Arrived mid afternoon, they did inform us that there would be nobody to check us in and left instructions on getting the key. The room was very tight, dirty, dark and dingy, nothing like the photos on the website. We immediately vacated in order to find other accomodation losing our first of 2 days in Florence. I was having problems with my phone so i was unable to immediately contact the hotel I did let them know that night when we had secured accomodation I am requesting a full or a least 1 day refund as we were unable to stay because the room was not clean, bed appeared to have been slept in without changing the linen etc Photos attached do not do justice to the lack of cleanliness in the room
Henry
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Abril
2025 年 7 月 5 日
喜歡:整潔度、員工素質和住宿環境和硬體
Abril
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Elizabeth
情侶出遊
2025 年 7 月 1 日
喜歡:整潔度、設施服務和住宿環境和硬體
The hotel was very nice. The staff was very responsive via the app, as it was a virtual check-in location. We needed to leave our baggage before check in and they were very accommodating. Lots of restaurants as well as a grocery store within 1-2 minutes walk.
Elizabeth
於 2025 年 6 月住了 3 晚
10/10 有夠讚
YUKIHIRO
商務旅客
2025 年 6 月 15 日
喜歡:設施服務和住宿環境和硬體
スタッフの対応が非常に親切で大変満足しております。
YUKIHIRO
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Jordan
2025 年 5 月 11 日
喜歡:整潔度和住宿環境和硬體
Check in was a little complicated to follow but overall a great stay and excellent location.
Jordan
於 2025 年 5 月住了 4 晚
10/10 有夠讚
Matthew
家庭旅遊
2025 年 4 月 18 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Beautiful Florence accommodation
Beautiful room, great size for a family and fairly central to sites around the city.
Matthew
於 2025 年 4 月住了 2 晚
8/10 不錯哦
John
家庭旅遊
2025 年 3 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice quiet place. Clean and close to most things.
John
於 2025 年 3 月住了 2 晚
2/10 很糟糕
Steve
2025 年 3 月 19 日
喜歡:設施服務
不喜歡:整潔度、員工素質和住宿環境和硬體
No receptionno room service and nobody anyway toiletbroken shower drain stuck hundred 100 of mosquito and much more……
Steve
於 2025 年 3 月住了 4 晚
10/10 有夠讚
Nancy francelin
家庭旅遊
2025 年 1 月 10 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Muy atento y lindo todo
Nancy francelin
於 2025 年 1 月住了 2 晚
10/10 有夠讚
Kaitlin
2024 年 10 月 7 日
喜歡:整潔度
Kaitlin
於 2024 年 10 月住了 2 晚
8/10 不錯哦
Biji
家庭旅遊
2024 年 8 月 4 日
喜歡:整潔度
Good to stay short time
Biji
於 2024 年 7 月住了 1 晚
10/10 有夠讚
Agneta
2024 年 8 月 1 日
Agneta
於 2024 年 7 月住了 1 晚
10/10 有夠讚
真實旅客
家庭旅遊
2024 年 7 月 27 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Aile Tatili
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