Sonesta Hotel East Houston hotels

"The bathtub was old and cracked and the whole room atmosphere was old."

"Good"

"Lovely place"

"Yes"

"Great property! "

"Room was not clean, coffee machine was dirty, bathroom was not clean, refrigerator was not in good condition, gum was on the headboard and I did't enjoy my stay at all. Couldn't wait to leave. "

"My stay, picture was hanging off the wall screws on the floor. When I walked in to check in the front desk person was stuck in her phone and never looked up until I prompted and the door right by the front. She didn’t mention any amenities! Didnt reference deposit! They never cleaned the room or tried, didn’t vacuum the floors, take any trash, we had to keep asking for clean towels. There were things that were left in the room by previous guest like a fork and hair in the bathrooms. The pool was dirty! Definitely needs some updates! But besides that when we did speak to someone they were polite! "

"Under lots of renovations and they have a small shuttle for a big hotel. "

"The room set back from the hallway kept the room nice and quiet. The parking situation needs some fixing though."