Elmer Thomas戲水公園 (LAW) 附近飯店 | 熱門住宿限時優惠 NT$1,562 起

「I booked a twin room for two nights, but the staff thought I was staying alone and changed it to a king-size room. The hotel did not provide room cleaning service, the shower head in the bathroom suddenly became smaller when I was taking a shower, the hot water was not sufficient, and my deposit was not returned to me.」

「Room was clean and staff was pleasant 」

「Beautiful hotel / casino ! We love the amenities. I would’ve gave it five stars if it wasn’t for the lack of communication with the TV repair in our room. But the matter was discussed and dissolved by the director who was excellent and listened to my point of view.」

「Clean, friendly and satisfactory 」

「We were given room #422 during our 2 night stay that was recently renovated according to the check in desk however, upon entering the bathroom the sliding shower doors were off the track. We immediately contact the front desk and a maintenance person did a poor a very poor job fixing the issue. In fact, my inquired how a recently renovated room did not include replacement of what appeared to be very aged slinding shower doors and we was informed by the maintenance person that the shower was...

「Room is not the best condition. Showers were awful, clogged. 」

「Good」

「The breakfast was great. Most of the staff was very friendly. The room was dirty. The pull out bed dropped a 1/4 cup of food when we opened it & there was popcorn on the floor around it when we entered the room. The ceiling above the shower was water damaged & falling in. There were only 2 towels when we booked with 5 guests, I tried calling the front desk & got no answer, I tried calling housekeeping and still no answer(the wonderful lady at front desk helped me by getting more towels when I...

「Cheap and clean room.」

「Clean rooms, nice furnishings, fast internet, friendly staff, comfortable bed. One negative thing needs outlets on each side of the to charge your cellphone」

「Breakfast was too crowded to attend and the hot tub was terrible」

「Ok」

「👍」

「The choices for breakfast were very poor. And there was only one table to eat at so I went back to my room.」

「Biscuits were hard as a rock . Snacks are way to expensive when u have a convenient store right around the corner. Room was very clean and nice maintenance work and paint touch ups are needed especially for a 150 night stay. Room only had one tiny tv usually in a suite we get two tvs. Or at least a very large tv.... Elevator needs maintenance it was very slow and glitchy.. your staff is really nice though so that is a plus .. but we probley won't stay at this location for that price with only...

「Please ensure that all rooms are clean, prepared, and ready prior to guest check-in. If a room change is necessary at check-in, be sure to update the system immediately and leave a clear note for the next shift. It is important that all staff are informed to prevent any confusion or delays. Our goal is to ensure that the guests we bring to stay at your hotel for the weekend have a smooth and efficient check-in process, and paying guests should not experience unnecessary frustration. Thank you...