I'm sorry you had an unfortunate experience and hope we will have a chance to make it better

Thank you for sharing your feedback. We're glad you enjoyed our room and convenient location.We apologize for the inconvenience caused by the cigarette burns and TV issue. Our teams are addressing these promptly to ensure a better experience for future guests.We value your patronage and hope to welcome you back for an improved stay.

We're thrilled to receive your positive feedback, Elizabeth! Thank you for taking the time to share your experience with us. We're delighted to hear that our staff made a positive impression on you during your stay. Providing excellent service is our top priority, and we're glad to know that our team met your expectations. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back in the future!

Thank you for your excellent rating! We're thrilled to hear that you had a fantastic experience during your stay. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If there's anything else we can do to make your future stays even more enjoyable, please feel free to let us know. We can't wait to welcome you back for another five-star experience!

I'm truly sorry to hear about the security issue you experienced during your stay. Your safety and peace of mind are paramount to us, and we deeply regret any discomfort or concern caused by the door not locking properly.We understand the seriousness of this matter and have taken immediate action to investigate and rectify the situation. Rest assured, we take all reports of security concerns seriously and have implemented measures to prevent such incidents from occurring in the future.We apologize for any inconvenience or frustration you experienced as a result of this issue and appreciate your understanding. If there's anything else we can do to make amends or if you have any further concerns, please don't hesitate to reach out to us. Your feedback is invaluable as we strive to provide the best possible experience for our guests.We hope to have the opportunity to welcome you back in the future and regain your trust. Thank you for bringing this matter to our attention.

I'm truly sorry to hear about the frustrating experience you had during your attempt to check in at our hotel. Your experience falls far below the level of service we aim to provide, and I completely understand your disappointment and frustration.Please accept my sincere apologies for the inconvenience and confusion caused by the miscommunication regarding room availability and the lack of follow-up from our staff. This is not indicative of the high standards we strive for, and we take your feedback very seriously.Rest assured, I we will investigate this matter further to ensure that such lapses in service do not occur in the future. Additionally, I would like to extend my apologies for any inconvenience or stress this situation may have caused you.

We're truly sorry to learn that your experience fell short of your expectations. Your satisfaction is incredibly important to us, and we deeply regret any disappointment or inconvenience you experienced during your stay. We take your feedback seriously and will use it to identify areas for improvement. If there's anything specific you'd like to share or if there's anything we can do to make things right, please don't hesitate to reach out to us. We appreciate your candor and hope to have the chance to better serve you in the future.

We're deeply sorry to hear about the issues you encountered during your stay. It's unacceptable that you were given keys to an occupied room and experienced a disruption with a pet. Additionally, we apologize for the disappointment with our continental breakfast; this is certainly not the experience we aim to provide.Your feedback is incredibly valuable to us, and we'll address these issues with our team to prevent them from happening in the future. We understand your frustration and apologize for any inconvenience caused.While we strive to offer affordable rates, we also aim to provide a comfortable and enjoyable stay for all our guests. We regret that we fell short of your expectations on this occasion.If there's anything else we can do to make amends or if you have any further concerns, please don't hesitate to reach out to us directly. We appreciate your feedback and hope to have the opportunity to exceed your expectations in the future.

We're glad to hear that you found the bed comfortable and the room clean during your stay. However, we apologize for the issues you experienced with the breakfast offerings and the malfunctioning coffee pot and juice dispensers. Your feedback is important to us, and we'll address these issues with our team to ensure improvements are made.We understand your frustration and apologize for any inconvenience caused. While we strive to offer affordable rates, we also aim to provide a satisfactory experience for all our guests. We regret that we fell short of your expectations in this regard.If there's anything else we can do to make amends or if you have any further concerns, please don't hesitate to reach out to us directly. We appreciate your feedback and hope to have the opportunity to enhance your experience in the future.

We apologize for the inconvenience you experienced with the key card and the lack of shampoo during your stay. Additionally, we regret the oversight of the used bar of soap left in the shower; this is not up to our usual standards of cleanliness.Your feedback is valuable to us, and we'll address these issues with our team to ensure improvements are made. We understand the importance of providing a seamless and comfortable experience for our guests, and we apologize for falling short in this instance.If there's anything else we can do to make amends or if you have any further concerns, please don't hesitate to reach out to us directly. We appreciate your feedback and hope to have the opportunity to exceed your expectations in the future.

