Room, 2 Double Beds, Non Smoking | 1 bedroom, desk, blackout drapes, soundproofing
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Reviews of Howard Johnson by Wyndham Florence

2 out of 5
Howard Johnson by Wyndham Florence
2038 W Lucas Street, I-95 Exit 164, Florence, SC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1138 out of 1893 reviews" "
Rating 8 - Good. 547 out of 1893 reviews" "
Rating 6 - Okay. 102 out of 1893 reviews" "
Rating 4 - Poor. 49 out of 1893 reviews" "
Rating 2 - Terrible. 57 out of 1893 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yanilda

Traveled with family
Liked: Staff & service, property conditions & facilities
Nice
Stayed 1 night in May 2024

10/10 Excellent

Patrice

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean it looks just like the pictures and the customer service was excellent!
Stayed 1 night in May 2024
Response from Aida GM on 2024/5/20
Dear Patrice, Thank you for taking time out to rate our hotel. We appreciate your support and we hope to see you again soon.

10/10 Excellent

Samuel P

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Pleasantly surprised for the price. Only spent one night. Very quiet. Great parking right in front of the room. Clean and comfortable.
Stayed 1 night in May 2024
Response from Aida GM on 2024/5/20
Dear Samuel, Thank you for taking time out to rate our hotel. We appreciate your support and we hope to see you again soon.

10/10 Excellent

Edward, Melbourne,

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here before during our drive to Florida and will again. HJ is convenient to I-95. The rooms are clean and the price is reasonable.
Stayed 1 night in May 2024
Response from Aida GM on 2024/5/20
Dear Edward, Thank you for taking time out to rate our hotel. We appreciate your support and we hope to see you again soon.

2/10 Terrible

Kim

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was great. The room was clean except for peeling paint in the bathroom ceiling. This property gets a terrible rating because I was woken up at 3:30am by a mouse on the table by the coffee machine. I will never stay at this property again.
Stayed 1 night in May 2024
Response from Trey P. on 2024/5/16
Dear Kim, We apologize for the issue you experienced, we will be sure to sure address this problem.

10/10 Excellent

Yanilda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in May 2024
Response from Trey P. on 2024/5/16
Dear Yanilda, Thank you for staying with us and thank you for leaving us a review. We are happy you enjoyed your stay with us and we appreciate your feedback. We hope to see you again in the future.

10/10 Excellent

sam

Nice upgrade
Stayed 1 night in May 2024
Response from Trey P. on 2024/5/16
Dear Sam, Thank you for staying with us and thank you for leaving us a review. We are happy you enjoyed your stay with us and we appreciate your feedback. We hope to see you again in the future.

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
All good. As expected
Stayed 1 night in May 2024
Response from Trey P. on 2024/5/16
Dear Peter, Thank you for staying with us and thank you for leaving us a review. We are happy you enjoyed your stay with us and we appreciate your feedback. We hope to see you again in the future.

10/10 Excellent

BOBBY

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
very clean and nice.rooms very clean and staff very nice
Stayed 1 night in May 2024
Response from Trey P. on 2024/5/14
Dear Bobby, Thank you for staying with us and thank you for leaving us a review. We are happy you enjoyed your stay with us and we appreciate your feedback. We hope to see you again in the future.

8/10 Good

Mary Lura

Liked: Cleanliness, staff & service, property conditions & facilities
Staff nice. Clean room. Comfortable bed
Stayed 2 nights in May 2024
Response from Trey P. on 2024/5/14
Deary Mary, Thank you for staying with us and thank you for leaving us a review. We are happy you enjoyed your stay with us and we appreciate your feedback. We hope to see you again in the future.

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay here and thought it was a very good value
Stayed 1 night in May 2024
Response from Trey P. on 2024/5/13
Dear Scott, Thank you for staying with us and thank you for leaving us a review. We are happy you enjoyed your stay with us and we appreciate your feedback. We hope to see you again in the future.

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Trey P. on 2024/5/13
Dear Ralph, Thank you for staying with us and thank you for rating us. We appreciate your feedback and we hope to see you again in the future.

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, property conditions & facilities
Trey was very accommodating in helping keep the same room when i forgot i made a 2nd reservation
Stayed 1 night in May 2024
Response from Aida GM on 2024/5/11
Dear Paulette, Thank you for your review and for choosing our hotel. I am happy that Trey was able to help you. We appreciate your positive feedback and your support. Hope to see you again soon.

