Amazing service especially from Samuel at the Bass Rock Bar.
The spa facilities are also great all in all super relaxing stay!
Schirin
於 2024 年 3 月住了 3 晚
10/10 有夠讚
Christopher,Edinburgh
2024年2月18日
喜歡:整潔度、員工素質和住宿環境和硬體
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Christopher
於 2024 年 2 月住了 1 晚
6/10 一般般
Amy
家庭旅遊
2024年2月4日
喜歡:整潔度、設施服務和住宿環境和硬體
不喜歡:員工素質
The actual hotel was beautiful and lovely scenic views. I didn’t receive any upgrade for VIP member on Expedia and I did not receive a response to my two email complaints I made for my stay. I didn’t find the staff particularly helpful- they were rude. The rooms had the heating blasting all during the night so my family couldn’t sleep. We raised this but staff on reception didn’t do anything about it and were too busy laughing with each other in the background to do anything about it. Spa was fabulous and rooms were lovely- bathroom was dated.
Amy
於 2024 年 2 月住了 1 晚
10/10 有夠讚
Emma
2024年1月9日
喜歡:整潔度、員工素質和住宿環境和硬體
Emma
於 2024 年 1 月住了 1 晚
10/10 有夠讚
真實旅客
家庭旅遊
2024年1月6日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2024 年 1 月住了 3 晚
10/10 有夠讚
真實旅客
2024年1月1日
喜歡:整潔度、員工素質和住宿環境和硬體
Top class hotel
Stayed here for two nights excellent 4 star hotel food excellent with excellent service.Hotel has many rooms all seem to be individual however our room was a bit of an odd shape with a small window overlooking the front of the hotel and a bathroom that was very difficult to get into i.e. when opening the door you had to squeeze through between the open door and the sink you had to be rather slim to do this! The water pressure when filling the bath (as we were on the third floor) is very low so you will need to wait a while to fill the bath. Breakfast is waiter served great choice full English and alternative choices and self service for all fresh bakery bread fruit.etc. Nothing was too much trouble. The hotel is in an fantastic location with a spa that includes an ice room sauna, steam room and heated pool and outside small jacuzzi pool. Would definitely come back.