We sincerely apologize for the unacceptable experience you encountered during your stay. It's deeply disappointing to hear about the cleanliness issues you faced upon checking in. This is certainly not the level of service we strive to provide to our guests.Your feedback is invaluable, and we will address this matter with our team to ensure such incidents are not repeated in the future. We understand your frustration and disappointment, and we regret any inconvenience caused.Regarding the language barrier you experienced with the desk attendant, we will take steps to ensure effective communication with all our guests.We completely understand your decision to check out and request a refund under such circumstances. Please rest assured that we will process your refund promptly.Once again, we apologize for the inconvenience and disappointment you experienced. If there's anything else we can do to make amends or if you have any further concerns, please don't hesitate to reach out to us directly. We appreciate your feedback and hope to have the opportunity to regain your trust in the future.

We're deeply sorry for the inconvenience of your room being given away despite your reservation. This is unacceptable, and we'll investigate to prevent it from happening again. Your satisfaction is important to us, and we apologize for the disruption to your stay. If there's anything we can do to make it right, please let us know.

Thank you for sharing your experience. We're glad to hear that you found the room clean and fresh-smelling during your stay. While we acknowledge that our hotel may be older and in need of some repairs, we're pleased that it didn't detract from your overall satisfaction. We appreciate your feedback and hope to welcome you back in the future.

We understand your rating and are deeply sorry for the disappointing experience you had during your stay. Your feedback is crucial, and we take it seriously. Rest assured, we'll work diligently to address the issues you've raised to improve our services and facilities. If there's anything specific you'd like to share or if there's anything we can do to make amends, please feel free to let us know. We truly value your input and hope to have the opportunity to regain your trust in the future.

We're truly sorry to hear about the presence of cockroaches during your stay. This is certainly not the experience we want for any of our guests, and we take reports of pests very seriously. Immediate action will be taken to address this issue, including thorough pest control measures.We apologize for any discomfort or inconvenience this may have caused you and appreciate you bringing it to our attention. Your feedback helps us ensure a better experience for all our guests in the future. If there's anything else we can do to assist you or if you have any further concerns, please don't hesitate to reach out to us directly.

Thank you for choosing to stay at our hotel for your one-night stay while on a bus trip. We appreciate your business and the opportunity to provide you with a comfortable and convenient place to rest before your journey.Our goal is to offer a cost-effective and pleasant lodging option for our guests, and we are pleased to have met your needs for a budget-friendly stay. If you have any specific comments or suggestions based on your experience, please feel free to share them with us.We hope you had a restful night, and we wish you an enjoyable and safe bus trip. If your travels bring you back to our area in the future, we would be delighted to welcome you again.Thank you for your patronage, and we look forward to serving you again whenever you need accommodations.

I want to extend my sincerest apologies for the issues you experienced during your recent stay at our hotel. Your feedback is important to us, and I deeply regret that you encountered problems with your room and billing.Firstly, I'm sorry to hear about the musty smell in your room. This is not the experience we aim to provide, and I understand the discomfort it must have caused.Regarding the billing issue, I apologize for the inconvenience you faced with being double-billed. This should not have happened, and I understand your frustration. It's disappointing to hear that the matter was not resolved at the hotel, and I'm sorry for any miscommunication or difficulties you experienced when contacting Hotels.com.Please be assured that we take this matter seriously, and we will investigate the billing discrepancy and work to resolve it promptly. Your satisfaction is important to us, and we want to ensure that you are not charged twice for your stay.I'm genuinely sorry for the inconvenience and frustration you've faced, and I hope you can accept our apologies. If you have any further concerns or questions regarding your billing, please feel free to reach out to me directly at [Your Contact Information], and I will personally assist in resolving the issue.Once again, I apologize for the inconvenience you encountered, and I hope to have the opportunity to address these concerns and regain your trust in the future.

