室外游泳池,提供日光浴躺椅

朱美拉湖塔樓瑞享酒店的評分

5 out of 5
朱美拉湖塔樓瑞享酒店
Jumeirah Lakes Towers, Cluster A, Dubai

評論

8.2

非常好

10 分,有夠讚;1001 則評論中有 478 則" "
8 分,不錯哦;1001 則評論中有 277 則" "
6 分,一般般;1001 則評論中有 115 則" "
4 分,不太好;1001 則評論中有 66 則" "
2 分,很糟糕;1001 則評論中有 65 則" "

8.8/10

整潔度

8.6/10

員工素質

8.4/10

設施服務

8.2/10

住宿環境和硬體

8.0/10

環保程度

評論

8/10 不錯哦

真實旅客

於 2019 年 8 月住了 6 晚
Emma O 於 2019年9月8日回覆
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 3 月住了 2 晚
Emma O 於 2019年4月2日回覆
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Best regards,

8/10 不錯哦

Elias

喜歡:整潔度、員工素質和住宿環境和硬體
Overall nice stay
於 2024 年 4 月住了 14 晚

10/10 有夠讚

Aamer

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
.
於 2024 年 2 月住了 2 晚
Guillermo Carlos Salvatori 於 2024年2月15日回覆
Dear Amer, Thank you for taking the time to tell us about your experience at the The Movenpick Jumeirah Lakes towers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Movenpick Jumeirah Lakes Towers, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely, Guillermo Carlos Salvatori General Manager

2/10 很糟糕

Sulaiman

不喜歡:整潔度、員工素質和住宿環境和硬體
The room with out balcony
於 2024 年 1 月住了 6 晚
Guillermo Carlos Salvatori 於 2024年2月15日回覆
Dear Sulmaiman, Thank you for taking the time to tell us about your experience at the The Movenpick Jumeirah Lakes towers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Movenpick Jumeirah Lakes Towers, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely, Guillermo Carlos Salvatori General Manager

4/10 不太好

Raymond

於 2024 年 1 月住了 3 晚
Guillermo Carlos Salvatori 於 2024年2月15日回覆
Dear Raymond,Thank you for taking the time to tell us about your experience at the The Movenpick Jumeirah Lakes towers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Movenpick Jumeirah Lakes Towers, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guillermo Carlos Salvatori General Manager

6/10 一般般

Morten

商務旅客
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體和客房舒適度
Ok but not great.
Service was good overall, friendly staff but hotel had an older feel to the rooms. Overall did not feel very luxurious. No minibar.
於 2024 年 1 月住了 5 晚
Guillermo Carlos Salvatori 於 2024年2月15日回覆
Dear Morten,Thank you for taking the time to tell us about your experience at the The Movenpick Jumeirah Lakes towers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Movenpick Jumeirah Lakes Towers, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guillermo Carlos Salvatori General Manager

6/10 一般般

Martin Thingmann

喜歡:整潔度和員工素質
Incredible service from all the staff at the hotel! They were extremely kind and helpful in terms of all requests. Unfortunately the condition of the hotel bear the mark of being not completely new compared to so many other hotels in Dubai. The location of the hotel is quite nice at the Lakes with only 1,5 km walk to the Jumeirah Beach.
於 2024 年 1 月住了 4 晚
Guillermo Carlos Salvatori 於 2024年2月15日回覆
Dear Martin, Thank you for taking the time to tell us about your experience at the The Movenpick Jumeirah Lakes towers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Movenpick Jumeirah Lakes Towers, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guillermo Carlos Salvatori General Manager

2/10 很糟糕

真實旅客

不喜歡:整潔度、住宿環境和硬體和客房舒適度
Bad hotel. Smells and the location is bad. Bad hygiene on bathrooms and rooms. Room were dirty and windows was full of dirt and fog. Dont recmmond
於 2023 年 12 月住了 7 晚
Guillermo Carlos Salvatori 於 2024年1月10日回覆
Dear Mr/Ms.Thank you for writing us about your stay. However, we are sorry to hear that you didn't have a positive experience. We are gutted to learn your disappointment with cleanliness. We do realize the importance of a clean room, especially when you’re travelling. We assure you that your feedback is shared with our housekeeping department, and they are working on improvising.Sincerely, Guillermo Carlos Salvatori Hotel Manager