8/10 Good

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the walls being paper thin, it was a great stay.
Stayed 2 nights in May 2024
Response from Aida GM on 2024/5/10
Dear Monica, Thank you for taking time out to rate our hotel. We appreciate your support and we hope to see you again soon.

6/10 Okay

Gregoire

Ok
Stayed 1 night in May 2024
Response from Aida GM on 2024/5/10
Dear Gregoire, Thank you for taking time out to rate our hotel. We appreciate your support and we hope to see you again soon.

10/10 Excellent

Kathy

Stayed 1 night in May 2024
Response from Aida GM on 2024/5/7
Dear Kathy, Thank you for taking time out to rate our hotel. We appreciate your support and we hope to see you again soon.

8/10 Good

Eric

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I'm old enough to remember what a real motel (motorhotel) was, where you literally drive your car up to your door. Not much in the way of amenities, and you are not part of an enclosed hotel structure. Nevertheless, the room was fine - clean, everything worked and bathroom facilities obviously recently modernized, new-seeming. Only possible downside to the motel layout is that you are subject to whatever goes on in the parking lot, which on this Friday night included a number of work-trucks with workers congregating after their workday. All was quiet by about 10 pm.. But for the price, it was a good value proposition.
Stayed 1 night in May 2024
Response from Trey P. on 2024/5/6
Dear Eric, Thank you for staying with us and thank you for leaving us a review. We are happy you enjoyed your stay with us and we appreciate your feedback. We hope to see you again in the future.

10/10 Excellent

Olena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the hotel over night . The property was remodeled years ago so you can tell that rooms are nice and don’t smell. The price was decent comparing to other hotels around . We would definitely recommend this hotel. The only issue was the pillows very strange in shape and stuffing
Stayed 1 night in May 2024
Response from Trey P. on 2024/5/4
Dear Olena, Thank you for staying with us and thank you for leaving us a review. We are happy you enjoyed your stay with us and we appreciate your feedback. We hope to see you again in the future.

10/10 Excellent

Gabriel, Vero Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Quite
Stayed 1 night in May 2024
Response from Trey P. on 2024/5/4
Dear Gabriel, Thank you for staying with us and thank you for leaving us a review. We are happy you enjoyed your stay with us and we appreciate your feedback. We hope to see you again in the future.

8/10 Good

Rashad

Liked: Cleanliness, staff & service, property conditions & facilities
It was people just sitting in the parking lot...
Stayed 1 night in Apr 2024
Response from Trey P. on 2024/5/2
Dear Rashad, Thank you for staying with us and thank you for leaving us a review. We appreciate your feedback and we hope to see you again in the future.

10/10 Excellent

regina, Brandon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, inexpensive staff friendly easy in and out
Stayed 1 night in Apr 2024
Response from Trey P. on 2024/5/2
Dear Regina, Thank you for staying with us and thank you for leaving us a review. We are happy you enjoyed your stay with us and we appreciate your feedback. We hope to see you again in the future.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was great for one night to take a break from driving. Hotel staff was great! Beds were good! Slept well.
Stayed 1 night in Mar 2024
Response from Trey P. on 2024/5/2
Dear Lisa, Thank you for staying with us and thank you for leaving us a review. We are happy you enjoyed your stay with us and we appreciate your feedback. We hope to see you again in the future.

8/10 Good

Predrag

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean room. Lots of space to move around.
Stayed 1 night in Apr 2024
Response from Trey P. on 2024/4/30
Dear Predrag, Thank you for staying with us and thank you for leaving us a review. We are happy you enjoyed your stay with us and we appreciate your feedback. We hope to see you again in the future.

8/10 Good

Diane

Pitiful breakfast
Stayed 1 night in Apr 2024
Response from Trey P. on 2024/4/30
Dear Diane, Thank you for staying with us and thank you for leaving us a review. We appreciate your feedback and we hope to see you again in the future.

10/10 Excellent

Debra, ellenton

Traveled with family
Clean, right off the highway. Looked freshly painted. It’s a five star for the price. We will stay again when we travel back.
Stayed 1 night in Apr 2024
Response from Trey P. on 2024/4/28
Dear Debra, Thank you for staying with us and thank you for leaving us a review. We are happy you enjoyed your stay with us and we appreciate your feedback. We look forward to seeing you again in the future.