I want to sincerely apologize for the numerous issues you encountered during your recent stay at our hotel. Your feedback is invaluable to us, and I deeply regret that we fell short in meeting your expectations.It's disappointing to hear that you experienced discomfort due to the room's temperature, the window not locking properly, and the AC unit not functioning correctly. I can understand how these issues would have made your stay less than enjoyable, and I'm truly sorry for the inconvenience.The initial mix-up with your room assignment is also regrettable, and I apologize for any inconvenience it caused. We should have ensured that your first-floor room was prepared and cooled properly in advance, as per your request.The condition of the window screen is unacceptable, and we will immediately address this to ensure the safety and security of our guests.Regarding the breakfast, I'm sorry to hear about the issues with the juice machine and the coffee, as well as the absence of cups. This is not the standard of service we aim to provide, and we will take steps to prevent such occurrences in the future.Your feedback is essential, and I assure you that we will work diligently to rectify these issues and ensure a more comfortable and pleasant experience for our guests. If you decide to stay with us again in the future, please feel free to reach out to me directly at [Your Contact Information], and I will personally ensure that your next visit meets and exceeds your expectations.Once again, I apologize for the inconveniences you faced during your stay, and I hope to have the opportunity to welcome you back and provide you with a vastly improved experience.

I want to extend our sincerest apologies for the multiple issues you experienced during your stay, including tobacco smoke in the room, the absence of a TV remote, and the missing bathroom sink stopper assembly. Your comfort and satisfaction are paramount to us, and we deeply regret that we failed to meet your expectations.To address these concerns:Tobacco Smoke: We apologize for the presence of tobacco smoke in your room. Our hotel has a strict no-smoking policy, and we take this matter very seriously. We will conduct a thorough investigation and ensure that our rooms are properly cleaned and maintained to prevent such occurrences in the future.TV Remote: We understand the importance of having essential amenities like a TV remote readily available in the room. We will take steps to ensure that all rooms are properly equipped.Bathroom Sink Stopper Assembly: The missing sink stopper assembly is an oversight, and we apologize for any inconvenience it caused. We will promptly replace it to ensure the functionality of the sink.Your feedback is crucial to us, and we are committed to making the necessary improvements to prevent such experiences in the future. We appreciate your understanding and patience.If you have any further comments or suggestions or if there's anything else we can do to assist you, please don't hesitate to contact us. We hope you will consider giving us another opportunity to provide you with a more satisfactory experience during your next visit.

I want to express my sincere apologies for the numerous issues you encountered during your stay at our hotel. Your feedback is invaluable to us, and I deeply regret that we fell short in providing you with a pleasant and comfortable experience.I'm truly sorry for the lack of friendly and informative service you received upon your late-night arrival. Our team should always strive to make guests feel welcome and provide essential information. I will address this matter with our night shift staff to ensure that a warm and helpful greeting is provided to all guests, even during late-night check-ins.The discovery of the open window in your room is a serious matter, and I apologize for any anxiety it caused. This should never have happened, and I assure you that we will conduct a thorough investigation to prevent such incidents in the future.The disruptive behavior of the employee loudly talking on the phone in public areas is unacceptable, and we will address this matter to ensure that our guests can enjoy a peaceful and quiet environment.I also apologize for the inconvenience you experienced when trying to request a blow dryer. It is essential that our guests have access to necessary amenities, and I'm sorry we fell short in this regard.On a positive note, I'm pleased to hear that you found the beds comfortable and enjoyed the waffles at breakfast. Your feedback about the comfortable beds and breakfast quality is appreciated.Your comments are taken seriously, and we will use them as an opportunity to improve our service and guest experience. If you decide to stay with us again in the future, please feel free to reach out to me directly at [Your Contact Information], and I will personally ensure that your next visit is much more comfortable and hassle-free.Once again, I apologize for the inconveniences you faced during your stay, and I hope to have the opportunity to welcome you back with a vastly improved experience.

Great to hear that our response works for you! If you have any more questions or concerns, or if there's anything else we can assist you with, please feel free to let us know. We're here to ensure your stay and experience with us are as comfortable and pleasant as possible. Thank you for choosing to stay with us, and we look forward to serving you.

