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Hotel Santana

3.0 star property
Beach hotel with outdoor pool

Choose dates to view prices

Hotel Santana offers a welcoming terrace for sunbathing and a refreshing outdoor pool. Enjoy shared meals at the restaurant, grab coffee at the café, and unwind with evening drinks at the bar. Guests praise the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Room service

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 1 King Bed

Terrace/patio

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
In-room safe
Daily housekeeping
  • 215 sq ft
  • Lake view
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Double Room, 3 Double Beds

Standard Double Room, 3 Double Beds | In-room safe, desk, free WiFi, bed sheets

Standard Double Room, 3 Double Beds

8.0 out of 10
Very good
(6 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
In-room safe
Daily housekeeping
  • 215 sq ft
  • Sleeps 5
  • 3 Twin Beds
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About the neighborhood

Map
Calle 30 de Junio, Flores, Peten

What's nearby

  • Flores Dock - 1 min walk - 0.0 km
  • Church of Our Lady of the Remedies - 3 min walk - 0.3 km
  • Las Guacamayas Biological Station - 5 min walk - 0.5 km
  • Lake Petén Itzá - 6 min walk - 0.6 km
  • Maya Mall - 8 min walk - 0.7 km

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 10 min drive

Restaurants

  • ‪Ristoranto Terrazzo - ‬4 min walk
  • ‪Maracuyá - ‬6 min walk
  • ‪El Sótano - ‬1 min walk
  • ‪Raices Bar & Grill - ‬1 min walk
  • ‪Capitan Tortuga - ‬2 min walk

About this property

Hotel Santana

Property highlights
Take advantage of a terrace, a coffee shop/cafe, and laundry facilities at Hotel Santana. Free in-room WiFi is available to all guests, along with a bar and a restaurant.
Other perks at this hotel include:
  • An outdoor pool
  • A 24-hour front desk, a front-desk safe, and tour/ticket assistance
  • Concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Santana feature comforts such as air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers
  • 32-inch flat-screen TVs with cable channels
  • Daily housekeeping, desks, and phones

Similar properties

Reception
Hotel Tepeu
  • Pool
  • Free WiFi
  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 88 reviews
The price is NT$3,479
NT$4,244 total
includes taxes & fees
Dec 6 - Dec 7
Hotel Tepeu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 1990
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from December 20 2025 to January 5 2026 (completion date subject to change). The following areas are affected:
  • Guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Santana Flores
Santana Flores
Hotel Santana Hotel
Hotel Santana Flores
Hotel Santana Hotel Flores

Frequently asked questions

Does Hotel Santana have a pool?

Yes, this property has an outdoor pool.

Is Hotel Santana pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Santana?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Santana?

Check-out is at 1 PM.

Where is Hotel Santana located?

Situated in Flores, this beach hotel is within a 10-minute walk of Flores Dock, Church of Our Lady of the Remedies, and Las Guacamayas Biological Station. Lake Petén Itzá and Maya Mall are also within 10 minutes.

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Hotel Santana Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 70 out of 130 reviews
Rating 8 - Good. 38 out of 130 reviews
Rating 6 - Okay. 13 out of 130 reviews
Rating 4 - Poor. 6 out of 130 reviews
Rating 2 - Terrible. 3 out of 130 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Liked: Cleanliness, property conditions & facilities
Beautiful hotel. Clean and food delicious
Stayed 2 nights in Nov 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay while we explore Tikal.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sherlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved it!
Stayed 1 night in Aug 2025

10/10 Excellent

Carll

Liked: Cleanliness, staff & service, property conditions & facilities
After the el mirador trek I stayed at hotel Santana and it was a very pleasant surprise. Excellent staff and the room was clean and beautiful with a great view. The restaurant below was very good also. I would stay there again in a heartbeat. Very nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay here. The hotel was clean and quiet. We appreciated the water being available. The restaurant was also good.
Stayed 2 nights in Mar 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central
Stayed 1 night in Apr 2025

10/10 Excellent

William

Great Bar
Stayed 2 nights in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the breakfast and that it is close to the lake.
Stayed 2 nights in May 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities
The hotel is in a perfect spot very convenient.
Stayed 1 night in Mar 2023

8/10 Good

Adrienne

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, beautiful location, and it was a refreshing stay after being out in a more rural area the week prior. I did end up leaving early, and only staying for one night instead of three, due to the noise from the nearby nightclub. I did read the reviews prior to staying, which indicated there was loud noise coming from the nightclub across the street, but I figured with earplugs I would not have a problem… Heads up, when they say there is loud music, we are talking wall vibrating, earth shaking, reverberating music throughout the room. My ear plugs did help somewhat, but I could feel the bass as I laid in bed trying to get to sleep. Not the hotel’s fault, which is why they still receive a four star review from me, but just beware it is not just “a little bit” of noise!!
Stayed 3 nights in Nov 2025

10/10 Excellent

Glendy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staff at check in was excellent very friendly. Room was very clean & great size, very comfortable beds
Stayed 1 night in Mar 2024

8/10 Good

Evelyn

Nice dining area on lakeside patio. Breakfast included in price of hotel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noce place to stay in Flores
Stayed 5 nights in Mar 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right in the edge of the lake, so the views were spectacular and the area was very walkable. It also was close to many restaurants and shops and even had a restaurant onsite.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrea

Liked: Staff & service, property conditions & facilities
We loved this hotel. It makes you feel like home!
Stayed 3 nights in Apr 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service
Good location within the island of Flores
Stayed 2 nights in Feb 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Santana is in such a good spot on the island. It is around a lot of good restaurants and its restaurant is excellent as well as we learned from our breakfast that was included. We had a beautiful view from our room and had a very smooth checkin and overall experience there on the lake!
Stayed 1 night in Jun 2024

10/10 Excellent

Ricarte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome room view with balcony and hammock. Very frienfly staff Walkable small Island
Stayed 2 nights in Oct 2024

10/10 Excellent

Dery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place. Great views and staff
Stayed 1 night in Nov 2022

10/10 Excellent

Yutselys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was very clean, professional customer service. Location was great, view espectacular from room balcony. Close to everything and safe.
Stayed 4 nights in Apr 2023

10/10 Excellent

SERGIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, nice location and view from room. Room OK, services OK.
Stayed 1 night in Sep 2023

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel on the quieter end of the main hotel lake front strip. The area for beakfast overlooking the lake is lovely. The hotel is on the side of the island that doesn't flood, which is a real bonus when compared to other hotels in the east and north east.
Stayed 2 nights in Jun 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great local hotel, friendly staff and great views. Bar in front of the hotel is noise at night, so take rooms facing the lake
Stayed 3 nights in Jan 2024

10/10 Excellent

Erika Barr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Santana for two nights with my family and we were very happy with our stay. The hotel is comfortable and the restaurant and cafe were great. It was really nice to have a pool there. the hotel staff is really helpful. Highly recommend
Stayed 2 nights in Aug 2024

8/10 Good

Janeece

Great location. Wonderful air conditioning. Children enjoyed the small pool. Nice shower and beds
Stayed 1 night in Mar 2024