2/10 很糟糕

Rasha

團體旅遊
不喜歡:整潔度、設施服務和住宿環境和硬體
I was scammed by fake pictures that don’t belong to the property. Does not have a beach or sand , you need to take a shuttle 3 times a day to the beach 15 mins away by reservation . Hotel located by the most dirty lake smell , restaurant cooking smell in our room, management changed my room , new room toilet broke twice , tub water is green , shower head broken , sewer lake cleaning smell every day . Stay away
於 2023 年 12 月住了 5 晚
Guillermo Carlos Salvatori 於 2024年1月10日回覆
Dear Rasha,Thank you for taking the time to tell us about your experience at the The Movenpick Jumeirah Lakes towers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Movenpick Jumeirah Lakes Towers, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely, Guillermo Carlos Salvatori Hotel Manager

10/10 有夠讚

Mohammad Ashraf

於 2023 年 12 月住了 1 晚
Guillermo Carlos Salvatori 於 2024年2月15日回覆
Dear Mohamed, Thank you for taking the time to tell us about your experience at the The Movenpick Jumeirah Lakes towers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Movenpick Jumeirah Lakes Towers, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guillermo Carlos Salvatori General Manager

8/10 不錯哦

Christina

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Jeg er lige tjekket ud efter nogle skønne dage på dette hotel. Fint og rummeligt værelse - god seng og dynetøj. Lettere slidt værelse - ikke at det gør noget ved opholdet , men lige til info . Dejlig morgenmad - varieret og international . Fin service og meget obs på dig , som gæst . Kommer gerne igen.
於 2023 年 12 月住了 5 晚
Guillermo Carlos Salvatori 於 2024年1月10日回覆
Dear Christina., We greatly appreciate your wonderful and generous rating. Our commitment to delivering the excellence you experienced is our greatest desire. We are so happy to hear that you enjoyed your time at Mövenpick Jumeirah Lakes Towers. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Sincerely, Guillermo Carlos Salvatori Hotel Manager

10/10 有夠讚

Kari

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 3 晚
Guillermo Carlos Salvatori 於 2024年1月10日回覆
Dear Kari,We very much appreciate your comments regarding your stay at the Mövenpick Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillermo Carlos Salvatori Hotel Manager

8/10 不錯哦

Kari

團體旅遊
喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 9 晚
Guillermo Carlos Salvatori 於 2024年1月10日回覆
Dear Kari,We very much appreciate your comments regarding your stay at the Mövenpick Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillermo Carlos Salvatori Hotel Manager

2/10 很糟糕

Nour

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Guillermo Carlos Salvatori 於 2024年2月15日回覆
Dear Noura, Thank you for writing us about your stay. However, we are sorry to hear that you didn't have a positive experience. We are gutted to learn your disappointment with cleanliness. We do realize the importance of a clean room, especially when you’re travelling. We assure you that your feedback is shared with our housekeeping department, and they are working on improvising.Sincerely, Guillermo Carlos Salvatori General Manager

6/10 一般般

Badriyah

於 2023 年 11 月住了 2 晚
Guillermo Carlos Salvatori 於 2024年1月10日回覆
Dear Badriyah, Thank you for taking the time to tell us about your experience at the The Movenpick Jumeirah Lakes towers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Movenpick Jumeirah Lakes Towers, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. It would be helpful if you could share your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely, Guillermo Carlos Salvatori Hotel Manager

6/10 一般般

Prince khalid

於 2023 年 11 月住了 1 晚
Guillermo Carlos Salvatori 於 2023年11月15日回覆
Dear Prince Khaled,Thank you for taking the time to share your experience with us at Mövenpick Jumeirah Lakes Towers. At Mövenpick Jumeirah Lakes Towers, we take pride in providing our guests with a warm and welcoming experience. It is our goal to ensure that every guest feels comfortableThank you again for your valuable feedback!Sincerely, Guillermo Carlos SalvatoriHotel Manager