Dear Misty,Thank you for bringing this matter to our attention, and we sincerely apologize for the inconvenience you've experienced during your stay with us. Your comfort is our top priority, and we understand the importance of a functioning AC and hot water supply.We take your concerns seriously and have immediately dispatched our maintenance team to address the issues with the AC and hot water. We understand how frustrating this situation can be, and we're committed to resolving it promptly.Regarding your request for complimentary nights, we truly appreciate your loyalty to our hotel. We'd like to assure you that our team is working diligently to rectify the issues you've encountered, and we want to ensure that your future stays with us are exceptional.Once our maintenance team has resolved the AC and hot water concerns, we would like to extend our gratitude for your patience by offering you [specify the number of complimentary nights] complimentary nights on your next stay with us. We hope this gesture reflects our commitment to providing you with a comfortable and enjoyable experience.Please accept our sincerest apologies for any inconvenience you've experienced during your current stay. If you have any additional concerns or require further assistance, please don't hesitate to contact our front desk or reach out to me directly at [Your Contact Information].Thank you for choosing to stay with us, and we look forward to the opportunity to make amends and provide you with a more pleasant stay in the future.Warm regards,Tamari KiziriaGeneral ManagerSuper 8 By Wyndham, Fremont, NE

Thank you for taking the time to leave a 10/10 review of our hotel. We appreciate your positive feedback and are delighted to hear that you had a great experience during your stay. Your satisfaction is important to us, and we look forward to welcoming you back for another wonderful stay in the future. If you have any specific comments or suggestions to share in the future, please don't hesitate to reach out.

I'm truly sorry to hear about the numerous issues you encountered during your stay, including the musty odor in the room, air conditioning concerns, bathroom door, safety bolt, room maintenance, and external painting. Your comfort and satisfaction are of utmost importance to us, and we deeply regret that we did not meet your expectations.To address these concerns:Musty Odor: We apologize for the musty odor in your room. We will investigate the source of the odor and take corrective measures to ensure a fresh and comfortable atmosphere in our rooms.Air Conditioning: Properly sealing the air conditioning unit is essential for maintaining a comfortable temperature in the room. We will address any issues with the AC unit and ensure that it fits securely.Bathroom Door and Safety Bolt: The bathroom door not closing properly and the safety bolt not lining up are maintenance issues that we will rectify promptly to ensure the functionality and security of the room.Room Maintenance: We take your comments about the room's condition seriously and will conduct a thorough inspection of the room to address any maintenance and painting needs.External Painting: We appreciate your patience and understanding while we work on external maintenance and painting to improve the appearance and functionality of our hotel.Your detailed feedback is invaluable to us, and we are committed to making the necessary improvements to prevent such experiences in the future. If you have any further comments or suggestions or if there's anything else we can do to assist you, please don't hesitate to contact us.We hope you will consider giving us another opportunity to provide you with a more satisfactory experience during your next visit.

Thank you for providing feedback on your recent stay with us, even though it's a 4/10 rating. We value all guest feedback, as it helps us identify areas for improvement.We apologize if your stay did not meet your expectations. To serve you better in the future, we would appreciate it if you could share specific details or concerns about your experience. Your feedback will assist us in addressing any issues and enhancing our services.If you have any further comments or suggestions, please don't hesitate to reach out to us. We are committed to making improvements based on guest feedback and hope to have the opportunity to provide you with a more satisfactory experience in the future.

Thank you for taking the time to leave a 5/5 rating for your recent stay with us. We greatly appreciate your positive feedback, and we're thrilled to hear that you had an excellent experience at our hotel.Your satisfaction is important to us, and we're committed to maintaining the high standards that led to your positive rating. If you have any specific comments or suggestions for how we can continue to improve our services, please feel free to share them.We look forward to the opportunity to welcome you back in the future and provide you with another outstanding stay. If you ever have any questions or need assistance, please don't hesitate to contact us.

Thank you for taking the time to share your feedback with us. We're delighted to hear that your overall experience at our hotel was positive and that you found our location convenient for your needs. We appreciate your understanding regarding breakfast and your ability to easily access our parking lot.Your satisfaction is important to us, and we hope to have the pleasure of welcoming you back for another comfortable stay in the future. If you ever have any specific preferences or requests for your next visit, please don't hesitate to let us know.Once again, thank you for choosing to stay with us, and we look forward to serving you again soon!Warm regards,Tamari KiziriaGeneral Manager

