「The place was clean and tidy, which was great. Super walkable area—easy to get around on foot. Service was alright, nothing fancy but everything worked fine. Overall, a pretty good stay!」
「Called room sevice for 10 minutes and not getting any reply. Finally got connected and asked for a water. They said no free water which is fine, so we asked to buy one and they said OK, will send it up. The water never comes and we don't want to call for another 10 minutes just for the water.」
"The route to the room was confusing and there was no clear guidance. Many guests, like us, kept getting lost and taking the wrong paths over and over again.
The front desk service was excellent. The interior of the hotel rooms, the swimming pool facilities, the bar, etc. all met the standards of a four-star hotel. However, the toilet in the room was not much different from that in a motel. It was rather simple and it seemed that the hotel had run out of funds when it came to decorating the toilets in the rooms."
"First of all, I arrived at around 8:00pm, the woman at checkin table was not nice at all. Not patient, not friendly. I don’t know if you have trained your staff to be professional.
Second, on the third day of my stay, the room cleaning service came, but I was still in the room so she couldn't clean it. After a while, I told the front desk about it when I went out. Hope to clean my room when we were out. The front desk said they would follow up, but when I came back in the evening, I found that the room was not cleaned.
Last, I don’t think the staffs in this hotel treat all the guests equally. I’m not comfortable with it.
"