6/10 一般般

Amy

There are a lot of single contributions regions for this property . We have traveled extensively and stayed also at Atlantis and Avani palm and both are better Firstly staff. Mainly staff in dubai are insanely good. Staff here seem disinterested / for eg Avani palm have a WhatsApp system nothing too much trouble / here I asked help with a local booking- nothing I can do?!!! The food is nice but very small and basic. The hotel breakfast is at a random bar next to the hotel and lunch and dinner ( nice ) are from a set menu which is odd as you’re sat in a beer garden full of smokers !! Pool is great but no sun until 11 but beach club amazing. Shuttle free but times rubbish ( pick you up early and we wanted to stay all day ) tip download the careem app and use local taxis / so so cheap Location good - food poor and service poor. We had a “ suite “ this isn’t dubai level suites is Uk 4 at best
於 2023 年 10 月住了 5 晚
Guillermo Carlos Salvatori 於 2023年11月15日回覆
Dear Amy, Thank you for taking the time to review your stay at Mövenpick Jumeirah Lakes Towers. We truly appreciate your honest feedback and recognize that it is through this feedback that we are able to refine our services and provide a better experience for our guests. At Mövenpick Jumeirah Lakes Towers, we strive to deliver exemplary customer service, and it is disheartening to hear that we did not meet your expectations on this occasion. Your comments will be taken into careful consideration as we work on further refining our services for future guests. We are pleased that you found the pool great and the beach club amazing. We apologize that you were unable to enjoy the sun until 11am and wish you could have enjoyed the service of our complimentary shuttle for longer. Thank you again for sharing your experience with us – we look forward to welcoming you back soon.Sincerely, Guillermo Carlos SalvatoriHotel Manager

6/10 一般般

Luan

團體旅遊
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
Haben ein zimmer gekriegt wo die hälfte nur funktionierte haben aber dafür 2 tage später ein anderes zimmer gekriegt. Hotel nicht mehr der neuste müsste mal renoviert werden. 1 pool und Whirlpool waren ausser betrieb. Essen war gut service auch okey location auch gut. Würde nicht unbedingt nochmals kommen. Ist für mich kein 5 sterne hotel max 4
於 2023 年 10 月住了 7 晚
Guillermo Carlos Salvatori 於 2023年11月15日回覆
Dear Luan, Thank you for taking the time to review your stay at Mövenpick Jumeirah Lakes Towers. We truly appreciate your honest feedback and recognize that it is through this feedback that we are able to refine our services and provide a better experience for our guests. At Mövenpick Jumeirah Lakes Towers, we strive to deliver exemplary customer service, and it is disheartening to hear that we did not meet your expectations on this occasion. Your comments will be taken into careful consideration as we work on further refining our services for future guests. Thank you again for sharing your experience with us – we look forward to welcoming you back soon.Sincerely, Guillermo Carlos SalvatoriHotel Manager

10/10 有夠讚

Simon

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was fantastic, never had service from staff like this. They couldn't help us enough with ever small or large request. Flawless. The hotel room was great with a view over the pool. The facilities of the pool, spa, gym etc all very clean and modern. Great breakfast and dining options also.
於 2023 年 10 月住了 6 晚
Guillermo Carlos Salvatori 於 2023年10月24日回覆
Dear Simon, We very much appreciate your comments regarding your stay at the Mövenpick Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillermo Carlos Salvatori Hotel Manager

8/10 不錯哦

Toby

商務旅客
喜歡:整潔度和客房舒適度
Average hotel, nothing special
Hotel was average, not amazing, not bad
於 2023 年 10 月住了 4 晚
Guillermo Carlos Salvatori 於 2023年10月22日回覆
Dear Toby, We very much appreciate your comments regarding your stay at the Mövenpick Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillermo Carlos Salvatori Hotel Manager

4/10 不太好

Ramzi

家庭旅遊
喜歡:整潔度
不喜歡:員工素質
Never again. I expected more to be honest. The service is not fit of a 5 star rating and the breakfast is poor to say the least.
於 2023 年 9 月住了 2 晚
Guillermo Carlos Salvatori 於 2023年10月22日回覆
Dear Ramzi, Thank you for taking the time to tell us about your experience at the Movenpick hotel Jumeirah Lakes Towers . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Movenpick hotel Jumeirah Lakes Towers ., we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Guillermo Carlos Salvatori Hotel Manager