Dear Robert, I'm sorry to hear about the disappointing experience you had during your stay. Please accept our sincerest apologies for the issues you encountered. Your feedback is essential to us, and we take your concerns seriously.We are committed to addressing the cleanliness and maintenance issues in the room you stayed in. Our housekeeping and maintenance teams will thoroughly inspect and improve the room to ensure it meets the high standards we aim to provide for our guests.Regarding the interactions with our staff, we sincerely apologize for any rudeness you experienced. This is not reflective of our hospitality standards, and we will address this matter with our team to ensure it doesn't happen in the future.We understand your concerns about bed bugs, and we take this matter very seriously. We will conduct a comprehensive inspection of the room to ensure it meets all health and safety standards.We truly appreciate your feedback, and we are committed to making the necessary improvements to prevent such experiences in the future. We understand your frustration and disappointment and would like to offer you a [specify discount or compensation] discount on your next stay with us as a gesture of goodwill.If you would like to discuss your concerns further or if there's anything else we can do to rectify the situation, please feel free to contact me directly at [Your Contact Information].We hope you will consider giving us another chance to provide you with the exceptional experience we aim to deliver. Your comfort and satisfaction are important to us, and we look forward to the opportunity to serve you better in the future.

Thank you for taking the time to provide feedback on your recent stay, even though it's a 2/5 rating. We value all guest feedback as it helps us understand areas where we can improve.We apologize that your experience did not meet your expectations, and we're keen to address any concerns you may have had. To better assist you, could you please share specific details or issues that led to your rating? Your input will assist us in identifying areas for improvement and taking corrective action.We appreciate your feedback and hope to have the opportunity to make your next stay more satisfactory. If you have any further comments or suggestions, please feel free to reach out to us.

Thank you for taking the time to provide feedback on your recent stay, and for giving us a 4/5 rating. We appreciate your input and are pleased to hear that you had a positive experience at our hotel.If there are any specific areas where you believe we can improve or if you have any additional comments or suggestions to share, please feel free to let us know. We value your feedback, and it helps us enhance our services and guest experiences.We hope to have the pleasure of welcoming you back for another great stay in the future. If you have any questions or require assistance, please don't hesitate to contact us.

Thank you for sharing your feedback with us. We appreciate your kind words about most aspects of your stay and your willingness to consider staying with us again.We're sorry to hear about the discomfort you experienced with the bed. Your comfort is important to us, and we apologize for any inconvenience it may have caused. We'll review the condition of the beds in that room and make any necessary improvements to ensure a more comfortable experience for our guests.Your feedback is valuable to us, and we hope to have the opportunity to provide you with a more restful and enjoyable stay during your next visit. If you have any specific preferences or requests for your next stay, please don't hesitate to let us know. We look forward to serving you again.

I'm truly sorry to hear that your recent experience at our hotel resulted in a 1/5 rating. We take guest feedback seriously, and we'd like to address any concerns you may have had.To assist you better and to improve our services, could you please share specific details or issues that led to your rating? Your feedback is valuable, and it will help us understand where we fell short so that we can take corrective action.We sincerely apologize for any inconvenience you may have experienced during your stay, and we hope to have the opportunity to make amends and provide you with a more satisfactory experience in the future. If you have any further comments or suggestions, please feel free to reach out to us.

I want to extend our sincere apologies for the numerous issues you encountered during your recent stay, which led to a 1/5 rating. Your feedback is crucial to us, and we take your concerns seriously.We deeply regret the inconveniences you experienced, including the lack of internet/WIFI, the absence of coffee at breakfast, cleanliness issues, and the overall shortage of supplies. These issues are not reflective of the standards we aim to uphold, and we are committed to addressing them promptly.Our team is dedicated to providing the best possible service under challenging circumstances, and we appreciate your acknowledgment of their efforts.To rectify the situation and ensure you have a more satisfactory experience in the future, we will take immediate steps to:Address the internet/WIFI connectivity issues.Ensure that our continental breakfast offers a complete selection of items, including coffee.Enhance our housekeeping protocols to maintain the highest level of cleanliness in our rooms.Address supply shortages and improve our response to guest requests.Consider additional staffing to better meet guest needs.We value your feedback, and we hope you will consider giving us another opportunity to provide you with the exceptional experience we aim to deliver. If you have any further comments or suggestions or if there's anything we can do to assist you, please don't hesitate to contact us.