10/10 Excellent

Lloyd

Traveled with partner
Liked: Staff & service, property conditions & facilities
Check in went quickly and smoothly. Desk clerk friendly.
Stayed 1 night in Apr 2024
Response from Trey P. on 2024/4/28
Dear Lloyd, Thank you for staying with us and thank you for leaving us a review. We are happy you enjoyed your stay with us and we appreciate your feedback. We hope to see you again in the future.

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel
Stayed 1 night in Apr 2024
Response from Trey P. on 2024/4/28
Dear Nicholas, Thank you for staying with us and thank you for leaving us a review. We are happy you enjoyed your stay with us and we appreciate your feedback. We hope to see you again in the future.

10/10 Excellent

Anne

Traveled with family
Pleasantly surprised at how clean and neat the hotel room and grounds were. Perfect for an overnight stay and includes breakfast.
Stayed 1 night in Apr 2024
Response from Aida GM on 2024/4/25
Dear Anne, Thank you for taking time out to rate our hotel. We appreciate your support and we hope to see you again soon.

6/10 Okay

Joanne

Disliked: Amenities, property conditions & facilities
Dated
Stayed 1 night in Apr 2024
Response from Aida GM on 2024/4/25
Thank you for taking time out to rate our hotel. We appreciate your support and we hope to see you again soon.

10/10 Excellent

Mayer

Liked: Cleanliness, staff & service, property conditions & facilities
It’s very good hotel
Stayed 1 night in Apr 2024
Response from Trey P. on 2024/5/2
Dear Mayer, Thank you for staying with us and thank you for leaving us a review. We are happy you enjoyed your stay with us and we appreciate your feedback. We hope to see you again in the future.

10/10 Excellent

Edward

Area OK but a “used” kinda commercial area.
Stayed 1 night in Apr 2024
Response from Aida GM on 2024/4/23
Dear Edward, Thank you for taking time out to rate our hotel. We appreciate your support and we hope to see you again soon.

8/10 Good

Katherine

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness
It served its purpose. The lobby smelled musty but the rooms were clean and it was conveniently located.
Stayed 1 night in Apr 2024
Response from Aida GM on 2024/4/21
Dear Katherine, Thank you for taking time out to leave us a review and rating, we will be addressing your concerns. We appreciate your support and we hope to see you again soon

6/10 Okay

Summer

Traveled with family and small children
Building could use some updating but did the job. We slept safe for the night.
Stayed 1 night in Apr 2024
Response from Aida GM on 2024/4/21
Dear Summer, Thank you for taking time out to leave us a review and rating. We appreciate your support and we hope to see you again soon

2/10 Terrible

Charles, Richmond

Disliked: Cleanliness, amenities, property conditions & facilities
I have a difficult time finding anything positive about our stay. The online rating for this property is clearly not a true reflection of the property. We checked in late at night and when we walked into the room we were immediately hit with a strong foul odor like old urine. Desk person brought us a bottle of air freshener but that didn’t help. We could not wait to get out of the room and back on the road. Never again at this or other HJ’s.
Stayed 1 night in Apr 2024
Response from Aida GM on 2024/4/20
Dear Charles, Thank you for taking a moment to tell us about your stay. I am sorry to hear you experienced some issues, we will work hard to fix this and we will be addressing your concerns. Thanks for letting us know.

10/10 Excellent

Georges, Grand Digue

Liked: Cleanliness, property conditions & facilities
We stayed here for one night on our way back to Canada. The room was modern/ upgraded and very clean. The price was excellent at $71. /night. Would highly recommend this property. Continental breakfast included. Check in process with the gentleman however was extremely slow and we were the only ones checking in . The lady at checkout was grumpy and not friendly at all. We were on second floor and there are no elevators.
Stayed 1 night in Apr 2024
Response from Aida GM on 2024/4/20
We appreciate your rating, and we will be addressing your concerns. Thanks for staying with us. Hope to see you again soon.

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and around many restaurants!
Stayed 1 night in Apr 2024
Response from Aida gM on 2024/4/19
Dear Debbie, Thank you for taking time out to rate our hotel. We appreciate your support and we hope to see you again soon.

10/10 Excellent

Leon

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Mixup at checkin had staff thinking they gave us the wrong room. Had to wait for them to figure it out. Will stay again, though. Very clean and seemed safe area.
Stayed 1 night in Apr 2024
Response from Trey P. on 2024/4/16
Dear Leon, Thank you for staying with us and thank you for leaving us a review. We are happy you enjoyed your stay with us and we appreciate your feedback. We hope to see you again in the future.