8/10 不錯哦

Anna Heidi Johanna

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 8 晚
Guillermo Carlos Salvatori 於 2023年10月22日回覆
Dear Anna, We very much appreciate your comments regarding your stay at the Mövenpick Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillermo Carlos Salvatori Hotel Manager

10/10 有夠讚

Ashraf

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Apartment and Hotel services in one building
於 2023 年 9 月住了 1 晚
Guillermo Carlos Salvatori 於 2023年9月18日回覆
Dear Ashraf,We very much appreciate your comments regarding your stay at the Mövenpick Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillermo Carlos Salvatori Hotel Manager

8/10 不錯哦

valter

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Boa opção em Dubai
Bom hotel, excelente café da manha e destaque para atendimento de chef Ajay e Purushu. Bom apoio de serviço de praia
於 2023 年 8 月住了 4 晚
Guillermo Carlos Salvatori 於 2023年9月18日回覆
Dear Valter,We greatly appreciate your wonderful and generous praise. Our commitment to delivering the excellence you experienced is our greatest desire. We also appreciate your kind recognition of our staff especially Purushu and the team, They will be so delighted to know that they contributed to the satisfaction of your visit. Once again, we appreciate sharing your feedback with us and look forward to welcoming you back in the near future. Sincerely, Guillermo Carlos Salvatori Hotel Manager

6/10 一般般

RAVIKUMAR

於 2023 年 9 月住了 2 晚
Guillermo Carlos Salvatori 於 2023年9月18日回覆
Dear Ravikumar,Thank you for taking the time to tell us about your experience at the Movenpick Jumeirah Lakes towers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Movenpick Jumeirah Lakes Towers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely, Guillermo Carlos Salvatori Hotel Manager

10/10 有夠讚

Tia-Maria

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Its very good.
於 2023 年 3 月住了 12 晚
Guillermo Carlos Salvatori 於 2023年8月27日回覆
Dear Tia-Maria,We very much appreciate your comments regarding your stay at the Movenpick hotel Jumeirah Lakes Towers.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Guillermo Carlos SalavtoriHotel Manager

2/10 很糟糕

Foued

商務旅客
喜歡:整潔度
不喜歡:員工素質和客房舒適度
Pour un hôtel Movenpick il est très bas de gamme. Pour se reposer c’est très compliqué car le bruit des voitures provenant du périphérique à côté ne vous laissera pas dormir. La salle de sport est super. La piscine pas mal en revanche la plage est à 15 minutes et il faut prendre un taxi. Pour moi hôtel à fuir mauvaise expérience pour le prix qu’ils proposent
於 2023 年 8 月住了 3 晚
Guillermo Carlos Salvatori 於 2023年8月12日回覆
Cher Foued,Nous apprécions vraiment le temps que vous avez pris pour nous donner vos précieux commentaires. nous regrettons d'apprendre le manque de service. Nous recherchons toujours des moyens de rendre l'hôtel plus confortable et d'offrir un service impeccable et vos précieux commentaires nous aideront à le faire. Nous sommes impatients de vous accueillir à nouveau dans un proche avenir et vous pourrez découvrir les améliorations que nous aurons apportées à l'hôtel Movenpick Jumierah Lakes towers Dubai. Merci et nous espérons vous voir bientôt, Guillermo Carlos Salvatoridirecteur de l'hôtel

6/10 一般般

Behnam

家庭旅遊
喜歡:整潔度和住宿環境和硬體
Helt okej hotell, förväntade mig mycket mer
於 2023 年 7 月住了 7 晚
Guillermo Carlos Salvatori 於 2023年8月3日回覆
Dear Behnam, We very much appreciate your comments regarding your stay at the Movenpick hotel Jumeirah Lakes Towers.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Guillermo Carlos SalavtoriHotel Manager

