Everything was awful with this place , and unfortunately we never got breakfast served and chance to get any other food option. The disavventure started last night when we arrived at 20:45 for clock in with also a restaurant booking, and when we arrived there we been told that the kitchen was already closed, even if we had restaurant confirmation and could see a waitress coming out from the kitchen with some big orders, but they couldn’t bother to have more clients and they left us without food, and this was already a bad start and didn’t find any other option for us to get some food. The night evolved even worst, with a itchy bed and also no heather , i was freezing all night and wasn’t nobody in the hotel for get assistance, in the morning I wished to had a shower, but wasn’t any hot water running, the place was so cold and everything was very unpleasant. When finally in the late morning I managed to find someone working in the hotel they weren’t very reasonable and actually meanwhile some of the woman staff assisted t me and checked the condition of the room and could see that the heater wasn’t working and the hot water wasn’t running and was a lot of condensation at the window , I had to deal with two men that were very intimidating and rude, finishing to harassing me and didn’t feel safe and welcome in that place , everything was very unfair and for the money I paid nothing was worth.