Shangri-La Hotels and Resorts Eastern Australia hotels

"Friendly staff, very courteous and room are very clean!"

"Cannot fault this stay from arrival to departure. All staff were of the highest standard in efficiency & friendliness, leaving us with nothing but great memories."

"Everything about our stay was wonderful! From the moment we checked in to the location , the staff at The Club was exceptional, especially Jake . The breakfast buffet was unbelievably outstanding. "

"Very clean, welcoming room with great view of the airport apron. We appreciated the seperate wc. Very comfortable bed and pillow."

"Especially, clean crisp white sheets, towels all prestine. What really stood out was the courteous service from the front desk. Ask for a different room, than initially given, because of mobility issues. Courteously adjusted. Just a note, some of the rooms are located in an area that require manuvering stairs. Finally location, abosolutely the best, link rail, etc. Great value for the money, this coming from a hotel snob."

"An overall wonderful experience"

"The rooms are clean. The staff was helpful. Lots to do in the location."

"The hotel needs a good face lift. Cleaning a little below par."

"Excellent staff!"