10/10 有夠讚

FIRAS

於 2023 年 7 月住了 2 晚
Guillermo Carlos Salvatori 於 2023年8月3日回覆
Dear Firas, We very much appreciate your comments regarding your stay at the Movenpick hotel Jumeirah Lakes Towers.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Guillermo Carlos SalavtoriHotel Manager

2/10 很糟糕

Ahmed

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The room tv wasn’t working, AC air was hot and my skin turned red the next day
於 2023 年 7 月住了 1 晚
Guillermo Carlos Salvatori 於 2023年7月23日回覆
Dear Ahmed, Thank you for taking the time to tell us about your experience at the Movenpick hotel Jumeirah Lakes Towers . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Movenpick hotel Jumeirah Lakes Towers ., we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Guillermo Carlos SalvatoriHotel Manager

10/10 有夠讚

Aisha

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Brilliant time spent at the hotel. Thanks for the exceptional service from Samuel at the restaurant, Zipporah, the receptionist and Ajay the pastry chef.
於 2023 年 7 月住了 8 晚
Guillermo Carlos Salvatori 於 2023年7月23日回覆
Dear Aisha, We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillermo Carlos Salvatori Hotel Manager

10/10 有夠讚

Ashraf

於 2023 年 7 月住了 11 晚
Guillermo Carlos Salvatori 於 2023年8月12日回覆
Dear Ashraf,We very much appreciate your comments regarding your stay at the Movenpick hotel Jumeirah Lakes Towers.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Guillermo Carlos SalavtoriHotel Manager

8/10 不錯哦

Dina

於 2023 年 7 月住了 1 晚
Guillermo Carlos Salvatori 於 2023年7月22日回覆
Dear Dina, We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillermo Carlos Salvatori Hotel Manager

10/10 有夠讚

LAWRENCE

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
The hotel is lovely, and the staff - within the hotel and at UBK restaurant - could not have been more accommodating. I will highly recommend all, and would not hesitate to stay there again. Thanks so much.
於 2023 年 7 月住了 2 晚
Guillermo Carlos Salvatori 於 2023年7月22日回覆
Dear Lawrence, We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillermo Carlos Salvatori Hotel Manager

10/10 有夠讚

Kamelia Anna-Sophia

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Staff was amazing
於 2023 年 7 月住了 6 晚
Guillermo Carlos Salvatori 於 2023年7月22日回覆
Dear Kamelia, We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillermo Carlos Salvatori Hotel Manager

8/10 不錯哦

samir sadrudine

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 2 晚
Guillermo Carlos Salvatori 於 2023年7月22日回覆
Dear Samir, We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillermo Carlos Salvatori Hotel Manager

10/10 有夠讚

Tutku

親子旅遊
喜歡:整潔度和住宿環境和硬體
Sehr schönes Hotel!
於 2023 年 6 月住了 6 晚
Guillermo Carlos Salvatori 於 2023年7月22日回覆
Dear Tuktu, We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillermo Carlos Salvatori Hotel Manager

2/10 很糟糕

Nabil

家庭旅遊
喜歡:整潔度
不喜歡:員工素質、住宿環境和硬體和客房舒適度
Terrible noisy around with bad view of construction from windows First checked in in one of the two booked rooms was very smelly It took time to convince them to move us to different room
於 2023 年 6 月住了 2 晚
Guillermo Carlos Salvatori 於 2023年6月18日回覆
Dear Nabil, Thank you for taking the time to tell us about your experience at the The Movenpick Jumeirah Lakes towers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Movenpick Jumeirah Lakes Towers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near futureSincerely, Guillermo Carlos Salvatori Hotel Manager

10/10 有夠讚

Saira

喜歡:整潔度、員工素質和住宿環境和硬體
The lovely receptionist gave me a free upgrade to an apartment. It was comfy and just what i needed to feel at home. Great service from all staff and location is good too. Will happily stay again!
於 2023 年 6 月住了 3 晚
Guillermo Carlos Salvatori 於 2023年6月18日回覆
Dear Saira, We greatly appreciate your wonderful and generous praise. Our commitment to delivering the excellence you experienced is our greatest desire. We also appreciate your kind recognition of our staff at the reception. They will be so delighted to know that they contributed to the satisfaction of your visit. Once again, we appreciate sharing your feedback with us and look forward to welcoming you back in the near future. Sincerely, Guillermo Carlos Salvatori Hotel Manager

