stain on the sheet. We informed the front desk and they kindly sent a staff to change the sheet. That’s the last thing you expected when you came back from a long day trip. Next morning, we came downstairs for breakfast around 9 am. Breakfast was supposed to be served until 10 or 11 am so we were not late at all. When we showed up, there was almost no breakfast stuff left. We had to ask for everything from plate to bread, juice, honey, etc We already paid for breakfast and it was supposed to be a European breakfast but we found it so basic similar to breakfast served at Inns. Overall, I think staff did their best but I would put the blame on management. The quality of service we received was not in the order of a $350-400 room. It was very disappointing.
於 2023 年 12 月住了 1 晚
Josh Stuhr 於 2023年12月20日回覆
We appreciate the time you have taken to share your feedback after your recent stay with us. It is the goal of our entire AC family that we provide each of our guests with an exceptional experience and are always looking for opportunities to grow and improve. From better attending to our breakfast as we get busier to increasing the lighting in our laundry room so we can better spot stains and damaged linen, it is our commitment to innovation and improvement. Once again, thank you for sharing your feedback with us and we hope to have an opportunity to welcome you to stay with us again in the future.

10/10 有夠讚

thomas,henderson

於 2023 年 12 月住了 1 晚
Josh Stuhr 於 2023年12月17日回覆
Thank you for taking the time to share your review after your recent stay with us at the AC Hotel Frisco Colorado. We appreciate the opportunity to have you stay with us and hope we will see you again soon.