4/10 Poor

Robert

Traveled with family
Disliked: Staff & service, amenities
There are several other choices at this exit. Pick one of those.
Stayed 1 night in Apr 2024
Response from Trey P. on 2024/4/16
Dear Robert, Thank you for staying with us. We apologize if your stay with us was not as pleasant as it should have been. If you experienced any problems you would like to discuss please feel free to contact us at the hotel.

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great hotel for a very good price.
Stayed 1 night in Apr 2024
Response from Aida GM on 2024/4/14
Dear Patricia, We appreciate you taking time out to rate our hotel. Thanks for staying at the Howard Johnson in Florence. We hope to see you again soon.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Given that, to my knowledge, they are not building new HoJos, this one, at least my room, was renovated and in good shape. Slightly better than one might expect for thr rate.
Stayed 1 night in Apr 2024
Response from Aida GM on 2024/4/12
Dear David, We appreciate you taking time out to rate our hotel. Thanks for staying at the Howard Johnson in Florence. We hope to see you again soon.

8/10 Good

Richard

Stayed 1 night in Mar 2024
Response from Trey P. on 2024/5/2
Dear Richard, Thank you for staying with us and thank you for rating us. We appreciate your feedback and we hope to see you again in the future.

10/10 Excellent

Arthur

Business traveler
Liked: Amenities
Staff
Stayed 3 nights in Apr 2024
Response from Trey P. on 2024/4/11
Dear Arthur, Thank you for staying with us and thank you for leaving us a review. We are happy you enjoyed your stay with us and we appreciate your feedback. We hope to see you again in the future.

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price will stay again.
Stayed 1 night in Apr 2024
Response from Trey P. on 2024/4/11
Dear Edward, Thank you for staying with us and thank you for leaving us a review. We are happy you enjoyed your stay with us and we appreciate your feedback. We hope to see you again in the future.

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and tidy room
Stayed 1 night in Apr 2024
Response from Trey P. on 2024/4/11
Dear Lars, Thank you for staying with us and thank you for leaving us a review. We are happy you enjoyed your stay with us and we appreciate your feedback. We hope to see you again in the future.

10/10 Excellent

Ernesto

Stayed 1 night in Apr 2024
Response from Trey P. on 2024/4/30
Dear Ernesto, Thank you for staying with us and thank you for leaving us a review. We are happy you enjoyed your stay with us and we appreciate your feedback. We hope to see you again in the future.

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Trey P. on 2024/4/11
Dear Phil, Thank you for staying with us and thank you for leaving us a review. We are happy you enjoyed your stay with us and we appreciate your feedback. We hope to see you again in the future.

6/10 Okay

gary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dead bolt did not work and the room was a mess--food left in refridge. Not worth the $85!
Stayed 1 night in Apr 2024
Response from Trey P. on 2024/4/8
Dear Gary, Thank you for staying with us and thank you for leaving us a review. We apologize for the issues you experienced while staying here. We will make sure to address the issues you mentioned and thank you for informing us.

2/10 Terrible

Lacey

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at 2am but we called at 7pm and receptionist left a note that we would be there about 2am. When we arrived the night receptionist was extremely rude. We let that go and did not say anything. When we got to our room the door was open and made us feel super uncomfortable and anxious. Room was dirty! Mirrors were disgusting, toothpaste in sink, bathroom had hair in drain dirty toilet and nasty shower! We will never go back!!!!
Stayed 1 night in Apr 2024
Response from Trey P. on 2024/4/6
Dear Lacey, Thank you for taking a moment to tell us about your stay. I am sorry to hear you experienced some issues, we will work hard to fix this and we will be addressing your concerns. Thanks for letting us know.

10/10 Excellent

leonicio

Good location - nice stuff
Stayed 1 night in Mar 2024
Response from Trey P. on 2024/4/6
Dear Leonicio, Thank you for staying with us and thank you for leaving us a review. We are happy you enjoyed your stay with us and we appreciate your feedback. We hope to see you again in the future.

10/10 Excellent

Ruth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Updated and clean room. Staff excellent and breakfast was excellent as well.
Stayed 1 night in Mar 2024
Response from Trey P. on 2024/4/4
Dear Ruth, Thank you for staying with us and thank you for leaving us a review. We are happy you enjoyed your stay with us and we appreciate your feedback. We hope to see you again in the future.