10/10 有夠讚

Amy

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great place to stay
Very clean and comfortable. Staff were all very friendly and helpful.
於 2023 年 5 月住了 20 晚
Guillermo Carlos Salvatori 於 2023年6月18日回覆
Dear Amy, We greatly appreciate your wonderful and generous praise. Our commitment to delivering the excellence you experienced is our greatest desire. We also appreciate your kind recognition of our staff especially the team , They will be so delighted to know that they contributed to the satisfaction of your visit. Once again, we appreciate sharing your feedback with us and look forward to welcoming you back in the near future. Sincerely, Guillermo Carlos Salvatori Hotel Manager

10/10 有夠讚

Jay

喜歡:整潔度、員工素質和住宿環境和硬體
Movenpick Lake Towers, thee best!
於 2023 年 6 月住了 1 晚
Guillermo Carlos Salvatori 於 2023年6月11日回覆
Dear Jay,Thank you for taking the time to rate the experience of your stay with us. We are pleased that your stay was to your satisfaction and happy to know that you appreciated our service. We look forward to welcoming you back in the near future.Sincerely, Guillermo Carlos Salvatori Hotel Manager

6/10 一般般

Humaid

團體旅遊
喜歡:客房舒適度
不喜歡:整潔度和員工素質
於 2023 年 5 月住了 1 晚
Guillermo Carlos Salvatori 於 2023年6月18日回覆
Dear Humaid, Thank you for taking the time to review your stay at Mövenpick Jumeirah Lakes Towers. I’m so glad to hear that our staffs were able to make your experience with us a memorable. Let us know if there is anything else we can do to make your next visit even better. Thank you again for taking the time to share your feedback with us – it’s always appreciatedSincerely, Guillermo Carlos Salvatori Hotel Manager

8/10 不錯哦

Marie-Christine

團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 4 月住了 14 晚
Guillermo Carlos Salvatori 於 2023年5月21日回覆
Dear Marie, We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillermo Carlos Salvatori Hotel Manager

10/10 有夠讚

Naomi

喜歡:員工素質、設施服務和住宿環境和硬體
Such a great hotel! The staff go above and beyond to give you the best experience. I was really grateful for the homely experience as I was travelling solo for the first time! Will definitely book here again when I’m back. Thank you team :)
於 2023 年 5 月住了 3 晚
Guillermo Carlos Salvatori 於 2023年5月21日回覆
Dear Naomi, We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillermo Carlos Salvatori Hotel Manager

10/10 有夠讚

Anja Brenes

情侶出遊
Its basic. Clean and for the price what you need.
於 2023 年 5 月住了 2 晚
Guillermo Carlos Salvatori 於 2023年5月12日回覆
Dear Anja, We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillermo Carlos Salvatori Hotel Manager

8/10 不錯哦

Hesham,Cairo

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
The hotel is great , room is fine, breakfast was good with alot of options, they have beach for free and bus shuttle that takes you there, staff is friendly so it was good experience
Guillermo Carlos Salvatori 於 2023年5月12日回覆
Dear Hesham, We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillermo Carlos Salvatori Hotel Manager

10/10 有夠讚

Rabie

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 9 晚
Guillermo Carlos Salvatori 於 2023年5月12日回覆
Dear Rabie, We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillermo Carlos Salvatori Hotel Manager

8/10 不錯哦

Fernando,Panama

喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
於 2023 年 4 月住了 3 晚
Guillermo Carlos Salvatori 於 2023年5月21日回覆
Dear Ferando, We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillermo Carlos Salvatori Hotel Manager

8/10 不錯哦

Linnéa

喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 9 晚
Guillermo Carlos Salvatori 於 2023年4月30日回覆
Dear Linnea, Dear Jure,We greatly appreciate your wonderful and generous rating. Our commitment to delivering the excellence you experienced is our greatest desire. We are so happy to hear that you enjoyed your time at Mövenpick Jumeirah Lakes Towers. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Sincerely, Guillermo Carlos Salvatori Hotel Manager