Terrible check in. When there are four sets of people in line to check in, many of whom have just arrived on trans atlantic flights, thus exhausted, is NOT when the ebullient check in clerk should be talking about her world travels with clients! Not helpful. Room very small. Clean but smaller than expected, and, black out curtains not working well. Finally, we were extremely disappointed, when we realized we left something in the room -- were on a train, only half hour after leaving, could not go back right then -- CALLED! Described what was left behind! Asked them to keep it for us, since we would be back in two days. COMPLETELY unhelpful staffer on the phone. We went back to hotel as we said we would, on phone, and staff were pretty rude. We were very sad. ****. Also, this hotel was very hard to find, as street it is on is not well sign-posted, and, the hotel itself has no signage out front. I wanted to love this place, but won't ber back. Buyer beware. There are other apart-hotels in Dublin.